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Altitude by Krystal Grand Los Cabos – All Inclusive

4.0 star property
Beachfront hotel with 3 outdoor pools and 2 hot tubs

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Photo gallery for Altitude by Krystal Grand Los Cabos – All Inclusive

Sundeck
Altitude Governor Suite Ocean View | Beach/ocean view
Altitude Presidential Suite Ocean View | Bathroom | Shower
3 outdoor pools
Altitude Presidential Suite Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪7 min walk‬
  • Place, Club Campestre Golf Course
    ‪16 min walk‬
  • Place, Palmilla Beach
    ‪17 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Deluxe Room King

7.2 out of 10
Good
(5 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room Double

8.4 out of 10
Very good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Beach/ocean view

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San José del Cabo

Located in Costa Azul, Altitude by Krystal Grand Los Cabos – All Inclusive is adjacent to Costa Azul Beach and within a 15-minute walk of popular sights like Palmilla Beach. This 102-room, 4-star hotel welcomes guests with 3 outdoor pools, a poolside bar, and free in-room WiFi.

What's nearby

  • Costa Azul Beach - 7 min walk - 0.4 miles
  • Playa Hotelera - 14 min walk - 0.8 miles
  • Club Campestre Golf Course - 16 min walk - 0.9 miles
  • Palmilla Beach - 17 min walk - 1.0 mile
  • San Jose del Cabo Art District - 9 min drive - 3.1 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 21 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffet O - ‬6 min walk
  • ‪Coco Cafe - ‬6 min walk
  • ‪Sardina Cantina - ‬9 min walk

About this property

Altitude by Krystal Grand Los Cabos – All Inclusive

Beachfront hotel with 3 outdoor pools and 2 hot tubs
At Altitude by Krystal Grand Los Cabos – All Inclusive, guests enjoy 3 outdoor pools, a children's pool, and a gym. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Other amenities at this beach hotel include 2 hot tubs, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 58-inch LED TVs with cable channels. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Similar properties

3 outdoor pools, pool umbrellas
Krystal Grand Los Cabos - All inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
7.4 out of 10, Good, 2,249 reviews
$227 nightly
The price is $276
Nov 30 - Dec 1
Total with taxes and fees
Krystal Grand Los Cabos - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar
  • Couples/private dining

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Health club

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Wheelchairs on site

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 58-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Frequently asked questions

Will I find all-inclusive options at Altitude by Krystal Grand Los Cabos – All Inclusive?

Altitude by Krystal Grand Los Cabos – All Inclusive has all inclusive rates that come with all meals included. Activities include volleyball and theme parties.

Are free cancellation options available at Altitude by Krystal Grand Los Cabos – All Inclusive?

Altitude by Krystal Grand Los Cabos – All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Altitude by Krystal Grand Los Cabos – All Inclusive?

This hotel is situated in Costa Azul within a short 2-minute walk of Costa Azul Beach and also 15 minutes on foot from Palmilla Beach. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Will I be able to park at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, there isn't parking at this hotel.

Is a spa located at Altitude by Krystal Grand Los Cabos – All Inclusive?

Spa services at the hotel include deep-tissue massages, body treatments, and facials.

Does Altitude by Krystal Grand Los Cabos – All Inclusive include a casino on the premises?

No, Altitude by Krystal Grand Los Cabos – All Inclusive doesn't have a casino.

Is there an indoor pool at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Altitude by Krystal Grand Los Cabos – All Inclusive?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and private dining.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Altitude by Krystal Grand Los Cabos – All Inclusive feature a restaurant that includes a breakfast menu?

No, Altitude by Krystal Grand Los Cabos – All Inclusive doesn't have a restaurant that serves breakfast.

Does Altitude by Krystal Grand Los Cabos – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Altitude by Krystal Grand Los Cabos – All Inclusive.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Altitude by Krystal Grand Los Cabos – All Inclusive?

The closest major airport to Altitude by Krystal Grand Los Cabos – All Inclusive is Los Cabos Intl. Airport (SJD), which is 13.3 mi away (21 minutes by car).

Are there rooms with balconies at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, you won't find guestrooms with balconies at Altitude by Krystal Grand Los Cabos – All Inclusive.

Altitude by Krystal Grand Los Cabos – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 173 reviews
Rating 8 - Good. 48 out of 173 reviews
Rating 6 - Okay. 31 out of 173 reviews
Rating 4 - Poor. 5 out of 173 reviews
Rating 2 - Terrible. 7 out of 173 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nikki

Traveled with group, Traveled with family
Not much of foods options. Everything is kind a average. I guess what you paid is what you get 😂
Stayed 5 nights in Jul 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family, room location was quiet , the only suggestion would be let the guest staying st BelAir that the Krystal Grand is where you make your check-in since they are together which made just a little confuse for us to find the lobby for check-in.
Stayed 1 night in Jul 2025

2/10 Terrible

thai

Traveled with family
Disliked: Staff & service, amenities
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
Stayed 8 nights in Jul 2025

6/10 Okay

Ngoc Phung Thi

Traveled with group, Traveled with family
Liked: Staff & service
Front desk servicers need to do faster. Need more food and change food menu every day. Like the big Pools and some young waiters at the pool are very friendly
Stayed 5 nights in Jul 2025

8/10 Good

Casey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Keith

Did the job, nothing fancy

Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Stayed 4 nights in Jul 2025

8/10 Good

Daniel Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and room.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Disliked: Amenities
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Stayed 7 nights in Jul 2025

6/10 Okay

Marwan Husni

Subpar 1st an
Stayed 7 nights in Jun 2025

6/10 Okay

Steven, West Allis

My room was not at BelAir, it was at Krystal This was a disappointment Krystal is ok, the service is not what I expect from a high rated hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Miny Emmanuel

Liked: Staff & service, property conditions & facilities
Very nicely kept Staff very good
Stayed 7 nights in Jun 2025

4/10 Poor

Erin

Liked: Room comfort
Disliked: Cleanliness

It’s alright for a night.

It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Vilson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
Stayed 7 nights in Jun 2025

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanie Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
Stayed 8 nights in Apr 2025

6/10 Okay

Dan, Artesia

Liked: Staff & service, amenities
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen Karina Rivas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Stayed 5 nights in Jun 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó todo.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
Stayed 7 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Diferent choices of restaurants,nice pools,big room,lots of employees helping
Stayed 2 nights in May 2025

2/10 Terrible

Oscar Fernando

Business traveler
Disliked: Staff & service, room comfort

MALA EXPERIENCIA / NO LO RECOMIENDO

Muy mala actitud en la atención al hacer check in, no hay personal en lobby del BelAir, tuve que moverme al Krystal, mas de 1 hora el proceso, de mala gana la persona, sin indicaciones, nadie me llevó a la habitación, tuve que levantar un reporte a la persona... Detalles en restaurant, el a/c del cuarto no baja de 22 grados, nonme pudieron imprimir estado de cuenta en check out... En fin, nunca había tenido tantis detalles en una estadía en hotel, hay muchas opciones en Los Cabos, no recomiendo BelAir o Krystal, tampoco yo vuelvo a hospedarme con ellos.
Stayed 5 nights in May 2025