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JetPark Hotel Rotorua

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Interior detail
Exterior
Daily continental breakfast (NZD 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Place, Eat Street
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin room

9.2 out of 10
Wonderful
(31 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

9.0 out of 10
Wonderful
(35 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

8.8 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Two Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Located in Victoria, JetPark Hotel Rotorua is within a 10-minute walk of popular sights such as Tamaki Maori Village and Lake Rotorua. This 63-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rotorua Central Mall - 3 min walk - 0.2 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Eat Street - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬8 min walk
  • ‪Chicking - ‬7 min walk
  • ‪Starbucks Rotorua - ‬8 min walk
  • ‪Scope - ‬6 min walk

About this property

JetPark Hotel Rotorua

Family-friendly hotel with a 24-hour front desk and a coffee shop
Guests staying at JetPark Hotel Rotorua enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this hot springs hotel include a library, express check-out, and laundry facilities.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, espresso makers, and safes.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,059 reviews
$109 nightly
The price is $126
Jan 14 - Jan 15, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at JetPark Hotel Rotorua?

JetPark Hotel Rotorua provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at JetPark Hotel Rotorua?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at JetPark Hotel Rotorua on Jan 22, 2026 start from $158.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around JetPark Hotel Rotorua?

This hotel is situated in Victoria within a 10-minute walk of Rotorua Central Mall, Tamaki Maori Village, and Lake Rotorua. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is parking available on site at JetPark Hotel Rotorua?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does JetPark Hotel Rotorua feature a casino at the property?

No, JetPark Hotel Rotorua doesn't have a casino.

Is there an indoor pool at JetPark Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at JetPark Hotel Rotorua?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does JetPark Hotel Rotorua have a hot tub?

Yes, this hotel has a spa tub.

Does JetPark Hotel Rotorua feature a restaurant that includes a breakfast menu?

Yes, JetPark Hotel Rotorua serves continental breakfast for a surcharge each morning at Te Puru.

Does JetPark Hotel Rotorua allow pets to stay free of charge?

No, pets aren't allowed at JetPark Hotel Rotorua though service animals are welcome.

Does JetPark Hotel Rotorua have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to JetPark Hotel Rotorua?

The closest major airport to JetPark Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at JetPark Hotel Rotorua?

No, you won't find guestrooms with balconies at JetPark Hotel Rotorua.

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

melchor

Stayed 3 nights in Sep 2025

10/10 Excellent

agnes tessrhian

Liked: Cleanliness, staff & service, property conditions & facilities
We come down every year for my daughters netball tournament and we have been coming to jet park 2 years now. We will definitely be back again next year
Stayed 2 nights in Sep 2025

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was fine, a little tired but clean and tidy. Service was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie, Ranui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy. Staff very friendly. Very convenient to the main centre. Had dinner and drinks one night, good selection of beverages only downside was that the burger and chips we go were pretty average, lacked a bit of flavour. Will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect....affordable, staff were excellent & room was spacious and clean...love this hotel....also pet friendly which is great
Stayed 2 nights in Sep 2025

6/10 Okay

Emma

Disliked: Property conditions & facilities

Ok but not great

Disappointed on arrival, very run down, wouldn’t want to go in the pool or hot tub… The person who was possibly the manager who was on reception was not particularly friendly, answered the phone in the middle of checking us in and made us wait. Breakfast was ok but not great, overall the place could do with an upgrade.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was incredible. I made a huge mistake with my booking (wrong dates) that Expedia refused to help me with, but the staff here were incredibly helpful, especially the manager. They corrected my error, including upgrading my room (since I was already there), providing excellent service that went above and beyond. They know how to run a business and are actually customer focused!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location. Lovely room with all the amenities. Bathroom was nice and big. Overall we were very happy with our stay and would recommend.
Stayed 2 nights in Sep 2025

4/10 Poor

Derian

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and located quite central, with free parking
Stayed 1 night in Sep 2025

10/10 Excellent

Selvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. Breakfast is continental good choice to suit all
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Amenities
The staff were excellent, friendly and helpful. Room nice and large. Parking good
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, clean, friendly, nice breakfast
Stayed 1 night in Aug 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and good price. Little older but clean. Staff was very nice and the food was good
Stayed 2 nights in Aug 2025

6/10 Okay

Avineet

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

8/10 Good

Erina

Liked: Cleanliness, staff & service
Although the place was great, the decor is dated and dark. Needed to leave light on until I turned the tv on. My bank account was charged once by Expedia and then by the hotel. Thank goodness the hotel saw the mistake and reimbursed my money. This probably needs to be sorted.
Stayed 1 night in Aug 2025

8/10 Good

Jaiden

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Well located, but the internet is slow/non-responsive and under the bed was quite dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with really comfortable bed and spacious bathroom. We were upgraded to a family suite which had more than enough a family of 4. Breakfast was included and really nice.
Stayed 2 nights in Aug 2025

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Juliet

Stayed 2 nights in Aug 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Toni-Marie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayoko

Liked: Property conditions & facilities
Parking is a little narrow
Stayed 1 night in Jul 2025

8/10 Good

Michael, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for our requirements.
Stayed 2 nights in Jul 2025