Ruhr Vacation Packages

Superb staff. Clean and quiet room. Close to central Cologne.

The rooms and gym/sauna area are really nice; however, the room cleanliness was lacking. The towels I received in my room were consistently dirty/had stains, the toilet had a strong odor coming from it, and the shampoo/conditioner/body wash containers has all been previously used as evident by the wear and tear of the bottles. I don’t believe my sheets were ever washed or i was provided new ones. Surprising and disappointing, especially since this hotel is near the convention center and likely hosts many business professionals.

Wonderful hotel and spa, the staff at the restaurant were perfect and took great care of us. Room was comfortable and cozy, small but enough space. The spa was exactly what we needed after the stress of the holidays. Thank you for a relaxing weekend.

The staff at the check in was unfriendly. The room was very small but in good conditions (business room). The bed is a single very small bed with a too big pillow. On the day of the check out the elevator was broken so I had to make the stairs up and down without any help.