JetPark Hotel Rotorua

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Interior detail
Exterior
Daily continental breakfast (NZD 20 per person)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪8 min walk‬
  • Polynesian Spa
    ‪11 min walk‬
  • Eat Street
    ‪13 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

Superior Twin room

9.2 out of 10
Wonderful
(26 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

8.8 out of 10
Excellent
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

8.8 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Superior Two Double Room

  • Sleeps 4

Family Suite

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

About the neighborhood

Rotorua

Located in Victoria, JetPark Hotel Rotorua is within a 10-minute walk of popular sights such as Tamaki Maori Village and Lake Rotorua. This 63-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Eat Street - 13 min walk - 0.7 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.6 miles
  • Skyline Rotorua - 7 min drive - 3.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Capers Epicurean - ‬8 min walk
  • ‪Hell Pizza - ‬6 min walk
  • ‪Yaki Yaki - ‬7 min walk

About this property

JetPark Hotel Rotorua

Family-friendly hotel with a 24-hour front desk and a coffee shop
Guests staying at JetPark Hotel Rotorua enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include a library, express check-out, and laundry facilities.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, espresso makers, and safes.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at JetPark Hotel Rotorua?

JetPark Hotel Rotorua provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around JetPark Hotel Rotorua?

This hotel is situated in Victoria within a 10-minute walk of Rotorua Central Mall, Tamaki Maori Village, and Lake Rotorua. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Will I be able to park at JetPark Hotel Rotorua?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does JetPark Hotel Rotorua feature a casino at the property?

No, JetPark Hotel Rotorua doesn't have a casino.

Is there an indoor pool at JetPark Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is JetPark Hotel Rotorua good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does JetPark Hotel Rotorua have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does JetPark Hotel Rotorua feature a restaurant that includes a breakfast menu?

Yes, JetPark Hotel Rotorua serves continental breakfast for a surcharge each morning at Te Puru.

Does JetPark Hotel Rotorua allow pets to stay free of charge?

No, pets aren't allowed at JetPark Hotel Rotorua though service animals are welcome.

Does JetPark Hotel Rotorua have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to JetPark Hotel Rotorua?

The closest major airport to JetPark Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at JetPark Hotel Rotorua?

No, there aren't any guestrooms with balconies at JetPark Hotel Rotorua.

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1007 reviews
Rating 8 - Good. 374 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff. Very comfortable room
Stayed 3 nights in Jun 2025

10/10 Excellent

Cherryrose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

SR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ashley, Auckland

Liked: Cleanliness, property conditions & facilities
Clean room, has all you need for short stay, pool and spa, friendly staff.
Stayed 1 night in May 2025

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Raouf

Very good stuff
Stayed 2 nights in Dec 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We booked a studio but given a free upgrade to a family unit - bit more space plus a kitchenette. Very clean, very comfortable. Unfortunately we were only here for a quick overnight stay on route - 24hr checkin and checkout available. Would love to stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Zhenwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fiona

Stayed 2 nights in May 2025

8/10 Good

Giyora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 1 night, had a spacious and modern ground floor unit. It was clean tidy and warm.
Stayed 1 night in May 2025

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Quick & easy check in. Ample parking. Close to shops/attractions (if you have a car). Room was clean & large. Bathroom was great with great shower pressure. Staff lovely. Overall excellent stay. No outside noise heard from the room.
Stayed 2 nights in May 2025

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was very spacious, clean & comfy. Unfortunately the a/c wasnt working, so it got pretty hit in the room. The staff was very helpful & gave us a fan, which worked OK, wouldve preferred a/c
Stayed 2 nights in May 2025

10/10 Excellent

holly

Liked: Amenities
Excellent staff amazing helped me out so much ! Wish i could have stayed longer
Stayed 2 nights in May 2025

10/10 Excellent

Kami

Stayed 1 night in May 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfy
Stayed 1 night in May 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service
A fairly far walk to the restaurants and shopping areas
Stayed 1 night in Apr 2025

10/10 Excellent

Mellissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, I made a mistake and only booked one night but they managed to get us a second night so we didn’t have to change rooms! It’s a great location, we walked over to the geo thermal springs and then up and down Main Street. Restaurants were great. The buffet at the hotel is also good, loved the fresh fruit and baked goods! My granddaughter loved the trampoline! Nice big rooms and surprisingly quiet.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Stayed 1 night in Apr 2025

8/10 Good

Sandra, St Cloud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but a little difficult to enter/exit. Breakfast was nice, really enjoyed the fresh orange and apple juices. Same each day, but enough variety so didn’t really matter. All staff were very helpful and pleasant. We took advantage of the laundry facilities, so nice to have available.
Forest walk
Geiser
Stayed 3 nights in Apr 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location handy to town centre Room clean & comfy bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice. Great location
Stayed 2 nights in Apr 2025