Facility was clean, and well kept. my only issue was the front desk staff member when I walked in. I stood waiting for her, could hear her talking to someone else in the office, no biggie, cleared my throat so they would know I was at the desk as there is no bell or anyway to let someone know you are there. A few minutes she pokes her head out, then comes out to check me in. Not a hello, not a oh sorry I didn't see you, nothing. Coldly asks how she can help me. Checks me in, the minimum effort across the board. You are the face of the business, be cheerful, be warm, be polite, these are free things.