Residence Inn by Marriott Salt Lake City Airport3.0 out of 5.0
Recent guest reviews
The room was clean and beautiful. I especially loved the free breakfast buffet and commend Angelica who was staffing it. She was so very pleasant, helpful and kept it well stocked and so very clean and the food was excellent. Couldn't have been better prepared and stocked and neither could Angelica - she couldn't have given better service! She is a great employee; a real benefit to the Residence Inn. Staff at the desk both evening and morning were also excellent! I loved it and would like to stay there again and again!!!
The front desk employees were very friendly and helpful. The room was clean and well appointed. The walls were a bit thin so I heard a little noise from the room next door but that was not a big deal. Bathroom was clean and the bed was comfortable.
I love this place... so close to the airport. Staff is wonderful, inviting you to the evening get-together and making sure you are comfortable. I had a lovely clean and quiet room. Couldn't ask for better. I was very impressed with the healthy options for the free breakfast... Greek yogurt, fresh fruit, Granola... bagels, waffles, hard cooked eggs. Very nice.
I have never felt so compelled to write a review about a hotel. First off let me state that I am a Marriott Gold member and stay in a lot of Marriott properties but consider myself non-biased. This property was the best Managed hotel of ANY property that I have stayed. It didn't matter whom you encountered, everyone was friendly, helpful and in general cared about the guest experience. While it is not too much to ask as a traveler you generally always encounter someone who is just going through the motions. NOT here. It is clearly leadership of the property that inspires, trains and empowers the staff to excel at customer experience. There are a lot of hotels in the area and this property has learned that the Guest Experience is everything and will separate them from the other properties. I did a mobile check-in and they responded within a minute that my room was ready. The outside property was immaculate. The staff member who checked me in was friendly and engaging. She mentioned that they were serving hamburgers for dinner, which was great for us. They put on quite the spread and everyone including the manager were interacting with guests who attended. Again, no one was just going through the motions. The room, 414 was very clean. Designs were made in the tissue boxes and toilet paper rolls. This is something that you expect to see out of resorts not a level 3 Marriott property. The only negative is that the room was right on the Interstate and it was quite loud. Only the rooms on the end would hear the noise. Great water pressure in the shower! I did notice a maintenance issue with water spraying out of shower head, I made mention as I was leaving and the front desk thanked me for saying something and made a note in a notebook. Again, everyone cares. I have made maintenance comments before at other properties and felt like I wasted time is saying something. The breakfast was very adequate. Again, above normal, served fresh baked pillsbury cinnamon rolls. Not so much that the product is great, the Management trying to do something above normal. One suggestion is to have melted butter in a squeeze bottle at the waffle station. While I had never seen this before, a Fairfiled Inn that I stayed in earlier in the week did this and made i super easy. More fresh fruit available than what is normal, NICE! The shuttle to the airport was timely and of course he was friendly and engaging. It was really refreshing to see such a well run property. Congratulations to the entire staff of this property! If I find myself back in SLC, I will definitely stay here again. I hope that Marriott recognizes the leadership of this property and replicates it Nationwide!
We were shocked upon entering our room to find a full size refrigerator (with ice maker/water dispenser) and a full size industrial microwave. The room was spacious and clean. Later in the evening I mentioned to Steve at the front desk that it would be nice to have a second desk chair. He said he would check to see what he could do. The next thing I knew, Scott the Maintenance Engineer was knocking on my door delivering me his personal desk chair for our stay! I profusely refused to accept the chair but he insisted. When I tried offer him a tip, he declined and stated that he was glad to have us staying at the hotel. Now that is the epitome of customer service!
We stayed in this hotel last week for four nights with our family of six. Josephine was at the front desk when I came in to check in, and she was so kind and friendly - made me feel right at home and went out of her way to make our stay nice! She was so kind to our family that we looked forward to seeing her each evening when we got in. The hotel itself was very clean and tidy. The breakfast area was one of the nicest I have been to. We enjoyed the delicious breakfast each morning. They had plenty of options to choose from. We stayed in a suite and it was perfect with plenty of room for our family. It was so nice for the kids to have an actual bedroom. The housekeeping staff made my kids day when we came into our room at night and their bed was made and all their stuffed animals were organized on the bed. They thought that was the best! My kids also loved the pool and the basketball court. If we ever get to come back to Salt Lake City, we will definitely stay at this Residence Inn again, and we hope Josephine will still be there! Thanks for a great stay!
I am partial to Residence Inn since it is usually fairly nice and has the things I need (refrigerator, microwave, etc.) This one was very nice, eero9us sized room very nice bathroom and excellent free breakfast. We stayed to catch an a early flight out of SLC and the proximity gave us maximum sleep time!
We stayed at the Residence for nearly a week. It's very nice! Staff was friendly and helpful, shuttle is reliable, location is convenient to the airport and local Trax station. Rooms are scrupulously clean!! I don't think I've ever stayed in such a clean hotel in my life (and I stay in a lot of clean hotels). Ray (the drop of golden sun) the shuttle driver was amazing and had everyone laughing. We also connected with Jeremy and Josephine at the front desk, along with many other employees who were awesome. The hotel next door has a Starbucks and bistro with tasty food, too. Our only complaint was that one member of our party was asked to check out on time after we'd arranged for a later check-out time. Slight miscommunication that was only mildly inconvenient. Otherwise, it was an excellent stay; we do not hesitate to recommend and would definitely stay there again.
I have stayed here many times associated with air travel. Since I live 6 hours from the airport, it is important to have a good hotel nearby, both before and after travel, and this Residence Inn more than meets my needs. The air conditioner works well and the rooms are usually a comfortable temperature at check-in, something I find very relaxing. The hotel staff is always friendly and tries to accommodate my requested room location. The airport shuttle is reliable. The kitchen is great to have: I bring something from home and can relax the evening before the flight and after travel, I can bring something home from dinner to nosh on, which is especially nice after international travel when the body time-clock is out of sink. Like most hotels with "free" breakfast bars, the food is mediocre but many people seem to enjoy it. Note: next door is the Courtyard which has a boarding pass printer and a great Bistro that is open late. The food there is excellent and they have beer and wine and Starbucks.
This was my first visit to Salt lake City for an overnight layover. I was pleasantly surprised at the size and amenities of the room. It had the feel of a large bachelor suite with a kitchenette and living room suite. Check in and out was efficient. The shuttle driver was efficient both ways. The free breakfast was great.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Residence Inn by Marriott Salt Lake City Airport is located 2.3 mi (3.7 km) from Wingpointe Golf Course and within a 10-minute drive of Utah State Fairpark. This 104-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also within a 15-minute drive of Clark Planetarium and Salt Lake Temple.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
All 104 air-conditioned accommodations feature kitchens and space to spread out with living rooms and dining areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and phones are other standard amenities.
Guests staying at Residence Inn by Marriott Salt Lake City Airport enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 236 reviews