The rooms have been updated, but the overall hotel site needs to be redone to make it better and more comfortable - new chairs and window coverings aren’t enough to fix this hotel. This is more like a 2.5 star hotel, not a 3 or 4 star. My door wasn’t airtight or soundproof, and I was woken up at 8 a.m. to the sounds of a leaf blower, which wasn’t a great start. During my stay I could hear every conversation held in the room above me (as well as their footsteps) and all of the conversations and car sounds outside my room. It’s also annoying that you have to request room service - this feels like another cheap cost-cutting move. The towels are threadbare, but the bed linens were nice and new. This is the best option if you need to stay in Ramona - but it’s not great, especially for the price. I was super annoyed to see that rooms were sold out on their website (we even called to ask and they said they were sold out), but plenty of rooms were available on Expedia (with a huge room cost markup). Feels like they are trying to gouge customers and cut corners however they can.
On a positive note, the staff is outstanding and very friendly.