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DoubleTree by Hilton San Juan

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

A spacious lobby with a high ceiling, large windows, and a seating area with sofas and chairs.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.
A beach with four blue lounge chairs under orange umbrellas, facing the ocean.
A modern lounge area with a large central table, blue chairs, and a decorative wall with mosaic tiles.
A poolside area with a wicker chair, potted plants, and a view of a building.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Deluxe Room, Multiple Beds, Balcony

  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Garden View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Room 1 King Bed, Corner

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed Accessible

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room, 1 King Bed Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room - Non-Smoking

A hotel room with a bed, desk, chair, TV, and a window.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room With Garden View

A hotel room with a large bed, bedside lamps, a red chair, a desk, and a view of palm trees through large windows.

King Room With Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Bed Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Standard Room

8.6 out of 10
Excellent
(90 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Standard 1 Queen Bed

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(88 reviews)
  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

San Juan

Located in Santurce, DoubleTree by Hilton San Juan is adjacent to Calle Loiza and within a 5-minute walk of other popular sights like Museo de Arte de Puerto Rico. This 184-room, 4-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central San Juan and also close to Condado Beach and Jose Miguel Agrelot Coliseum.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 miles
  • Museo de Arte de Puerto Rico - 3 min walk - 0.2 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Playa Ocean Park - 14 min walk - 0.8 miles
  • Casino del Mar at La Concha Resort - 18 min walk - 1.0 mile

Getting around

  • Domenech Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 22 min drive

Restaurants

  • ‪Bebo's Cafe - ‬3 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪Marullo Bar & Tapas - ‬8 min walk
  • ‪173 - ‬2 min walk
  • ‪El Meson Sandwiches - ‬6 min walk

About this property

DoubleTree by Hilton San Juan

Guests of DoubleTree by Hilton San Juan enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 25 per day (USD 30 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this hot springs resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers.
A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,756 reviews
$203 nightly
The price is $221
Sep 12 - Sep 13
Total with taxes and fees
Hilton Garden Inn San Juan Condado

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Aug 30, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around DoubleTree by Hilton San Juan?

This resort is situated in Santurce, just steps from Calle Loiza, and within a 10-minute walk of Museo de Arte de Puerto Rico and Centro de Bellas Artes Luis A. Ferre. You'll also find Casino del Mar at La Concha Resort and Condado Beach within a short drive.

Will I be able to park at DoubleTree by Hilton San Juan?

Yes, valet parking is offered for USD 30 per day and self parking is available for USD 25 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa at DoubleTree by Hilton San Juan?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, hot springs, and aromatherapy.

Does DoubleTree by Hilton San Juan have a casino at the property?

No, DoubleTree by Hilton San Juan doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Juan?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

Is DoubleTree by Hilton San Juan good for couples?

There are plenty of amenities for couples at this resort, including a garden-view restaurant, an outdoor pool, and proposal/romance packages.

Does DoubleTree by Hilton San Juan have a hot tub?

No, but this resort does have hot/mineral springs.

Does DoubleTree by Hilton San Juan feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton San Juan has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will DoubleTree by Hilton San Juan allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton San Juan though service animals are welcome.

Does DoubleTree by Hilton San Juan have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How close is the airport from DoubleTree by Hilton San Juan?

The closest major airport to DoubleTree by Hilton San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 5 mi away (22 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton San Juan?

Yes, some guestrooms at this resort offer a furnished balcony/patio where guests can enjoy garden and city views.

Does DoubleTree by Hilton San Juan offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great the service is excellent. Staff very professional and courteous. Will stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great no complaints
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a few days after a cruise. A great spot to stay at!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities
Great location, nice staff, clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
The hotel was very clean, staff was able to accommodate me earlier into my room prior to check in, great amenities. and it was located in a great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had an excellent stay at the hotel!. It is only blocks away from the beach and walkable to many of the places that was on my list to visit. Conveniently accessible to Old San Juan via uber (under $10). I would definitely recommend and stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Michael was more than amazing! All the staff was friendly, the room was clean, everyone was accommodating!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alice

Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Excellent attentive staff, reasonable price, clean updated rooms. Celebrated my birthday, will definetly be back !
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, this hotel exceeded every expectation. The staff was warm, welcoming, and genuinely attentive, making us feel valued throughout our entire stay. The room was spotless, beautifully designed, and incredibly comfortable — every detail felt thoughtfully curated for relaxation and convenience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness
Rooms were clean pool great restaurant exceptional. Staff wonderful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful as expected but the room was very small for the price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean and tidy. Excellent staff and very friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness
Clean rooms, friendly staff
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please make a laundry included in your resort fee list.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very gregarious staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Daisy

Yes staff was very nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach club made the hotel a standout. Location was great and staff were very helpful. The room design was odd, the bathroom design may have looked good on paper, but was not practical.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

peyton kamble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great besides us not being told about a $500 deposit that was due upon arrival.
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Memar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad food selection, resort fees without resort experience.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Deadra

The stay was just average. There was nothing spectacular about it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lisette

Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

ANA I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is terrible the staff :(
Stayed 4 nights in Apr 2026