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Hotel Torifito Otaru Canal

4.0 star property

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Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Property entrance
Reception
Lobby lounge
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

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1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪3 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪3 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Japanese Style TATAMI Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

Japanese Style TATAMI Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking | In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), NS

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), NS

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), NS

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), NS

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 2 Adults (Children Ages 6+ Count as Adults), Non smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 3 Adults (Children Ages 6+ Count as Adults), Non smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 Adults (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout drapes, soundproofing

Family Twin Room for 4 Adults (Children Ages 6+ Count as Adults), Non smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room for 1 Adult (Children Ages 6+ Count as Adults), Non smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (Disability Access)

Double Room, Non Smoking (Disability Access) | In-room safe, desk, blackout drapes, soundproofing

Double Room, Non Smoking (Disability Access)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Otaru

Hotel Torifito Otaru Canal places you within a 5-minute walk of popular attractions such as Sakaimachi Street and Otaru Canal. This 128-room, 4-star hotel has in-room conveniences like refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Sakaimachi Street - 3 min walk - 0.2 miles
  • Otaru City General Museum Ungakan - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 4 min drive - 1.3 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬4 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬6 min walk
  • ‪ポプラファーム 小樽店 - ‬3 min walk

About this property

Hotel Torifito Otaru Canal

Guests of Hotel Torifito Otaru Canal enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a vending machine and a reception hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toilets with an electronic bidet. Refrigerators, electric kettles, and safes are also standard.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.

Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL TORIFITO CANAL

TORIFITO OTARU CANAL

TORIFITO CANAL

Hotel Torifito Otaru Canal Hokkaido

Torifito Otaru Canal Otaru

Hotel Torifito Otaru Canal Hotel

Hotel Torifito Otaru Canal Otaru

Hotel Torifito Otaru Canal Hotel Otaru

Frequently asked questions

Is free cancellation available at Hotel Torifito Otaru Canal?

Hotel Torifito Otaru Canal provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Torifito Otaru Canal?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Torifito Otaru Canal on May 18, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Torifito Otaru Canal?

This hotel is located in Otaru, just steps from Nichigin-dōri and Otaru Art Village, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

Is there parking available at Hotel Torifito Otaru Canal?

Yes, uncovered parking is offered for JPY 1,500 per night with in/out privileges.

Does Hotel Torifito Otaru Canal include a casino at the property?

No, Hotel Torifito Otaru Canal doesn't have a casino.

Will I find an indoor pool at Hotel Torifito Otaru Canal?

No, there is no indoor pool at this hotel.

Is Hotel Torifito Otaru Canal a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Hotel Torifito Otaru Canal?

No, this hotel doesn't have a spa tub.

Does Hotel Torifito Otaru Canal have a restaurant with a breakfast menu?

Yes, Hotel Torifito Otaru Canal serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Torifito Otaru Canal allow pets to stay for free?

No, pets aren't allowed at Hotel Torifito Otaru Canal.

Are there connecting rooms at Hotel Torifito Otaru Canal?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Torifito Otaru Canal?

The closest major airport to Hotel Torifito Otaru Canal is Sapporo Okadama Airport (OKD), which is 23 mi away (48 minutes by car).

Are there rooms with balconies at Hotel Torifito Otaru Canal?

No, you won't find guestrooms with balconies at Hotel Torifito Otaru Canal.

Hotel Torifito Otaru Canal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Soren

Stayed 4 nights in Jan 2026

8/10 Good

ANDREW

Stayed 2 nights in Feb 2026

10/10 Excellent

Wilfred

It was great, room was nice. People are nice. I got stuck on the carpark opposite from the snowstorm, the guys/girls at the reception came and tried to help me unstuck the car. There are only 2 washing machine/laundry though, so if you forgot to take the laundry out, they normally put out a card on the machine to tell you get it from the reception.
Stayed 2 nights in Jan 2026

6/10 Okay

Jose Antonio

Traveled with family
Liked: Cleanliness
Disliked: Amenities
They don’t have restaurants for dinner, but they don’t want you to do Uber Eats orders, the rooms very small and tiny I didn’t like it atoll
Stayed 2 nights in Feb 2026

10/10 Excellent

Sean

Staff was very friendly and helpful. Roo
Stayed 3 nights in Jan 2026

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My third time staying here, and prior experiences were always awesome. The staff always is very helpful and professional. Clean facilities and great location! Unfortunately this time the wifi was non existent in our room, on all devices. The first night I asked them if there was anything we could do fix it as at night we had some work calls, they apologized and said they would reset the router. The 2nd day still no luck and I asked why the 5th floor had no wifi, still nothing done about it. The third day there was still nothing done about it after multiple times telling the staff. WiFi is essential in this day and age and if wifi is included in room amenities, then it should work. It was a shame this time around, but as stated above the staff is always very nice. We would come back if we were put anywhere else but the 5th floor with no wifi.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathleen

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, amenities
Staff was exceedingly friendly and helped solve a problem with our rental car which nearly caused us to miss an international flight.
Stayed 3 nights in Jan 2026

8/10 Good

Toshimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome! It really showcased all the wonderful local flavors of Otaru, and it was the perfect way to spend our last morning in Japan with such amazing food. The room was very clean, functional, and modern. We spent most of our time outside exploring, but the room was a relaxing and comfortable place to recharge during our trip. There were a couple of minor downsides. The fan in the bathroom was a bit too weak, so the ventilation could be better. Also, in the public bath area, there were many tourists who didn’t seem to know how to use the facilities or follow the bathing etiquette, which was a little disappointing. However, this is not the hotel’s fault – it really comes down to how guests choose to behave in such a nice facility. The parking was excellent. The staff kindly helped us use the indoor automatic parking system, so our car was protected from the piles of snow overnight.
The room had a fun, retro ship-themed atmosphere. I’m sure kids will love the secure bunk bed!
The canal is just a short walk from the hotel, and we also stopped by the LeTAO bar while we were exploring the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to the canal and all tourist attractions. Parking is limited and need to be there early to get a spot
Stayed 2 nights in Dec 2025

6/10 Okay

Shoupu

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Very small room. No meal served. Bought no service at this price.
Stayed 3 nights in Dec 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I’ve stayed at in recent memory. Smoking room in lobby pours cigarette smoke throughout the hotel. Unbearable in lobby and second floor where the restaurant is. Also smells of cigarette smoke in our rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Huu Kinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is good!
Stayed 3 nights in Dec 2025

8/10 Good

Bernice

Traveled with family
Liked: Cleanliness, staff & service
Room was nice but had a weird smell.
Stayed 2 nights in Dec 2025

10/10 Excellent

Changzhi

Stayed 1 night in Dec 2025

10/10 Excellent

Edrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stone throw away from Otaru Canal. Also a few minutes away from the train. Lots of food and shopping options around
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Good location and very helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Lester

Stayed 1 night in Dec 2025

10/10 Excellent

Wilson

Clean Room, clear policy on the laundry facilities, onsen
Stayed 1 night in Dec 2025

8/10 Good

Lian Seng

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is very good and walking distance to many places of interest especially walking to the canal and the JR / Bus terminal. Rooms are not big but sufficient to have a good stay especially the family room. Would not hesitate to recommend to others who’s going to visit Otaru.
Stayed 3 nights in Dec 2025

6/10 Okay

Wooi cheng

Liked: Cleanliness, staff & service
Pool water have to improve more, water temperature no hot enuf
Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and Room. Dinner is delicious! Excited for the rest of our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, clean hotel/room, great friendly staff. Close walking distance to many shops and restaurants. Over all great place.
Stayed 1 night in Nov 2025

10/10 Excellent

Chien Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Breakfast is golden with many good food options. Location is close to JR Otaru station and the tourist attractions, very walkable to most places everyone visits in Otaru.
Stayed 2 nights in Dec 2025

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