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Recent guest reviews

Lots of Híñeles. NOT safe for families. Noise all night. Dirty

Good value for the price. Not much to expect.

Customer service was great and friendly

I liked the style of the room . Looked very clean and organized

Theres wasnt much to like about the over priced, roach motel with the lazy, impolite staff that I hope never to have deal with the likes again. YOU better leave the light on at this Motel 6. Tweakers up n down staircase all night

It's OK. Motel 6 Santa Ana Santa Ana, California, United States of America Fri, Oct 25 - Mon, Oct 28. Motel 6 Santa Ana Santa Ana, California, United States of America Fri, Oct 25 - Mon, Oct 28

Everything was great housekeepers were awesome and rooms very clean

Checked in at ,6:30 pm & the rooms were not cleaned till 7:30

Most of the comments that I've read about this place were about the Manager and about how rude he was. He was actually helpful during check-in and the least of our worries. This place was scary. There is no décor in the lobby or hotel rooms. The color scheme (orange) is awful. There were two small slivers of soap and no shampoo or conditioner so we couldn't take a shower. (We asked the receptionist for some twice and each time was told no, they had no shampoo). There is no breakfast altho in the lobby when we checked out I did see two large carafes of coffee and there was a Mexican bakery across the street. The pool appears clean altho too small to do much swimming in. They do take in dogs as we heard a barky little dog for about an hour in the afternoon. We were woken up twice--once at 1am and once at 8am by someone on the 2nd floor (we were on the 1st) and it sounded like they were shoving or scraping something across the floor. It went on for a long time (an hour or so). There was a TV that worked but we didn't watch it long as we wanted to get out of there asap. I got the feeling that low income people were living there and it didn't feel safe at all.

I feel the office staff could be more accommodating, friendly, and professional, the reason I feel this way is because upon my arrival which was late around 10:30 pm I tried the front door which was locked and I was directed to the side window by one of the two staff members who were engaged in a discussion, I then went around to the window and had to wait a minute or two for them to finish their discussion . I was not GREETED ,nor did I get an apology for having to wait. The wait did not bother me at all, what bothered me was the unfriendly and unprofessional manner of your staff. FYI, I work for a customer service business ,Caliber Collision Centers.

It was a short stay so not much to say, i did not spend a lot of time here,

You get what you pay for is the lesson my family & I took away from staying at this motel. Yes, I read the reviews but it was the only place with availability last minute. Some reviews seemed so unrealistic & a bit dramatic but, trust me, they are true. As soon as we opened our door it felt like we were in a military base room or fancy prison cell. It was muggy & smelled "stale". We were unable to get comfy & relaxed at all for fear of more bugs crawling through the cracks in the floorboards. Mattresses had dips in the center with the springs constantly creaking & poking us. We did not take our shoes off unless we were on the bed & even then we didnt take our socks off either. We couldnt shower because it was filthy. Unfortunately, we felt disgusted & a little scared the moment we parked our car & walked up to the bullet-proof window to check in. There were scattered groups of men hanging around the rooms staring us down. Im assuming, as mentioned in previous reviews, they were there for drug dealing or whatever activities. We had 2 Queen beds, however, we were so paranoid that all of us slept in the farthest bed from the door/window. We ended up getting minimum sleep & getting out of there as soon as the sun came up. Moral of the story is, listen to the reviews people. Reviews are here for a reason & dont put your kids' safety at risk by staying here.

No free wifi (you have to pay for using wifi), no breakfast. A/C made noisy when it ran.

East 1st Street Santa Ana CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in Lyon Street, Motel 6 Santa Ana, CA is adjacent to Santa Ana Zoo and within 2 miles (3 km) of Ronald Reagan Federal Building and Courthouse. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Free local calls and desks are other standard amenities.


Property features

At Motel 6 Santa Ana, CA, guests have access to free WiFi in public areas, a terrace, and laundry facilities. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Motel 6 Santa Ana, CA

Everyone (17) Couples (1) Family (4)
1
Family with small children

Lots of Híñeles. NOT safe for families. Noise all night. Dirty

By on Jul 25, 2022

Review comment responded on Aug 26, 2022

Hi Nancy,Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits. Besides this, we have passed your note to our team for enhancements for other concerns like cleanliness and noise. We hope you will choose us again in the future.

3
Everyone

By on Jun 15, 2022

4
Friends

Good value for the price. Not much to expect.

By on Apr 25, 2022

Review comment responded on Jul 20, 2022

Dear Laura, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

5
Everyone

Customer service was great and friendly

By on Oct 23, 2021

4
Everyone

By on Sep 17, 2021

5
Partner Couples

I liked the style of the room . Looked very clean and organized

By on Dec 19, 2020

4
Everyone

By on Jan 18, 2020

1
Everyone

Theres wasnt much to like about the over priced, roach motel with the lazy, impolite staff that I hope never to have deal with the likes again. YOU better leave the light on at this Motel 6. Tweakers up n down staircase all night

By on Nov 11, 2019

Review comment responded on Nov 22, 2019

Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

4
Family

It's OK. Motel 6 Santa Ana Santa Ana, California, United States of America Fri, Oct 25 - Mon, Oct 28. Motel 6 Santa Ana Santa Ana, California, United States of America Fri, Oct 25 - Mon, Oct 28

By on Oct 29, 2019

Review comment responded on Nov 22, 2019

Hi Traveler, Thank you for the positive review! We are happy you enjoyed your stay.

1
Everyone

By on Oct 3, 2019

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