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Grand Park Otaru

4.0 star property
Mountain ski retreat with 2 restaurants and bar/lounge

Choose dates to view prices

Photo gallery for Grand Park Otaru

2 restaurants, dinner served, Japanese cuisine
Chapel
View from room
Presidential Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Place, Shin Nihonkai Ferry
    ‪11 min walk‬
  • Place, Sakaimachi Street
    ‪2 min drive‬
  • Place, Otaru Canal
    ‪3 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪37 min drive‬

Room options

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Presidential Suite Room, Non Smoking

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Executive Suite Room, Non Smoking

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Bay Suite Room, Non Smoking

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

7.8 out of 10
Good
(9 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 559 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Partial ocean view
  • Sleeps 5
  • 3 Twin Futons

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About the neighborhood

Otaru

Grand Park Otaru places you within a mile (2 km) of Sakaimachi Street and Otaru Music Box Museum. This 296-room, 4-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi. Located centrally in Otaru, it's connected to a shopping center and also close to Otaru Canal and Kitaichi Venezia Musuem.

What's nearby

  • Shin Nihonkai Ferry - 11 min walk - 0.6 miles
  • Sakaimachi Street - 2 min drive - 1.3 miles
  • Otaru Music Box Museum - 2 min drive - 1.3 miles
  • Suitengu - 3 min drive - 1.5 miles
  • Otaru Canal - 3 min drive - 1.7 miles

Getting around

  • Otaru-Chikkō Station - 7 min walk
  • Inazumi-koen Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 76 min drive

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬1 min walk
  • ‪美園 ウイングベイ小樽店 - ‬3 min walk
  • ‪モスバーガー ウイングベイ小樽店 - ‬3 min walk
  • ‪Cocoro - ‬1 min walk
  • ‪マクドナルド - ‬2 min walk

About this property

Grand Park Otaru

Mountain ski retreat with 2 restaurants and bar/lounge
Guests of Grand Park Otaru enjoy free WiFi in public areas, conference space, and a vending machine. If you drive, self parking is JPY 1650 per day, and there's also a ski shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this ski hotel include a porter/bellhop, wedding services, and a banquet hall.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Covered self parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Elevator

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children
  • Covered self parking fee: JPY 1650 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

What is there to do near Grand Park Otaru?

This hotel is located in Otaru, close to Otaru Canal, Shin Nihonkai Ferry, and Otaru Music Box Museum. You'll also find Sakaimachi Street and Asarigawa Hot Spring within a short drive.

How much does it cost to stay at Grand Park Otaru?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Grand Park Otaru on Jan 8, 2026 start from $65.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Grand Park Otaru?

Yes, covered parking is offered for JPY 1,650 per day with in/out privileges.

Does Grand Park Otaru have a casino at the property?

No, Grand Park Otaru doesn't have a casino.

Will I find an indoor pool at Grand Park Otaru?

No, there is no indoor pool at this hotel.

Is Grand Park Otaru a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and 2 restaurants.

Does Grand Park Otaru have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Park Otaru feature a restaurant that includes a breakfast menu?

Yes, Grand Park Otaru has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Park Otaru allow pets to stay for free?

No, pets aren't allowed at Grand Park Otaru.

Does Grand Park Otaru have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Grand Park Otaru?

The closest major airport to Grand Park Otaru is Sapporo Okadama Airport (OKD), which is 22.6 mi away (45 minutes by car).

Can I book a room with a balcony at Grand Park Otaru?

No, there aren't any guestrooms with balconies at Grand Park Otaru.

Does Grand Park Otaru offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Park Otaru.

Grand Park Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miyako

Stayed 1 night in Aug 2025

10/10 Excellent

Tadashi

Stayed 1 night in Aug 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Canals decorated with lanterns
Stayed 2 nights in May 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great sized room with a great view. Safe didn’t work dim bathroom one light out in the bathroom. Basic tv only in Japanese. Breakfast was good, we sat by the window looking at a pile of dirt with weeds growing out of it. Just needs a bit more attention to detail.
Stayed 1 night in Aug 2025

8/10 Good

Hak Kwong, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel, friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Jong Cheol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Liked: Cleanliness, property conditions & facilities
It was perfect for what we needed.
Stayed 7 nights in Jun 2025

10/10 Excellent

Heung Seok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
The service was good but this was the only redeeming thing about the property. The pictures are misleading, as is the 4 star rating. The room was very dated, stains on the chair and generally old furniture. The bathroom had a mouldy smell which permeated the room - overall not comfortable. The only place other than the room to sit was the expensive bar (open from 3), 1200 yen for a small Sapporo. Parking at the property was also 1,600 yen per night despite the park being quite empty. Wifi was very slow. There was no washing machine or other features that made the hotel worthwhile. If you are a millennial (generalising but I think I’m right) you may find a different hotel is preferable.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

쇼핑몰과 연결되어 있는 호텔

🙆‍♀️ 장점 ✅ 쇼핑몰(이온몰)과 연결되어 있어서 쇼핑을 즐기기에는 좋습니다. 쇼핑몰 안에는 식당들도 여러개 있고, KFC나 맥도날드 같은 패스트푸드도 있어서 식사도 해결할 수 있어요. ✅ 주차장이 호텔 안에 있어서 좋습니다. ✅ 방이 넓은 편입니다. 🙅‍♀️ 단점 ✅ 호텔이 오래되었습니다. 낡고, 낡고, 낡았습니다… 리노베이션이 필요할 것 같아요…😂 ✅ 대욕장이 없어요. 결론적으로, 재방문하고 싶진 않아요. 다음에 오타루에 또 가게 된다면 오타루 운하 근처에 있는 호텔을 잡을 것 같아요. 그쪽이 더 운치가 있어 보였어요.
Stayed 1 night in Jul 2025

10/10 Excellent

MARI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パーフェクト

お食事も美味しく、眺めもよく、スタッフもインターナショナルで親切で、お部屋も、エントランスや内装等豪華綺麗で、全てが快適でした。
Stayed 1 night in Jul 2025

8/10 Good

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location and spacious rooms. Shame the Gold Member VIP benefits are so limited. Just 20% off food or beverages once during your stay and no room upgrade. ....and I was there for 7 nights.
Stayed 7 nights in Jun 2025

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Property conditions & facilities
8 years ago I stayed at grand park otaru hotel. It was pleasant stay, I really like it a lot so I decided to stay at the same hotel this time round for my holiday. The toilet had a very strong unbearable mouldy smell.
Stayed 1 night in Jun 2025

4/10 Poor

Braden

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall I felt like the property felt a little tired. Could definitely do with a refresh/renovation.
Stayed 2 nights in Jun 2025

10/10 Excellent

GARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXPERIENCE EXCELLENT
Stayed 7 nights in Jun 2025

8/10 Good

NORIMUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Cary

Traveled with family
Liked: Cleanliness
The view is gorgeous and desk staff were very friendly and helpful. The location within a mall means plenty of shopping/dining options, including a cinema as well. The beds are horrible - mostly due to age, I think. I could see the sway in the middle part of the beds upon entering the now rather dated rooms - the beds looked like an old, tired work horse with that sagging back. Could not sleep on the bed as it was. We turned the mattress over, and it was improved enough to get through the night. I suspect they don’t have enough occupancy to afford necessary updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Wing In Vida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

YOSHIkO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

SUSUMU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Po Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chi Lun

Traveled with family
Stayed 2 nights in May 2025

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