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Hyatt Place Santiago/Vitacura

3.5 star property
Hotel with free breakfast, near Parque Arauco Mall

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Photo gallery for Hyatt Place Santiago/Vitacura

Indoor pool, sun loungers
Meeting facility
Mountain view
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Place, Parque Arauco Mall
    ‪10 min walk‬
  • Place, KidZania Santiago
    ‪18 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 602 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 602 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santiago

Located in Vitacura within a mile (2 km) of Parque Arauco Mall, Hyatt Place Santiago/Vitacura is within a few miles (5 km) of other popular sights such as Costanera Center. This 3.5-star hotel has 160 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Parque Arauco Mall - 10 min walk - 0.6 miles
  • Parque Araucano - 13 min walk - 0.7 miles
  • KidZania Santiago - 18 min walk - 1.0 mile
  • Clinica Alemana - 18 min walk - 1.0 mile
  • Costanera Center - 3 min drive - 2.1 miles

Getting around

  • Military Academy Station - 2 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 29 min drive

Restaurants

  • ‪Spacio1 - ‬4 min walk
  • ‪Hotel Bidasoa - ‬2 min walk
  • ‪Casa Sanz - ‬2 min walk
  • ‪Damien Mercier - ‬7 min walk
  • ‪Sushiban - ‬4 min walk

About this property

Hyatt Place Santiago/Vitacura

Hotel with free breakfast, near Parque Arauco Mall
Guests staying at Hyatt Place Santiago/Vitacura enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
46-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. MP3 docks, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Gallery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,239 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 50000 per accommodation, per week
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Frequently asked questions

Is free cancellation available at Hyatt Place Santiago/Vitacura?

Hyatt Place Santiago/Vitacura provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What can I see near Hyatt Place Santiago/Vitacura?

This hotel is situated in Vitacura within a short 17-minute walk of Parque Arauco Mall and also 17 minutes on foot from Casacostanera. You'll also find Costanera Center and KidZania Santiago within a short drive.

Is parking available on site at Hyatt Place Santiago/Vitacura?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Santiago/Vitacura feature a casino at the property?

No, Hyatt Place Santiago/Vitacura doesn't have a casino.

Will I find an indoor pool at Hyatt Place Santiago/Vitacura?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hyatt Place Santiago/Vitacura?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Santiago/Vitacura?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Santiago/Vitacura feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Santiago/Vitacura serves free buffet breakfast at Sky Gallery.

Will Hyatt Place Santiago/Vitacura allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt Place Santiago/Vitacura for a fee of CLP 50000 per accommodation, per week. The property also provides food and water bowls.

Does Hyatt Place Santiago/Vitacura have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hyatt Place Santiago/Vitacura?

The closest major airport to Hyatt Place Santiago/Vitacura is Santiago Intl. Airport (SCL), which is 15.8 mi away (29 minutes by car).

Are there rooms with balconies at Hyatt Place Santiago/Vitacura?

No, at Hyatt Place Santiago/Vitacura, there aren't any guestrooms that list a balcony.

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, I think the rooms need a bit of upgrading, though. The toilet in our room never fully flushed, and it took several attempts to flush it completely every time. The safe didn't work. The coffee maker was a bit hit and miss. However, the staff was extremely nice, the breakfast was quite good, with many options, and the hotel's location and facilities were very clean and nice. I think maybe upgrading the rooms a bit would be good, but it was a good option for our stay in Santiago.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy De

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

4/10 Poor

Julian

Traveled with family
Disliked: Staff & service
Estimados señores del Hyatt Place, Quiero manifestar mi profunda insatisfacción con la experiencia que tuve en su hotel. La calefacción de la habitación original nunca funcionó, a pesar de que enviaron a alguien a revisarla, solo salía aire frío. Me cambiaron de habitación, lo que ya fue una incomodidad teniendo tres niños conmigo No me ofrecieron ni servicio de botones ni el carrito para llevar las valijas a mi nueva habitación. Al llegar al nuevo cuarto, la calefacción tampoco estaba encendida, obligándome a llamar otra vez al técnico. Como si esto fuera poco, la cama del sofá no estaba preparada y, al pedir que la arreglaran, me informaron que no había personal disponible a las 9:30 pm de la noche, dejándome sin otra opción que hacerlo yo mismo. Considero esta situación inaceptable para un hotel de su categoría y espero que tomen las medidas necesarias para que esto no vuelva a ocurrir. Atentamente, Julian Arlin
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that Expedia offers one price and then charges another price when I arrive at the hotel. Why not tell the truth? I'm attaching the voucher for 250 when the price offered without taxes was 225.
Stayed 2 nights in Jun 2025

10/10 Excellent

fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price the staff is attentive and polite
Stayed 2 nights in Jun 2025

10/10 Excellent

Ganzul

I liked the view from
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a trully amazing hotel. Brand new and impeccable conditions. Great rooms, gym and pool area. Location cannot be better. Breakfast is very good.
Stayed 7 nights in May 2025

10/10 Excellent

Aurea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Aurea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Chio

Liked: Cleanliness, property conditions & facilities
Location location location !
Stayed 1 night in May 2025

10/10 Excellent

Sheresse Pierre

Stayed 4 nights in Mar 2025

10/10 Excellent

Mara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, esta cerca de un mall y el desayuno muy bueno.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailesh

Stayed 3 nights in Apr 2025

10/10 Excellent

Khristi

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria Teresa

Stayed 3 nights in Apr 2025

10/10 Excellent

Catriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habotación era amplia con una zona con sillones y mesa, además de las dos camas. El desayuno variado con buenas opciones.
Stayed 3 nights in Mar 2025

4/10 Poor

magali

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast is not amazing especially if you stay many days. I add a battery issue with my car (my fault) but the reception was of no help and did not even offer me to call someone. I have never seen an hotel that does not even offer to give a phone number. I was alone with 2 kids and my flight on the evening… maybe they did not care because I was leaving. Service is always so good in Chile except at Hyatt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto Ambriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views were great. also location
Stayed 9 nights in Mar 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Glorimar

Liked: Amenities, property conditions & facilities
F
Stayed 5 nights in Mar 2025

8/10 Good

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and
Stayed 1 night in Mar 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

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