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DoubleTree by Hilton San Juan

4.0 star property

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Photo gallery for DoubleTree by Hilton San Juan

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior
Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(75 reviews)
  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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  • Pool
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8.4 out of 10, Very Good, 875 reviews
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Total with taxes and fees
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About the neighborhood

San Juan

Located in Santurce, DoubleTree by Hilton San Juan is adjacent to Calle Loiza and within a 5-minute walk of other popular sights like Museo de Arte de Puerto Rico. This 184-room, 4-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central San Juan and also close to Condado Beach and Jose Miguel Agrelot Coliseum.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 miles
  • Museo de Arte de Puerto Rico - 3 min walk - 0.2 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Centro de Bellas Artes Luis A. Ferre - 11 min walk - 0.6 miles
  • Casino del Mar at La Concha Resort - 18 min walk - 1.0 mile

Getting around

  • Roosevelt Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 22 min drive

Restaurants

  • ‪Bebo's Cafe - ‬3 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪River China - ‬7 min walk
  • ‪173 - ‬2 min walk
  • ‪Cafe Regina - ‬6 min walk

About this property

DoubleTree by Hilton San Juan

Guests of DoubleTree by Hilton San Juan enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 25 per day (USD 30 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this hot springs resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers.
A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,518 reviews
$253 nightly
The price is $276
Jun 15 - Jun 16
Total with taxes and fees
Hilton Garden Inn San Juan Condado

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan

Doubletree Hilton San Juan

Doubletree San Juan

Hilton Doubletree San Juan

San Juan Doubletree

San Juan Doubletree Hilton

Doubletree By Hilton San Juan Hotel San Juan

Hotel Pierre Puerto Rico

DoubleTree Hilton San Juan Hotel

Doubletree By Hilton Juan Juan

DoubleTree by Hilton San Juan Resort

DoubleTree by Hilton San Juan San Juan

DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on May 25, 2026 start from $226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around DoubleTree by Hilton San Juan?

This resort is situated in Santurce, just steps from Calle Loiza, and within a 10-minute walk of Museo de Arte de Puerto Rico and Centro de Bellas Artes Luis A. Ferre. You'll also find Casino del Mar at La Concha Resort and Condado Beach within a short drive.

Will I be able to park at DoubleTree by Hilton San Juan?

Yes, valet parking is offered for USD 30 per day and self parking is available for USD 25 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa at DoubleTree by Hilton San Juan?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, hot springs, and aromatherapy.

Does DoubleTree by Hilton San Juan have a casino at the property?

No, DoubleTree by Hilton San Juan doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Juan?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

Is DoubleTree by Hilton San Juan good for couples?

There are plenty of amenities for couples at this resort, including an al fresco restaurant, an outdoor pool, and proposal/romance packages.

Does DoubleTree by Hilton San Juan have a hot tub?

No, but this resort does have hot/mineral springs.

Does DoubleTree by Hilton San Juan feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton San Juan has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will DoubleTree by Hilton San Juan allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton San Juan though service animals are welcome.

Does DoubleTree by Hilton San Juan have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How close is the airport from DoubleTree by Hilton San Juan?

The closest major airport to DoubleTree by Hilton San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 5 mi away (22 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton San Juan?

Yes, some guestrooms at this resort offer a furnished balcony/patio where guests can enjoy garden and city views.

Does DoubleTree by Hilton San Juan offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean and tidy. Excellent staff and very friendly.
Stayed 1 night in Apr 2026

10/10 Excellent

Nathaniel

Stayed 2 nights in Dec 2025

8/10 Good

Tanya

N/A
Stayed 4 nights in Jan 2026

8/10 Good

Monica, Orange

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was overall very clean and well maintained; we did notice, though, a musty smell in our room, mainly when the AC was on. The location is very close to the beach, and easily walkable although a golf cart shuttle is available. There is also a very convenient 24 hr supermarket right across the street. The area is high traffic so if you want a quiet area this is not it.
Stayed 5 nights in Feb 2026

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and attentive. Hotel/hotel rooms are clean. Pleasant stay. Near all.
Stayed 8 nights in Dec 2025

2/10 Terrible

Mirajul

Disliked: Amenities, property conditions & facilities
Firstly, in our room, the ceiling had water leaking.It was also very to difficult to shower as water kept puddling up afterwards. Most importantly those inconveniences aside, they kept saying the room deposits will be refunded and charged me bunch of $$$ fee per night which they never communicated during my checkin or checkout process. I kept asking everyday to ensure no mistakes happen or will happen; they misled me to thinking my bank will process and refund back. They kept insisting Expedia did not communicate to them I paid upfront which is unacceptable, I paid my charges upfront there shouldn’t be any surprise charges especially when we hardly even utilized anything in the room. Please correct this wrongdoing asap!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ann-Alissa, Cary

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael, Washington

Stayed 2 nights in Jan 2026

10/10 Excellent

Stella, Rowland Heights

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

MARQUITA DESHANTE A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, everyone was so nice and accommodating! The location is close to the airport and near restaurants and supermarket. It’s close to everything! I will return!
Stayed 3 nights in Jan 2026

6/10 Okay

Joe

Traveled with family
Liked: Cleanliness, property conditions & facilities
I still have not received my receipt. I asked at the time of check in. I was told it would be given at check out. I asked at checkout. I was told it would be sent by email. I sent an email. I was told it would be sent. I’m still waiting and nothing. Other than that. Everyone was great. We really enjoyed it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Adriana

Stayed 4 nights in Feb 2026

10/10 Excellent

Maria Angelica

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Jocelyne, Hamilton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was fantastic
Stayed 2 nights in Jan 2026

8/10 Good

Edilsa, Chicago

Stayed 6 nights in Jan 2026

10/10 Excellent

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the cookies to the extremely attentive staff. We were very pleasantly surprised with the excellent service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Adam, emerson

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & updated rooms! The staff is very kind and attentive!
Stayed 6 nights in Jan 2026

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff helpful. We had to fix our blind as was not working. Pillows hard as rocks but room quiet and testful
Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water from the shower was all over the floor that is my only complaint
Stayed 3 nights in Jan 2026

10/10 Excellent

Lisette

Traveled with family
Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Myztique

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
cleanliness of entire location including perimeter
Stayed 3 nights in Jan 2026

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