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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
1 bedroom, in-room safe, desk, laptop workspace
Meeting facility
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Restaurant

Explore the area

View in a map
1325 East Dyer Road, Santa Ana, CA, 92705
  • Place, Pinball Forever
    ‪4 min drive‬
  • Place, Disneyland® Resort
    ‪14 min drive‬
  • Place, Disney California Adventure® Park
    ‪16 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

View all photos for 2 ROOM SUITE-1 KING BED-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 2

View all photos for 2 Room Suite-2 Queen Beds-balcony-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-2 Queen Beds-balcony-nonsmoking

  • Sleeps 4

View all photos for 2 ROOM SUITE-2 QUEEN BEDS-NONSMOKING

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-2 QUEEN BEDS-NONSMOKING

  • Sleeps 4

View all photos for 2 Room Suite-2 Queen Beds-patio-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-2 Queen Beds-patio-nonsmoking

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Room - Non-Smoking

Exterior

King Room - Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Patio Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Patio Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

1 bedroom, in-room safe, desk, laptop workspace

1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 2

View all photos for 2 Room Suite-1 King Bed-patio-nonsmoking

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-1 King Bed-patio-nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for 1 King Bed Balcony Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed Balcony Non-Smoking

  • Sleeps 4

View all photos for 1 King Suite Accessible Roll In Shower Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Suite Accessible Roll In Shower Non-Smoking

  • Sleeps 2

View all photos for 1 King Suite Accessible Tub Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

1 King Suite Accessible Tub Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Beds Balcony Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Balcony Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Beds Patio Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds Patio Non-Smoking

  • Sleeps 6

View all photos for 2 Queen Suite Accessible Tub Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Suite Accessible Tub Non-Smoking

  • Sleeps 2

About the neighborhood

Santa Ana

Embassy Suites by Hilton Santa Ana Orange County Airport places you within a 10-minute drive of popular sights such as University of California, Irvine and Fashion Island. This 301-room, 3.5-star hotel has free breakfast, an indoor pool, and a free airport shuttle.

What's nearby

  • Pinball Forever - 4 min drive - 1.9 miles
  • Disneyland® Resort - 14 min drive - 11.7 miles
  • Downtown Disney® District - 14 min drive - 11.7 miles
  • Anaheim Convention Center - 16 min drive - 11.3 miles
  • Disney California Adventure® Park - 16 min drive - 12.2 miles

Getting around

  • Tustin Station - 10 min drive
  • John Wayne Airport (SNA) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬5 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Avatar Coffee Roasters - ‬9 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

At Embassy Suites by Hilton Santa Ana Orange County Airport, guests enjoy an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 22 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, a conference center, and a business center.
32-inch TVs come with cable channels, and guests can stay connected with WiFi and wired internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM on request
  • Self parking on site (USD 22 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,998 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange

Embassy Suites Orange Hotel Santa Ana County Airport North

Embassy Suites Santa Ana Orange County Airport North

Embassy Suites Hilton Santa Ana Orange County Airport Hotel

Embassy Suites Hilton Orange County Airport Hotel

Embassy Suites Hilton Santa Ana Orange County Airport

Embassy Suites Hilton Orange County Airport

Embassy Suites By Hilton Santa Ana Orange County Airport CA

Santa Ana Embassy Suites

Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Santa Ana Orange County Airport?

Embassy Suites by Hilton Santa Ana Orange County Airport offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Santa Ana Orange County Airport?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Santa Ana Orange County Airport on May 25, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Santa Ana Orange County Airport?

The positive reviews are in and guests enjoy the hotel's location in Santa Ana, which is close to South Coast Plaza and Orange County Fair and Events Center. You'll also find Santa Ana Zoo and Segerstrom Center for the Arts within a short drive.

Is parking available on site at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yes, parking is offered for USD 22 per night. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Embassy Suites by Hilton Santa Ana Orange County Airport feature a casino?

No, Embassy Suites by Hilton Santa Ana Orange County Airport doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Santa Ana Orange County Airport?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Embassy Suites by Hilton Santa Ana Orange County Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Santa Ana Orange County Airport have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport serves free cooked-to-order breakfasts at Sweet Spot Bar & Grille each morning.

Will Embassy Suites by Hilton Santa Ana Orange County Airport allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Santa Ana Orange County Airport for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Santa Ana Orange County Airport have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Santa Ana Orange County Airport?

The closest major airport to Embassy Suites by Hilton Santa Ana Orange County Airport is John Wayne Airport (SNA), which is 3.2 mi away (8 minutes by car). Another top airport is Fullerton, CA (FUL-Fullerton Municipal), which is located 17.3 mi away (27-minute drive).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yes, some guestrooms at this hotel offer either a balcony and a patio.

Does Embassy Suites by Hilton Santa Ana Orange County Airport have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites by Hilton Santa Ana Orange County Airport.

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 594 out of 2038 reviews
Rating 8 - Good. 272 out of 2038 reviews
Rating 6 - Okay. 363 out of 2038 reviews
Rating 4 - Poor. 331 out of 2038 reviews
Rating 2 - Terrible. 478 out of 2038 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gregory

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast menu was so so; room had cockroaches; one we killed and we found another in our luggage when we got home; bathroom had dried paint splatters on the tile; bathroom door didn't close without striking door frame; floor was a bit gritty; very disappointing for a hotel that was once quite nice.
Stayed 3 nights in May 2026

6/10 Okay

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities
The airport shuttle is only available between 9 AM and 5 PM.
Stayed 3 nights in Mar 2026

10/10 Excellent

RAMON

Stayed 2 nights in Mar 2026

4/10 Poor

Manuel

Traveled with family
Liked: Amenities
There was construction going on during our stay. You can here workers outside, walking on upper levels. Call ahead to check if construction is done.
Stayed 1 night in Mar 2026

10/10 Excellent

Haley

Stayed 1 night in Feb 2026

6/10 Okay

Joan, Millbrae

Traveled with family and small children
Liked: Cleanliness
No wifi in the room. Only wifi available was in the lobby. Also, had to run the water in the sink and tub for about, literally, 5 minutes before it got hot.
Stayed 1 night in Feb 2026

2/10 Terrible

Cierra

Stayed 7 nights in Dec 2025

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
They are undergoing a renovation but don't tell you until you get there. I would stay away for another 6 months minimum. They also don't tell you that they only service rooms every other day and only if you go down to the front desk to request it! Only half the elevatorswork.Bathrooms have not been updated yet.upgraded yet
Stayed 6 nights in Feb 2026

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel with great service!
Stayed 2 nights in Feb 2026

2/10 Terrible

Arthur

Stayed 1 night in Feb 2026

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay at the Embassy Suites by Hilton Santa Ana was great. The staff was very friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities
Nice staff, good breakfast, fun inside pool.
Stayed 2 nights in Feb 2026

6/10 Okay

Avivit

Stayed 1 night in Feb 2026

6/10 Okay

Avivit

Liked: Cleanliness
The room was fine. The air conditioner was making a very loud, grinding sound. I reached out twice and did not hear back about if/when it would be resolved and, in the end, it was not fixed. As a result, the room was stuffy and a bit too warm. The bathtub had chips and the bathroom floor had paint splatter on the floor. They had elevator issues and not all were working. One of the elevators passed me on the way up and down at least 3 times.
Stayed 2 nights in Feb 2026

8/10 Good

Aulama

Stayed 1 night in Feb 2026

2/10 Terrible

Yesenia

Stayed 3 nights in Feb 2026

2/10 Terrible

Carissa

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst hotels I have ever stayed at. Don't waste your money. From the start it was bad. The elevator button to our floor didn't work we had to push it about 20 times to get it to register our floor. The keys did not work to get into the room and stopped working again after day 2. We had to get the keys remade 4 times. The A/C did not work and the front desk was not helpful they said the whole hotel was that way which was a lie. We knew other people here and theirs worked fine. The room had foot prints and paint all over the curtains. The shower was missing the liner so the floor got soaked after every shower. The TV's did not work. Maintenance had to come fix them but couldn't get one of them them to work. The hotel was unwilling to give us another room. The only thing they offered was a box fan. We would've been better off in a Motel 6.
Stayed 3 nights in Feb 2026

6/10 Okay

Kristine

Stayed 3 nights in Feb 2026

6/10 Okay

Ann

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room is a bit outdated, but bed is comfortable and room is spacious. The elevator was an issue, buttons did not work, tried to press the floor number but didn’t light up and was stuck in the elevator for 5 mins minutes since it went opposite direction. All 4 of 5 elevator has the issue, as the 5th one was out of order. Good thing that they have use 2 complimentary drinks per day, but the bartender needs to go to some hospitality courses. Very unfriendly and rude. He should know better as he’s working for tips. Digital keys don’t work which was very inconvenient since the key card kept on being deactivate. Overall, I will probably not come back to this location unless they make a lot of improvement in room interior, fixing the elevators and have friendlier staffs.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Location, clean room, good sized room and the vending machine hot food was a nice surprise. It better than I expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Chad

Stayed 1 night in Feb 2026

2/10 Terrible

addison, Denver

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no parks and and I had to change the rooms twice
Stayed 3 nights in Feb 2026

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice besides the bed. Probably one of the worst hotel beds. Mattress was fine, but the box foundation was horrible. Breakfast was good, but the line wasn't. Parking was good and check in staff were nice.
Stayed 2 nights in Feb 2026

2/10 Terrible

Dylan

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bath tub was broken- the knob fell off when I tried to turn the water on. Then we requested a pack n play for our 6 month old. It took 2.5 hours and me calling 3x and going to the front desk 2x. Our three year old daughter was sleeping on the pull out couch in the front area. At like 9:45pm there was a knock the door. Less then a minute later the person attempted to enter the room and clearly had a key. I got there quickly and the house keeper was trying to drop off towels we did not need then continued to act frustrated with me when I informed her I did not ask for towels. This hotel is a sh*t show and disappointing as we have enjoyed staying with embassy suites in the past.
Stayed 1 night in Feb 2026

6/10 Okay

Robin

The room could use upgraded tvs and appliances
Stayed 10 nights in Jan 2026

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