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Candlewood Suites Roanoke Airport by IHG

2.5 star property
Hotel in Roanoke with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Roanoke Airport by IHG

Exterior
1 bedroom, desk, free WiFi, bed sheets
1 bedroom, desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    ‪2 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

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Room options

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, desk, free WiFi, bed sheets

Standard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

1 bedroom, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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About the neighborhood

Roanoke

Located within 2 miles (3 km) of Valley View Mall, Candlewood Suites Roanoke Airport by IHG is within 3 miles (5 km) of Regal Valley View Grande. This 73-room hotel welcomes guests with in-room amenities like kitchens, coffee makers, and flat-screen TVs.

What's nearby

  • Valley View Mall - 2 min drive - 1.1 miles
  • Berglund Center - 6 min drive - 4.1 miles
  • Center in the Square - 6 min drive - 4.4 miles
  • Hollins University - 8 min drive - 4.6 miles
  • Carilion Roanoke Memorial Hospital - 9 min drive - 6.3 miles

Getting around

  • Roanoke Station - 10 min drive
  • Roanoke Regional Airport (ROA) - 12 min drive

Restaurants

  • ‪Cookout - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪K&W Cafeteria - ‬3 min drive
  • ‪Hardee's - ‬9 min walk

About this property

Candlewood Suites Roanoke Airport by IHG

Hotel in Roanoke with a fitness center and a 24-hour front desk
Candlewood Suites Roanoke Airport by IHG features a gym, free WiFi in public areas, and a business center. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.
Guests can enjoy free WiFi and flat-screen TVs. Kitchens, coffee makers, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Candlewood Suites Roanoke Airport by IHG Hotel
Candlewood Suites Roanoke Airport an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Roanoke
Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Hotel Roanoke

Frequently asked questions

Is free cancellation available at Candlewood Suites Roanoke Airport by IHG?

Candlewood Suites Roanoke Airport by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Roanoke Airport by IHG?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Roanoke Airport by IHG on Jul 3, 2025 start from $103.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Candlewood Suites Roanoke Airport by IHG?

This hotel is located in Roanoke, close to Valley View Mall, Virginia Museum of Transportation, and Berglund Center. You'll also find Taubman Museum of Art and Center in the Square within a short drive.

Is parking available on site at Candlewood Suites Roanoke Airport by IHG?

No, there isn't parking at this hotel.

Does Candlewood Suites Roanoke Airport by IHG have a casino at the property?

No, Candlewood Suites Roanoke Airport by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Roanoke Airport by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Roanoke Airport by IHG?

Amenities at this hotel that appeal to couples include a kitchen and a 24-hour front desk.

Does Candlewood Suites Roanoke Airport by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Roanoke Airport by IHG feature a restaurant that includes a breakfast menu?

Candlewood Suites Roanoke Airport by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Candlewood Suites Roanoke Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Roanoke Airport by IHG for a fee of USD 25 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Candlewood Suites Roanoke Airport by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Candlewood Suites Roanoke Airport by IHG?

The closest major airport to Candlewood Suites Roanoke Airport by IHG is Roanoke Regional Airport (ROA), which is 2.7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Roanoke Airport by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Roanoke Airport by IHG.

Candlewood Suites Roanoke Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 13 out of 97 reviews
Rating 2 - Terrible. 9 out of 97 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite
Stayed 2 nights in Mar 2025

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Greg

Traveled with group
Nice size rooms and pet friendly. First room was right off the lobby and noisy. Staff moved me to a second room. Second room had a disconnected tv and smelled a bit but clean. Staff fixed the tv. Clean, well lit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Amy, Coeur d Alene

Business traveler
Disliked: Amenities, property conditions & facilities
I’m pretty sure this is a permanent residence for people. Noisy, people have dogs barking in their rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast and tge fact that there was a restaurant on site.
Stayed 3 nights in Jan 2025

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed two days. Had no water the first day. Finally got the water turned back on that night, but never had hot water at all, the rest of my stay there. The front desk was totally rude and denied me a discount on my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Paulyn Nizzia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and nice dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites Roanoke, VA

Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood suites

The candlewood suites was a nice hotel. The room was nice and the beds were so comfortable!!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are renovated and are great! The halls are waiting to be renovated
Stayed 1 night in Nov 2024

8/10 Good

Allena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Lawrence

2 nights from hell!

Foul smell in the room, later found out there was a long term renter with cats and must have soiled the carpets when we were leaving. So I think we should get a refund. The tv did not work earlier and they delayed our check in even though we were there at 3pm
Stayed 2 nights in Nov 2024

10/10 Excellent

Verna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice.
Stayed 1 night in Nov 2024

6/10 Okay

YOLANDE, Cleveland

Traveled with family
Liked: Staff & service, amenities
The staff here were very friendly which was helpful when we needed to switch rooms. The hotel is older and getting off the elevator on the second floor for our first room there was a terrible odor but the room smell was just too strong. Not sure if it was some type of cleaning chemical but smelled close to a strong pest spray. The front desk was able to help us switch to another room on a different floor and it was much better.
Stayed 1 night in Nov 2024

8/10 Good

Meagan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room had comfortable beds and the kitchen was well stocked for cooking simple meals.
Stayed 1 night in Oct 2024

10/10 Excellent

Clark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the full kitchen in the room!
Stayed 1 night in Oct 2024

10/10 Excellent

Patty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Takesha

Traveled with family
Liked: Room comfort

Ok Property

Stay was ok but property is in need of renovations. $10 breakfast PP should be included with stay or reduced to $5.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robinn

Traveled with family
Staff need to be professional
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Business traveler
Liked: Staff & service, property conditions & facilities
Quiet, safe, far from the main road. Accessible, near highways, 10 minutes to everything. Nice lobby with a bar downstairs. Decent setup for the price. No major issues-had to clean the floors and the remote to the TV never worked. I would stay again for any long term needs.
Stayed 5 nights in Jul 2024