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The Ritz-Carlton, Santiago

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Body treatments, aromatherapy, Swedish massages, prenatal massages
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View from property
Body treatments, aromatherapy, Swedish massages, prenatal massages
Deluxe Double Room, 2 Queen Beds | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪6 min walk‬
  • Place, Costanera Center
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(50 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Las Condes, The Ritz-Carlton, Santiago is a leisurely stroll from popular sights such as Tobalaba Urban Market and Costanera Center. This 205-room, 5-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Apoquindo - 1 min walk - 0.1 miles
  • Peru Plaza - 3 min walk - 0.2 miles
  • Tobalaba Urban Market - 6 min walk - 0.4 miles
  • Costanera Center - 14 min walk - 0.7 miles
  • Parque Arauco Mall - 4 min drive - 1.5 miles

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Amandine - ‬2 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

At The Ritz-Carlton, Santiago, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, self parking is USD 16 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 100 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this ski hotel include a rooftop terrace, WiFi in public areas, and a hot tub.
Guests can expect WiFi, free wired internet, and 32-inch plasma TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and espresso makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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  • Parking included
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Jul 3 - Jul 4
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet, per stay, plus a one-time cleaning fee of USD 20
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay plus USD 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on Jun 26, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Ritz-Carlton, Santiago?

This hotel is situated in Las Condes, just steps from Apoquindo, and within a 10-minute walk of Tobalaba Urban Market and Los Leones Golf Club. You'll also find Costanera Center and Parque Arauco Mall within a short drive.

Is parking available on site at The Ritz-Carlton, Santiago?

Yes, parking is offered for USD 16 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is a spa located at The Ritz-Carlton, Santiago?

Spa services at the hotel include prenatal massages, sports massages, and aromatherapy.

Are there luxury amenities available at The Ritz-Carlton, Santiago?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and Swedish massages at this hotel.

Does The Ritz-Carlton, Santiago feature a casino at the property?

No, The Ritz-Carlton, Santiago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Santiago?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about The Ritz-Carlton, Santiago?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and proposal/romance packages.

Does The Ritz-Carlton, Santiago have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Ritz-Carlton, Santiago have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Santiago serves buffet breakfast for a surcharge each morning at Estro.

Does The Ritz-Carlton, Santiago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Santiago for a fee of USD 125 per pet, per stay.

Does The Ritz-Carlton, Santiago have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Ritz-Carlton, Santiago?

The closest major airport to The Ritz-Carlton, Santiago is Santiago Intl. Airport (SCL), which is 15.7 mi away (28 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, Santiago?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Santiago.

Does The Ritz-Carlton, Santiago host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Santiago.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 635 reviews
Rating 8 - Good. 96 out of 635 reviews
Rating 6 - Okay. 41 out of 635 reviews
Rating 4 - Poor. 12 out of 635 reviews
Rating 2 - Terrible. 4 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel!!
A nice bottle of wine for cleaning a room late :)) - thank you, the housekeeping team!!
Lobby
Great bar in the lobby!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Santiago,clean and staff were friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Florette

Liked: Cleanliness, amenities
Barely acceptable. Definitely does not meet the criteria for a star hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent felt like home.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel great service

Marvelous
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place would definitely stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever!!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Maria H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a Saturday evening. The hotel staff (entrance and reception) were distant and not helpful. The same on Monday morning at the concierge, while asking for information. Seemed like the staff were doing us a huge favor. The only reason I did not give a lower grade is because the quality of services improved a lot from Sunday evening. I stayed in Santiago many times before in another hotel, with far better service and newer rooms. Decided to try a diferent hotel this time and regreted.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous.
Stayed 1 night in Sep 2025