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Recent guest reviews

The hotel caters to the Chilean business people. One or two foreigners here and there. Therefore the food is based on a Chilean diet. Having breakfast included in the rate is good but the food is overprices. It is in a safe neighborliness. The fitness center is small but not many people use it. I wish they had complementary water. Four blocks away, at the Best Western Premier Marina Las Condes, the food is about 50% cheaper, though it is not so clean. Give and take. I stayed long term, so by the end of my trip, I was thankful for the helpful staff. The hotel is not new.

The experience was great, the hotel staff helped us at all times.

good in all aspects. Meals, room, taxi service, counter

Atton las Condes is a great location for explore, shopping and business. The hotel is very clean and the staff was friendly and helpful. I made reservation later but the helpful staff always made this easy for me. I really like this hotel and I come back very soon.

It was necessary for me to extend my stay an extra week and things did not go smoothly. The following is the shortened version: I looked online and saw that rooms were available (several different sites). When I spoke to the front desk they told me that they did not have anything available. I felt as if they thought they could get a guest in my place that would pay a higher rate. I checked with them several times over several days and they finally (at the 11 and 3/4th hour) said that I could stay an additional 3 days. They insisted that after this there were no rooms available and they could not do anything. I then went online and made my reservation through this fine travel service (for which I am writing the review which will hereinafter be called "AWESOME") for the remainder of my stay. When I told the hotel what had happened they told me that AWESOME made a mistake and that my confirmation would be cancelled. I then called AWESOME, who then called the hotel and verified my confirmation. I then stayed the remainder of the week. If I would have listened to the hotel without checking back with AWESOME I would have been on the street. The hotel made me feel bad throughout this whole ordeal wondering if I would be stranded for a week with no place to stay. I am worried that there will be retribution the next time that I stay at the hotel because of my review. I also want to mention that the hotel does not have refrigerators in the room. They merely have what they call a "maintainer" that does not do much for keeping anything refrigerated. I had some food in the unit and it all went bad. The rooms do not have coffee makers as I have found in other local hotels.

Av. Alonso de Cordova 5199 Santiago Santiago

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Novotel Santiago Las Condes (ex Atton) is a short stroll from KidZania Santiago and Apumanque. This 211-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Novotel Santiago Las Condes (ex Atton)'s 211 rooms are soundproofed and provide minibars, phones, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Hair dryers are also available.


Property features

At Novotel Santiago Las Condes (ex Atton), guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CLP 20000 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include conference space, a business center, and laundry facilities.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed, Executive Level

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Novotel Santiago Las Condes (ex Atton)

Everyone (3) Business (2) Couples (1)
3
Partner Couples

The hotel caters to the Chilean business people. One or two foreigners here and there. Therefore the food is based on a Chilean diet. Having breakfast included in the rate is good but the food is overprices. It is in a safe neighborliness. The fitness center is small but not many people use it. I wish they had complementary water. Four blocks away, at the Best Western Premier Marina Las Condes, the food is about 50% cheaper, though it is not so clean. Give and take. I stayed long term, so by the end of my trip, I was thankful for the helpful staff. The hotel is not new.

By , from New York, NY on Aug 25, 2019

5
Everyone

By on Feb 19, 2019

5
Everyone

The experience was great, the hotel staff helped us at all times.

By on Aug 7, 2018

4

every thing was good, including the restaurant

Everyone

good in all aspects. Meals, room, taxi service, counter

By on Jun 30, 2017

4

very nice hotel then fantastic trip!

Business

Atton las Condes is a great location for explore, shopping and business. The hotel is very clean and the staff was friendly and helpful. I made reservation later but the helpful staff always made this easy for me. I really like this hotel and I come back very soon.

By on Feb 4, 2015

3

extending stay

Business

It was necessary for me to extend my stay an extra week and things did not go smoothly. The following is the shortened version: I looked online and saw that rooms were available (several different sites). When I spoke to the front desk they told me that they did not have anything available. I felt as if they thought they could get a guest in my place that would pay a higher rate. I checked with them several times over several days and they finally (at the 11 and 3/4th hour) said that I could stay an additional 3 days. They insisted that after this there were no rooms available and they could not do anything. I then went online and made my reservation through this fine travel service (for which I am writing the review which will hereinafter be called "AWESOME") for the remainder of my stay. When I told the hotel what had happened they told me that AWESOME made a mistake and that my confirmation would be cancelled. I then called AWESOME, who then called the hotel and verified my confirmation. I then stayed the remainder of the week. If I would have listened to the hotel without checking back with AWESOME I would have been on the street. The hotel made me feel bad throughout this whole ordeal wondering if I would be stranded for a week with no place to stay. I am worried that there will be retribution the next time that I stay at the hotel because of my review. I also want to mention that the hotel does not have refrigerators in the room. They merely have what they call a "maintainer" that does not do much for keeping anything refrigerated. I had some food in the unit and it all went bad. The rooms do not have coffee makers as I have found in other local hotels.

By on Oct 31, 2013

Novotel Santiago Las Condes (ex Atton)

Av. Alonso de Cordova 5199, Santiago, Santiago 7560873
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