See all properties

Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua with free parking

Choose dates to view prices

Photo gallery for Marsden Stay Rotorua

Superior Twin Room | 1 bedroom, desk, free WiFi
Reception
Exterior
Reception
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Tamaki Maori Village
    ‪13 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Family Suite

1 bedroom, desk, free WiFi

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, desk, free WiFi

Superior Twin Room

7.8 out of 10
Good
(24 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, desk, free WiFi

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, free WiFi

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, free WiFi

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Located in Glenholme, Marsden Stay Rotorua is within a 10-minute stroll of sights such as Racing Rotorua and Rotorua Central Mall. This 56-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.4 miles
  • Tamaki Maori Village - 13 min walk - 0.7 miles
  • Polynesian Spa - 16 min walk - 0.9 miles
  • Eat Street - 18 min walk - 1.0 mile
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Guests of Marsden Stay Rotorua enjoy features like free WiFi in public areas. Free parking is available if you drive. Staff members can help with accommodation requests, and provide luggage storage.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Desks, wardrobes or closets, and desk chairs are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
7.2 out of 10, Good, 1,006 reviews
$65 nightly
The price is $74
Jul 20 - Jul 21
Total includes taxes and fees
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Marsden Stay Rotorua?

Marsden Stay Rotorua provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Marsden Stay Rotorua?

This hotel is situated in Glenholme within a 10-minute walk of Rotorua Central Mall and Racing Rotorua. You'll also find Tamaki Maori Village and Lake Rotorua less than a mile away.

Will I be able to park at Marsden Stay Rotorua?

Yes, uncovered self parking is offered for free at the hotel.

Does Marsden Stay Rotorua include a casino?

No, Marsden Stay Rotorua doesn't have a casino.

Will I find an indoor pool at Marsden Stay Rotorua?

No, there is no indoor pool at this hotel.

Does Marsden Stay Rotorua have a hot tub?

No, this hotel doesn't have a spa tub.

Does Marsden Stay Rotorua feature a restaurant that includes a breakfast menu?

No, Marsden Stay Rotorua doesn't have a restaurant that serves breakfast.

Will Marsden Stay Rotorua allow pets to stay for free?

No, pets aren't allowed at Marsden Stay Rotorua.

Are there connecting rooms at Marsden Stay Rotorua?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Marsden Stay Rotorua?

The closest major airport to Marsden Stay Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at Marsden Stay Rotorua?

No, there aren't any guestrooms with balconies at Marsden Stay Rotorua.

Marsden Stay Rotorua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 187 reviews
Rating 8 - Good. 62 out of 187 reviews
Rating 6 - Okay. 48 out of 187 reviews
Rating 4 - Poor. 19 out of 187 reviews
Rating 2 - Terrible. 12 out of 187 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bridgett

Stayed 1 night in Mar 2025

10/10 Excellent

Bridgett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here, highly recommend Marsden Stay, the rooms are renovated and the Bed was so comfortable we had really good sleeps. Definitely will stay here again. The staff are friendly and super helpful with our queries.
Stayed 1 night in Mar 2025

10/10 Excellent

JANE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to tour Rotorua from. Renovated to a good standard
Stayed 2 nights in Mar 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we needed
Stayed 2 nights in Mar 2025

2/10 Terrible

Norm

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a superior queen room, but got a poor quality room with the only superior part being the new carpet. With both the restaurant and pools out of action and the smell from rotorua in the rooms, it was not a comfortable stay. The only positive I could give was the staff at reception being helpful with taking our luggage up the stairs to the first floor for us.
Stayed 1 night in Feb 2025

6/10 Okay

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is under renovation, and they are trying hard to make it better. However new carpet etc can only do so much on a old rundown motel complex. Its value for money, but not perfect.
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

6/10 Okay

Dorothy

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mohit, Palmerston North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room, good service and friendly staff. easy parking, convenient location
Stayed 2 nights in Feb 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert, Everett

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. Convenient to Rotorua dining, shopping and activities. However, the property is horrible. The facility is poorly maintained and the renovations being done are low-grade craftsmanship. For example, the paint has dried drips throughout the trimwork. The walls are paper thin, the shower is way too small and the water pressure and temperature regulation is horrible. The property should be razed and rebuilt.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay

The room was very comfy, the fire alarm did go off three times during our two night stay between 11pm and 7am. The recpetionist was very nice and was greatful we were understanding, a complimentary breakfast would have been nice for the inconvenience, but aside from that beautiful cozy room. The pools were not in use due to maintenance which was a shame, I can imagine when they are they are enjoyable.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ethan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only redeeming factor of this place was the staff, the building and associated areas of this facility need to be ripped down.
Stayed 1 night in Feb 2025

2/10 Terrible

Siobhan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely disappointed with loosing power(including wifi lighting and the fan) for the two out of three night we stayed after upgrading to a spa room it was an epic waste of money!
Stayed 3 nights in Feb 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Lovely refurbished room but outside areas still need work. Very helpful reception staff. Pity that there was no breakfast option available at the hotel
Stayed 3 nights in Feb 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the property is still being modernised, no restaurant, cooking area closed, swimming pool closed for rebuild. locks on windows not secure, on the upside the staff were very friendly and helpful and room was clean and fresh.
Stayed 2 nights in Feb 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Desiree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Limited parking in front of your room. But room had what you needed for a comfortable stay
Stayed 2 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Sally

Liked: Staff & service
Disliked: Property conditions & facilities
No phone in room, electric problem. No pool, service at hotel. Nice manager, but building run down p
Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
As some of the reviews say is in under renovation, luckily our room was one of the renovated ones. It was clean and spacious. The only thing was the the outside of the Motel and the common areas were ran down.

6/10 Okay

Armin

Traveled with partner
Liked: Cleanliness
Bed was comfortable and it was clean and looked nice but there was no cooling system and not microwave and limited on the beverages and when u could find a staff member they were usefull
Stayed 2 nights in Feb 2025

2/10 Terrible

Surendra

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Stayed 1 night in Feb 2025

6/10 Okay

P D

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025