10/10 Excelente
Kathy H.
1 abr. 2025
Le gustó: Limpieza
Beautiful Home!
We loved our stay at this beautiful property! We did have some issues with check in (codes weren’t working) and couldn’t get into the home upon our arrival, but I was able to reach someone in the office quickly and they helped us to gain access. It was a bit confusing, as there were several codes (this property has three separate homes), and the ones that were sent to me were labeled as Units 1, 2 and C, but the homes were physically marked as Units A, B and C. The instructions they later sent to gain access to the homes with a key via the lockboxes was a bust, as there were no actual keys in any of the lockboxes. We eventually found the keys on a table inside Unit C once we gained access. Also, one of the keypads to Unit C wasn’t working, despite our contact Jamie changing out the batteries. It was clear that housekeeping didn’t follow protocol with the key situation. Jamie took care of that quickly and followed up with me several times during our stay to make sure we had everything we needed. All three properties were very well appointed and beautifully decorated. Unfortunately, the pool was not working during our stay, which was very disappointing as that was one of the big reasons we chose this property, but Jamie issued us a credit for that to make up for it. It didn’t stop the kids in our group from at least trying out the pool, even if only for a few minutes. All in all, we would highly recommend staying at this beautiful property in gorgeous Savannah!
Kathy H.
Se hospedó 4 noches en marzo de 2025