Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

A hotel room with a kitchenette, a microwave, a coffee maker, two beds, a window with a view, and a door leading to another room.
A modern hotel with a covered entrance, multiple floors, and a parking area.
An outdoor patio with brick flooring, a fire pit, and outdoor seating.
A lobby area with seating, a Coca-Cola refrigerator, a reception desk, and a large window.
A buffet with various food items, including omelets and baked goods, served in metal containers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪8 min walk‬
  • Place, Taubman Museum of Art
    ‪2 min drive‬
  • Place, Center in the Square
    ‪3 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

Room (Speciality)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(52 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(114 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(17 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Standard Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(23 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Roanoke

Located in Williamson Road within a short walk of Berglund Center, Holiday Inn Express & Suites Roanoke – Civic Center by IHG is within a mile (2 km) of O. Winston Link & Roanoke History Museum. This 90-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Berglund Center - 8 min walk - 0.4 miles
  • Roanoke Visitor Center - 18 min walk - 1.0 mile
  • Taubman Museum of Art - 2 min drive - 0.9 miles
  • Center in the Square - 3 min drive - 1.1 miles
  • City Market Building - 3 min drive - 1.1 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Viet Sub - ‬3 min walk
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪Bethlehem-Restaurant-Grocery - ‬8 min walk
  • ‪Wendy's - ‬4 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

At Holiday Inn Express & Suites Roanoke – Civic Center by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-out.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in.
  • Parties and events (including family gatherings, weddings and other events) are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Roanoke – Civic Center by IHG on Dec 6, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

This hotel is situated in Williamson Road within a short 7-minute walk of Berglund Center and also 19 minutes on foot from Taubman Museum of Art. You'll also find Valley View Mall and Center in the Square within a short drive.

Is there parking available at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG include a casino?

No, Holiday Inn Express & Suites Roanoke – Civic Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites Roanoke – Civic Center by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free wired internet as well as an indoor pool.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Roanoke – Civic Center by IHG serves free on-the-go breakfast each morning from its snack bar.

Will Holiday Inn Express & Suites Roanoke – Civic Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Roanoke – Civic Center by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

The closest major airport to Holiday Inn Express & Suites Roanoke – Civic Center by IHG is Roanoke Regional Airport (ROA), which is 5.1 mi away (13 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Roanoke – Civic Center by IHG that offer a balcony.

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 164 out of 1002 reviews
Rating 6 - Okay. 26 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and the hotel breakfast was useful before going in to take the bar.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast’s
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had everything we needed at a reasonable price
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and hotel was clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean place to stay near to the Civic Center (Berglund). Room was nice, comfortable bed, decent breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great stop during a long road trip.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place/rooms, polite people. The hotel is a little off highway 81, not too bad though.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! The included breakfast was very nice and included scrambled eggs, bacon, sausage, bagels, sweet rolls, cereal, yogurt, coffee, juices and more! The staff was very helpful and friendly! I thoroughly enjoyed my stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great breakfast. Large room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. This was my second time staying here.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Standard Holiday Inn Express. The access (via car) needs work.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for a concert. Was very convenient, clean & nice stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Clean room, excellent breakfast with hot options, and staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for a fantastic stay - pristine room, and courteous, friendly, helpful staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Cleaner rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, loved having breakfast ready and waiting each morning. Good coffee was available 24hrs too!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to have been the cleanest hotel we have stayed in! Also the Dove branded shampoo, conditioner,body wash etc. were very nice. The security of the hotel also gave us peace of mind, having to have a key card for the elevator to work was very thoughtful in keeping everyone safe.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very clean great breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. My only eh, is the food options at breakfast. Literally. I would stay again though!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, very clean and friendly staff, would recommend and book again.
Loved that there was a Dunkin and Starbucks right next to.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Hotel is new and everything is spotless. Beds are so comfortable. Highly recommend!
Stayed 1 night in May 2026