The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
Creator video
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Spa
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Costanera Center
    ‪14 min walk‬
  • Parque Arauco Mall
    ‪2 min drive‬
  • San Cristobal Hill
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

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Room options

Club Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Presidential Suite, 1 Bedroom (Club Lounge Access)

  • 1938 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Queen Beds, Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Santiago

Located in Las Condes, The Ritz-Carlton, Santiago is adjacent to Apoquindo and within a 10-minute stroll of Los Leones Golf Club. This 5-star hotel has 205 guestrooms and offers conveniences like a restaurant, an indoor pool, and a gym.

What's nearby

  • Costanera Center - 14 min walk - 0.8 miles
  • Gran Torre Santiago - 14 min walk - 0.8 miles
  • Parque Arauco Mall - 2 min drive - 1.3 miles
  • Medical Center Hospital Worker - 6 min drive - 3.8 miles
  • San Cristobal Hill - 8 min drive - 2.7 miles

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪La Panera Rosa - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

Luxury hotel with a health club and a sauna
At The Ritz-Carlton, Santiago, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, self parking is USD 16 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 100 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect WiFi, free wired internet, and 32-inch plasma TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and free newspapers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do near The Ritz-Carlton, Santiago?

This hotel is situated in Las Condes within a 10-minute walk of Apoquindo and Los Leones Golf Club. You'll also find Costanera Center and Parque Arauco Mall within a short drive.

Is there parking available at The Ritz-Carlton, Santiago?

Yes, parking is offered for USD 16 per day. Accessible parking is also available for guests.

Does The Ritz-Carlton, Santiago feature a casino at the property?

No, The Ritz-Carlton, Santiago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Santiago?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Ritz-Carlton, Santiago good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and Egyptian cotton sheets.

Does The Ritz-Carlton, Santiago have a hot tub?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Santiago have a restaurant with a breakfast menu?

No, The Ritz-Carlton, Santiago doesn't have a restaurant that serves breakfast.

Does The Ritz-Carlton, Santiago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Santiago for a fee of USD 125 per pet, per stay.

Are there connecting rooms at The Ritz-Carlton, Santiago?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Ritz-Carlton, Santiago?

The closest major airport to The Ritz-Carlton, Santiago is Santiago Intl. Airport (SCL), which is 15.7 mi away (31 minutes by car).

Are there rooms with balconies at The Ritz-Carlton, Santiago?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Santiago.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 538 reviews
Rating 8 - Good. 87 out of 538 reviews
Rating 6 - Okay. 32 out of 538 reviews
Rating 4 - Poor. 10 out of 538 reviews
Rating 2 - Terrible. 4 out of 538 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Cosmin Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ledy

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Garoun, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Meridy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the excellent service from all the staff from our check-in experience at reception, to the servers in the restaurant each morning to the spa staff as well as the house keeping staff. Our room was refreshed and cleaned each day and we were grateful. We thoroughly enjoyed the roof top pool and deck area which was a great retreat from the busy city. We were entertained by a highly skilled pianist each evening in the bar area. What a delight that was for us. We will return on our next trip.
Stayed 3 nights in Feb 2025

10/10 Excellent

george

Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base for a visit to Santiago
Stayed 3 nights in Jan 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Natarajan, Cupertino

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
lost our packages and took 2 days to acknowledge that it was lost
Stayed 9 nights in Dec 2024

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the beautiful Las Condes neighborhood, safe and attractive.
Stayed 2 nights in Dec 2024

8/10 Good

Ishan Uday

Liked: Property conditions & facilities
Property is a bit dated, but fine otherwise
Stayed 1 night in Jan 2025

6/10 Okay

Fariba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel’s AC isn’t working properly, and most of the guests are American, but the TV only has one American channel. The reception staff isn’t very friendly, but the restaurants and the service there are excellent. The food was fantastic overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Ritz Carlton I’ve ever stayed in. Service and attitude of staff was exceptional. Great restaurant on first floor. The Club Level had great food and beverage selections and an awesome breakfast in the morning. Recommend this hotel highly as it exceeded all expectations
Stayed 4 nights in Dec 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

todd, venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanore A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Excellent staff. Appreciate the intelligence and efficiency of the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Edrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was incredible. The people were so nice so polite one of my best trip.
Stayed 6 nights in Oct 2024

10/10 Excellent

Octavio

Stayed 1 night in Nov 2024