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Ambassador Thermal Motel

3.5 star property

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

A swimming pool with a metal handrail in the foreground.
A compact kitchen with a stainless steel sink, a built-in microwave, and a stove.
A hotel with a beige facade, two lizard murals, and a sign listing amenities like a mineral pool and heated swimming pool.
A hotel room with a bed, a sofa, a chair, a small table, and a kitchenette.
A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Basic Studio, 1 Double Bed

Blackout drapes, soundproofing, iron/ironing board, WiFi (free)

Basic Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a bed, a desk, a chair, and a view of the outside.

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(23 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Standard Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds
  • Free WiFi

Basic Studio, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a mirror on the wall.

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

About the neighborhood

Rotorua

Located in Inner City, Ambassador Thermal Motel is adjacent to Government Gardens and within a 5-minute walk of Rotorua i-SITE Visitor Centre. This 19-room, 3.5-star hotel welcomes guests with 2 outdoor pools and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Night Market - 6 min walk - 0.4 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪The Thai Restaurant - ‬6 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Lime Cafe - ‬2 min walk

About this property

Ambassador Thermal Motel

At Ambassador Thermal Motel, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. If you drive, put free parking to good use. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, free newspapers, and laundry facilities.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
STAY280 & STAY284 Rotorua
Glenholme
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, 74 reviews
$68 nightly
The price is $79
Aug 18 - Aug 19
Total with taxes and fees
STAY280 & STAY284 Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ambassador Thermal Motel?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on Aug 4, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Ambassador Thermal Motel?

This hotel is situated in Inner City, just steps from Sir Howard Morrison Performing Arts Centre and Government Gardens, and within a short walk of Eat Street. You'll also find Tamaki Maori Village and Polynesian Spa less than a mile away.

Is parking available on site at Ambassador Thermal Motel?

Yes, self parking is offered for free at the hotel.

Does Ambassador Thermal Motel include a casino on the premises?

No, Ambassador Thermal Motel doesn't have a casino.

Is there an indoor pool at Ambassador Thermal Motel?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Ambassador Thermal Motel?

Couples staying at this hotel will value amenities like a kitchen, free WiFi in some guestrooms, as well as 2 outdoor pools.

Does Ambassador Thermal Motel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ambassador Thermal Motel have a restaurant with a breakfast menu?

No, Ambassador Thermal Motel doesn't have a restaurant that serves breakfast.

Does Ambassador Thermal Motel allow pets to stay for free?

No, pets aren't allowed at Ambassador Thermal Motel.

Does Ambassador Thermal Motel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Ambassador Thermal Motel?

The closest major airport to Ambassador Thermal Motel is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Ambassador Thermal Motel?

No, you won't find guestrooms with balconies at Ambassador Thermal Motel.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 653 reviews
Rating 8 - Good. 279 out of 653 reviews
Rating 6 - Okay. 87 out of 653 reviews
Rating 4 - Poor. 29 out of 653 reviews
Rating 2 - Terrible. 10 out of 653 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and courteous room clean good kitchen amenities
Stayed 2 nights in Apr 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, kitchen convenient, room spacious, apart from a quite small shower. Brilliant location, nice pools.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Great location Friendly staff Facilities tired but actually well equipped Was a pleasant stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stop. Great value and the staff were very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 pools, very close to lake and main street
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older place but very nice for a family stay. Kids loved the heated pool even when it was drizzling.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Dawn

The accommodation was ok as we were out most of the time….. clean and comfortable bed but didn’t realise it was 3 star accommodation.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was simple and amazing
Stayed 1 night in Mar 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities
Location very good. Spacious but tired accommodation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Satya

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance from Eat Streat. Impressive facilities including a normal pool, spa, and thermal bath - this made our stay super relaxing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older but in generally good condition.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was excellent, accommodating an upgrade for us. Its location in town was absolutely excellent. It is an older motel and in need of upgrades but it was clean.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities
The accommodation was very nice and tidy. Love the view. Very handy to go around the town and very close to the shops and the lake. We really enjoyed our stay and highly recommend it.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Kim

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty old and desperately needs paint and love
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Great location. Walk to Eat street close by. Very clean and comfortable. Quite dated. Easy parking outside motel on roadside so don’t leave valuables. Would return again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anamitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was generous size , renovated , well appointed . Very good value for money . Had no personal parking problems , but limited amount of spaces .
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Chiara

Liked: Cleanliness
Disliked: Amenities
Very dated,but clean - for the money there are better options but we booked late The pool was not working - we didn’t know Location is very good, nice views of the lake. Just ok for a night
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with our accommodation being a spacious unit with a separate bedroom and a full kitchen. The accommodation was located adjacent to the pool which was also lovely. Parking was a bit tight around the inside of the main building. The staff were helpful and friendly. The buildings were a bit dated. All-in-all we were quite happy with the accommodation which was good value for money.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Christina

Liked: Cleanliness
The staff was fantastic and the rooms were very clean, however a bit dated.
Stayed 1 night in Dec 2025