Hotels in Roland

"Well I got there on a Friday and after my buddy brought the rest of my stuff up because I'm legally blind he called me and let me know that the elevator was not working that he said in it for 10 minutes and the door would never shut so I went out there and tried as well and I got the same results so I went back to my room Saturday the same thing happened so I ended up having somebody help me go down the stairs some legally blind even though it did not feel safe and it's hard for me to do I told the lady downstairs about the elevator and she said we'll go up there and shake the door to get it to shut so she knew that this happened so much frequently at this time the next day it actually worked normal that was cool but the next two days once again had to get someone to go up there after I had to call somebody to help me down the stairs so I don't feel safe on stairs and then it was completely out the last day so when I made a complaint to the Hilton guest services they emailed the manager and he completely lied 100% loud said the only day there was a problem was the last day well the rest of the staff knew it was a problem I didn't make up not being able to shut the door of the elevator my friend did not make that up my driver did not make that up he lied to save his own books he knew something was wrong but no point in this state that I feel safe as a blind man cuz I couldn't leave if I had to in a quick time because the only way I could go is stairs which I really have troubl"

"Yes and yes "

"The staff was professional and courteous. The shuttle was down, but not the hotels fault. Would recommend "