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W Santiago

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for W Santiago

Rooftop terrace
Creator video
Exterior
Extreme Wow Suite | Living room | 42-inch plasma TV with cable channels, TV, iPod dock
Marvelous Suite, Suite, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Free WiFi

Explore the area

View in a map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Place, Costanera Center
    ‪11 min walk‬
  • Place, Parque Arauco Mall
    ‪2 min drive‬
  • Place, San Cristobal Hill
    ‪8 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds | View from room

Wonderful Room, Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed

Spectacular Room, Room, 1 King Bed | View from room

Spectacular Room, Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Spectacular Room, Room, 2 Double Beds | View from room

Spectacular Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Fantastic Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 8579 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed | View from room

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 10656 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Wow Suite, Suite, 1 King Bed, Corner

  • 1087 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Extreme Wow Suite

Extreme Wow Suite | View from room

Extreme Wow Suite

  • 1905 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Santiago

Located in Las Condes, W Santiago is within a 10-minute stroll of sights such as Apoquindo and Los Leones Golf Club. This 5-star hotel welcomes guests with 196 rooms and conveniences like ski-in/ski-out access, an outdoor pool, and a 24-hour gym.

What's nearby

  • Costanera Center - 11 min walk - 0.6 miles
  • Parque Arauco Mall - 2 min drive - 1.5 miles
  • Santiago Metropolitan Park - 5 min drive - 1.0 mile
  • Medical Center Hospital Worker - 6 min drive - 3.6 miles
  • San Cristobal Hill - 8 min drive - 2.5 miles

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Margó - ‬1 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk
  • ‪Red2One - ‬2 min walk

About this property

W Santiago

Luxurious ski hotel with ski-in/ski-out access
Guests of W Santiago enjoy ski-in/ski-out access, an outdoor pool, and a 24-hour gym. If you drive, self parking is CLP 20000 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 42000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Washers/dryers, iPod docks, and sofa beds are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • In-room crib
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at W Santiago?

W Santiago provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at W Santiago?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at W Santiago on Oct 10, 2025 start from $329.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near W Santiago?

This hotel is situated in Las Condes within a 10-minute walk of Apoquindo and Los Leones Golf Club. You'll also find Costanera Center and Parque Arauco Mall within a short drive.

Is there parking available at W Santiago?

Yes, parking is offered for CLP 20,000 per day. Accessible parking is also available for guests.

Does W Santiago feature a casino at the property?

No, W Santiago doesn't have a casino.

Will I find an indoor pool at W Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at W Santiago?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Does W Santiago have a hot tub?

No, there isn't a spa tub at this hotel.

Does W Santiago feature a restaurant that includes a breakfast menu?

Yes, W Santiago has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will W Santiago allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at W Santiago for a fee of CLP 18000 per accommodation, per day. A deposit of CLP 72000 per stay is collected.

Are there connecting rooms at W Santiago?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to W Santiago?

The closest major airport to W Santiago is Santiago Intl. Airport (SCL), which is 15.2 mi away (28 minutes by car).

Are there rooms with balconies at W Santiago?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy mountain or city views.

Does W Santiago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at W Santiago.

Reviews

W Santiago Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 510 reviews
Rating 8 - Good. 123 out of 510 reviews
Rating 6 - Okay. 51 out of 510 reviews
Rating 4 - Poor. 15 out of 510 reviews
Rating 2 - Terrible. 21 out of 510 reviews

Reviews

10/10 Excellent

Matthew, GRANADA HILLS

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Stayed 3 nights in Jun 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities
It was clean and upscale
Stayed 2 nights in Jun 2025

6/10 Okay

pablo

Business traveler, Traveled with partner
Liked: Amenities
Dated property maybe too woke for me
Stayed 2 nights in May 2025

10/10 Excellent

Anthony, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property needs a bit of a remodel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Wondering staff and hotel. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Carlos Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Josef, Naples

Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mai

Stayed 5 nights in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a disappointment

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentina

Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Morella

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis, Newport Coast

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

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