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Candlewood Suites Roanoke Airport by IHG

2.5 star property
Hotel in Roanoke with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Roanoke Airport by IHG

Exterior
Lobby
Desk, soundproofing, free WiFi, bed sheets
Lobby
Desk, soundproofing, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
3315 Ordway Drive, Roanoke, VA, 24017
  • Place, Valley View Mall
    ‪2 min drive‬
  • Place, Berglund Center
    ‪5 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

Desk, soundproofing, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

Desk, soundproofing, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

Desk, soundproofing, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

Desk, soundproofing, free WiFi, bed sheets

Standard Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Holiday Inn Roanoke Airport – Conference CTR by IHG

Miller Court/Arrowood
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 720 reviews
$74 nightly
The price is $84
Dec 21 - Dec 22
Total with taxes and fees
Holiday Inn Roanoke Airport – Conference CTR by IHG

About the neighborhood

Roanoke

Located in Miller Court/Arrowood within 2 miles (3 km) of Valley View Mall, Candlewood Suites Roanoke Airport by IHG is within a few miles (5 km) of Regal Valley View Grande. This 73-room hotel welcomes guests with in-room amenities like kitchens, coffee makers, and flat-screen TVs.

What's nearby

  • Valley View Mall - 2 min drive - 1.5 miles
  • Berglund Center - 5 min drive - 4.1 miles
  • Hollins University - 7 min drive - 4.6 miles
  • Carilion Roanoke Memorial Hospital - 8 min drive - 6.3 miles
  • Tanglewood Mall - 10 min drive - 8.8 miles

Getting around

  • Roanoke Station - 10 min drive
  • Roanoke Regional Airport (ROA) - 12 min drive

Restaurants

  • ‪Hardee's - ‬10 min walk
  • ‪Golden Corral - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬4 min drive
  • ‪Bubba's 33 - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Candlewood Suites Roanoke Airport by IHG

Hotel in Roanoke with a fitness center and a 24-hour front desk
Candlewood Suites Roanoke Airport by IHG features a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 5.00 per day. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.
Guests can enjoy free WiFi and flat-screen TVs. Kitchens, coffee makers, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Holiday Inn Roanoke Airport – Conference CTR by IHG
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 720 reviews
$74 nightly
The price is $84
Dec 21 - Dec 22
Total with taxes and fees
Holiday Inn Roanoke Airport – Conference CTR by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Candlewood Suites Roanoke Airport by IHG Hotel
Candlewood Suites Roanoke Airport an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Roanoke
Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Hotel Roanoke

Frequently asked questions

Is free cancellation available at Candlewood Suites Roanoke Airport by IHG?

Candlewood Suites Roanoke Airport by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Candlewood Suites Roanoke Airport by IHG?

This hotel is situated in Miller Court/Arrowood, close to Valley View Mall, Virginia Museum of Transportation, and Berglund Center. You'll also find Taubman Museum of Art and Center in the Square within a short drive.

Is there parking available at Candlewood Suites Roanoke Airport by IHG?

Yes, parking is offered for USD 5.00 per day with in/out privileges.

Does Candlewood Suites Roanoke Airport by IHG have a casino at the property?

No, Candlewood Suites Roanoke Airport by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Roanoke Airport by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Roanoke Airport by IHG?

Amenities at this hotel that appeal to couples include a kitchen and a 24-hour front desk.

Are there hot tubs at Candlewood Suites Roanoke Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Roanoke Airport by IHG feature a restaurant that includes a breakfast menu?

Candlewood Suites Roanoke Airport by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Candlewood Suites Roanoke Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Roanoke Airport by IHG for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Candlewood Suites Roanoke Airport by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Candlewood Suites Roanoke Airport by IHG?

The closest major airport to Candlewood Suites Roanoke Airport by IHG is Roanoke Regional Airport (ROA), which is 2.7 mi away (12 minutes by car).

Are there rooms with balconies at Candlewood Suites Roanoke Airport by IHG?

No, at Candlewood Suites Roanoke Airport by IHG, there aren't any guestrooms that list a balcony.

Candlewood Suites Roanoke Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 119 reviews
Rating 8 - Good. 23 out of 119 reviews
Rating 6 - Okay. 13 out of 119 reviews
Rating 4 - Poor. 16 out of 119 reviews
Rating 2 - Terrible. 10 out of 119 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gigetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked the room, we needed som e special needs for a handicap persons . Although the type room needed was not available, the afternoon/evening staff made a personal call to let me know what was available. We had stayed a few days prior and the same room we booked then was available for the new date and we were able to stay and check in without any issuesat all. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Alana

Stayed 1 night in Apr 2025

2/10 Terrible

Mohammad

Stayed 1 night in Jul 2025

6/10 Okay

Kris

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a very unique building. Our room faced the interior of the building which felt very weird especially since we were on the second floor. But they had a good block out window so it wasn’t too bad. The staff is very casual and seemed like they needed more training. No one seemed to know what to do. They were very friendly and nice though. Otherwise the rooms were nice and clean.
Stayed 1 night in Jun 2025

4/10 Poor

Cristian

Liked: Property conditions & facilities
Disliked: Cleanliness
Was not clean
Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

2/10 Terrible

Westley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property inconvenienced my pregnant wife and I to the point where she had to wait in the parking lot for an hour for a room I booked in advance! Just to be told the room I reserved with the necessary accommodations was not available. I had already been charged for this room through Expedia just for them to tell me that expedias “virtual card” that they send to the hotel was not being accepted! Also there was no way for me to receive my money back as fast as they took it!!!!! Now I’ve had to pay for ANOTHER room with money I didn’t have! And I won’t receive my refunded room until 7-10 days!!!!! This has been the worst experience ever!!
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Rooms were clean.
Stayed 1 night in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice and it had all the comforts of home. We were really tickled with the beds at the candlewood suites.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Amenities
Rooms were super nice.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite
Stayed 2 nights in Mar 2025

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Greg

Traveled with group
Nice size rooms and pet friendly. First room was right off the lobby and noisy. Staff moved me to a second room. Second room had a disconnected tv and smelled a bit but clean. Staff fixed the tv. Clean, well lit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Amy, Coeur d Alene

Business traveler
Disliked: Amenities, property conditions & facilities
I’m pretty sure this is a permanent residence for people. Noisy, people have dogs barking in their rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast and tge fact that there was a restaurant on site.
Stayed 3 nights in Jan 2025

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed two days. Had no water the first day. Finally got the water turned back on that night, but never had hot water at all, the rest of my stay there. The front desk was totally rude and denied me a discount on my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Paulyn Nizzia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and nice dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites Roanoke, VA

Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood suites

The candlewood suites was a nice hotel. The room was nice and the beds were so comfortable!!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are renovated and are great! The halls are waiting to be renovated
Stayed 1 night in Nov 2024