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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Exterior
Property amenity
A lobby with a reception desk, seating area, and a vending machine.
A buffet with various food items, including omelets and cheese.
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪8 min walk‬
  • Place, Taubman Museum of Art
    ‪2 min drive‬
  • Place, Center in the Square
    ‪3 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

View all photos for Room (Speciality)

A hotel room with two beds, a desk, a TV, and a large window.

Room (Speciality)

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(112 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(14 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a blue sofa, a wall-mounted lamp, and a framed picture.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(21 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of trees through the window.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

A hotel room with two beds, a nightstand, a lamp, and a window with a view of trees.

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Roanoke

Located in Williamson Road within a short walk of Berglund Center, Holiday Inn Express & Suites Roanoke – Civic Center by IHG is within a mile (2 km) of O. Winston Link & Roanoke History Museum. This 90-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Berglund Center - 8 min walk - 0.4 miles
  • Roanoke Visitor Center - 18 min walk - 1.0 mile
  • Taubman Museum of Art - 2 min drive - 0.9 miles
  • Center in the Square - 3 min drive - 1.1 miles
  • Virginia Museum of Transportation - 3 min drive - 1.3 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Viet Sub - ‬3 min walk
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Bethlehem-Restaurant-Grocery - ‬8 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

At Holiday Inn Express & Suites Roanoke – Civic Center by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-out.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spark by Hilton Roanoke Civic Center
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 319 reviews
$73 nightly
The price is $83
Aug 6 - Aug 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in.
  • Parties and events (including family gatherings, weddings and other events) are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Roanoke – Civic Center by IHG on Aug 2, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

This hotel is situated in Williamson Road within a short 7-minute walk of Berglund Center and also 19 minutes on foot from Taubman Museum of Art. You'll also find Valley View Mall and Center in the Square within a short drive.

Is there parking available at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG include a casino?

No, Holiday Inn Express & Suites Roanoke – Civic Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites Roanoke – Civic Center by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free wired internet as well as an indoor pool.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Roanoke – Civic Center by IHG serves free on-the-go breakfast each morning from its snack bar.

Will Holiday Inn Express & Suites Roanoke – Civic Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Roanoke – Civic Center by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

The closest major airport to Holiday Inn Express & Suites Roanoke – Civic Center by IHG is Roanoke Regional Airport (ROA), which is 5.1 mi away (13 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Roanoke – Civic Center by IHG that offer a balcony.

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 759 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 28 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was especially excellent, and the entire hotel was very clean. The amenities included everything we needed, and the bedding was clean and very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on highway clean great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms clean and fresh
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, wonderful service, amazing location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, place and extremely friendly would definitely recommend as a place to stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

DMitra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was nice and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice. Room was clean. Very close to event center and shares parking lot with both Dunkin Donuts and Starbucks.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities
Pleasant staff, nice room and hot breakfast made the stay enjoyable.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Barbara

Didn’t have breakfast and parking felt safe.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and staff are very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and spacious room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and quiet room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a very comfortable bed. This is important since I have back problems. So I enjoyed a comfortable good night’s sleep.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality...comfy beds...very clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

anu

Liked: Cleanliness, staff & service
Room was clean and staff was super nice. Convenient to downtown area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The hotel was immaculately clean. Staff was friendly, professional, and helpful. Room was comfortable, too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
The room was very nice. Staff was courteous and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, and what we needed during a tough time.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and friendly staff! Good breakfast choices!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Candimar

Liked: Amenities
Exelent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in , excellent rooms and very clean
Stayed 1 night in Oct 2025