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Jardines de Luz

2.5 star property
Colonial hotel in San Cristóbal de las Casas with a 24-hour front desk

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Photo gallery for Jardines de Luz

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Superior Room | Bathroom | Combined shower/tub, towels, soap, shampoo
Terrace/patio
Family Triple Room | Bathroom | Combined shower/tub, towels, soap, shampoo
Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Mesoamerican Museum of Jade
    ‪10 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

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Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

About the neighborhood

San Cristóbal de las Casas

Located in Santa Lucía, Jardines de Luz is within a 5-minute walk of sights such as Santo Domingo Handicraft Market and Arches of Carmen. This 25-room hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a business center.

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • Mesoamerican Museum of Jade - 10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Ex-Convent of Santo Domingo - 16 min walk - 0.9 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬5 min walk
  • ‪Taqueria el Charrito - ‬5 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬3 min walk

About this property

Jardines de Luz

Colonial hotel in San Cristóbal de las Casas with a 24-hour front desk
Guests of Jardines de Luz enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Limited parking is available. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, an arcade/game room, and express check-out.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Safes, desks, and wardrobes or closets are also standard.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:30 AM to 12:30 PM for a fee: MXN 75 per person
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 75 per person
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Frequently asked questions

Are free cancellation options available at Jardines de Luz?

Jardines de Luz offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do near Jardines de Luz?

This hotel is situated in Santa Lucía, just steps from Santo Domingo Handicraft Market and Arches of Carmen, and within a short walk of San Cristóbal de las Casas Cathedral. You'll also find Plaza 31 de Marzo and Mesoamerican Museum of Jade less than a mile away.

Is there parking available at Jardines de Luz?

Yes, though there is a max of 1 space per unit.

Does Jardines de Luz include a casino at the property?

No, Jardines de Luz doesn't have a casino.

Is there an indoor pool at Jardines de Luz?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Jardines de Luz?

Couples staying at this hotel will appreciate amenities like a shopping mall and a terrace plus some guestrooms include garden views.

Are there hot tubs at Jardines de Luz?

No, there isn't a spa tub at this hotel.

Does Jardines de Luz feature a restaurant that includes a breakfast menu?

Jardines de Luz offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Jardines de Luz allow pets to stay for free?

No, pets and service animals aren't allowed at Jardines de Luz.

Are there connecting rooms at Jardines de Luz?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Jardines de Luz?

The closest major airport to Jardines de Luz is Angel Albino Corzo Intl Airport (TGZ), which is about 27.9 mi away.

Are there rooms with balconies that I can book at Jardines de Luz?

No, there aren't any guestrooms with balconies at Jardines de Luz.

Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 178 reviews
Rating 8 - Good. 55 out of 178 reviews
Rating 6 - Okay. 37 out of 178 reviews
Rating 4 - Poor. 14 out of 178 reviews
Rating 2 - Terrible. 14 out of 178 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024

10/10 Excellent

damien

Stayed 1 night in Mar 2023

10/10 Excellent

Evangelina

Stayed 3 nights in Nov 2022

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022

4/10 Poor

SALOMON

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Careful with double charges

They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
Stayed 1 night in Dec 2021

6/10 Okay

SALOMON

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

They charged me twice

Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
Stayed 2 nights in Dec 2021

8/10 Good

Jose Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Courteous staff, clean facilitase and excellent room services.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Audrey, Florida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. A short walk to all of the best of San Cristóbal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good..!!

Very nice...
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and very good staff , don't like room has no heater it was cold.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Central but basic

Convenient location, pleasant staff. Rooms are dark as window open into inner, covered courtyard.
Stayed 7 nights in Mar 2018

8/10 Good

Martin, Novato, CA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel in the center of San Christobal

Nice and clean hotel, spacey rooms, good breakfast, close to city center. Did have neither fridge, nor ice. Missing heater and A/C. In our case, it was quite cold in the room.
Stayed 1 night in Nov 2017

6/10 Okay

Jorge G. , Austin TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimalist hotel (dormitory type) central & clean!

All good services and friendly but breakfast needs a new cook!!

6/10 Okay

lina, orange county

Disliked: Property conditions & facilities, room comfort
Ok hotel for one night beds very uncomfortable, TV did not work able to hear everything thin walls breakfast was good,hotel needs to spend some money on new beds and sheets other than that close to downtown shopping 10 min

8/10 Good

Graeme, Puerto Vallatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perdect. Close n safe.

Great place all good n happy staff. Fabulous city. The city square is the place. No coffee shops worth going near....trouble!!!

2/10 Terrible

Leslie, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and misrepresented

We went to the hotel. It was not like the pictures. It was dark and dirty and old...we didn't stay, went somewhere else, but they took our money!

6/10 Okay

Michel, Montreal, Canada

Disliked: Property conditions & facilities, room comfort

Hardly passing the ok bar.

The hot water worked very well. It is close to the centre. Staff was helpful. Room was really not good. It did not feel good being in that room.

10/10 Excellent

jesus, tuxpan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome trip

It was amazing and super confortable, the location was perfect everything so close

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Service - Good Location

An excellent, traditional Mexican hotel. Rooms are sparsely furnished but clean and quiet. Excellent,polite service. Very convenient location. The breakfast package is highly recommended. I'll use this hotel on my next visit!

6/10 Okay

Obeth

Traveled with family
Liked: Staff & service
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Stayed 1 night in Jan 2025

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