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Hotel Villa Mercedes San Cristobal

4.0 star property
Colonial hotel with 2 restaurants and area shuttle service
VIP Access

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Photo gallery for Hotel Villa Mercedes San Cristobal

Exterior
Property preview
Lobby sitting area
Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min drive‬
  • Place, Mesoamerican Museum of Jade
    ‪6 min drive‬
  • Place, Santo Domingo Handicraft Market
    ‪6 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪113 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 273 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Suite with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite with View

  • 290 sq ft
  • Sleeps 2

View all photos for Double Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 3

View all photos for Double Suite Superior with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Suite Superior with View

  • 290 sq ft
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Executive Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Grand Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Grand Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Mobility Accessible

Standard Room, Mobility Accessible | View from room

Standard Room, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite

  • 281 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Hotel Villa Mercedes San Cristobal places you within a mile (2 km) of popular attractions like Amber Museum of Chiapas and Plaza 31 de Marzo. This 4-star hotel has 83 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Amber Museum of Chiapas - 18 min walk - 1.0 mile
  • San Cristóbal de las Casas Cathedral - 6 min drive - 1.6 miles
  • Mesoamerican Museum of Jade - 6 min drive - 1.6 miles
  • Plaza 31 de Marzo - 6 min drive - 1.6 miles
  • Santo Domingo Handicraft Market - 6 min drive - 1.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 69 min drive

Restaurants

  • ‪Fragola - ‬3 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪El 7 Mares - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Cacao Nativa (Sucursal Balam) - ‬3 min walk

About this property

Hotel Villa Mercedes San Cristobal

Colonial hotel with 2 restaurants and area shuttle service
Hotel Villa Mercedes San Cristobal features free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and ironing boards are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 km
  • Free secured, uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 165 for adults and MXN 85 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Chimenea

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,408 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Villa Mercedes
Hotel Villa Mercedes San Cristobal de las Casas
Villa Mercedes San Cristobal de las Casas
Hotel Villa Mercedes
Villa Mercedes San Cristobal
Hotel Villa Mercedes San Cristobal Hotel
Hotel Villa Mercedes San Cristobal San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Villa Mercedes San Cristobal?

Hotel Villa Mercedes San Cristobal offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to Hotel Villa Mercedes San Cristobal?

This hotel in San Cristóbal de las Casas is within a 10-minute walk of Grutas de San Cristóbal, Huitepec Ecological Reserve, and Arco de El Carmen & Centro Cultural El Carmen. You'll also find Ciudad Cuauhtemoc and Amber Museum of Chiapas less than a mile away.

Is parking available on site at Hotel Villa Mercedes San Cristobal?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Villa Mercedes San Cristobal feature a casino?

No, Hotel Villa Mercedes San Cristobal doesn't have a casino.

Is there an indoor pool at Hotel Villa Mercedes San Cristobal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Villa Mercedes San Cristobal?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and proposal/romance packages.

Does Hotel Villa Mercedes San Cristobal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Mercedes San Cristobal have a restaurant that serves breakfast?

Yes, Hotel Villa Mercedes San Cristobal has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Hotel Villa Mercedes San Cristobal allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Villa Mercedes San Cristobal.

Does Hotel Villa Mercedes San Cristobal have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Villa Mercedes San Cristobal?

The closest major airport to Hotel Villa Mercedes San Cristobal is Angel Albino Corzo Intl Airport (TGZ), which is about 26.9 mi away.

Can I book a room with a balcony at Hotel Villa Mercedes San Cristobal?

No, there aren't any guestrooms with balconies at Hotel Villa Mercedes San Cristobal.

Does Hotel Villa Mercedes San Cristobal have a wedding venue?

There are wedding services available at Hotel Villa Mercedes San Cristobal if that's in your vacation plans.

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