The office staff was friendly and profesional. However the room was not clean. The sheets had stains on them, the floor was filthy (our feet were black from walking barefoot and had to wear our shoes the entire time. The bathtub wasn’t very clean either.
They were polite willing to accommodate, all my needs easily.
I felt safe and they assisted me to change my room to accomadant me they were friendly and caring.
Convenient location , nice welcoming and friendly service.
The property looked very old, based on bathroom maintenance. And the office where breakfast was to be offered was still closed at 7:30am.
Employees are very polite and profeccional Good location, close to everything
There were holes in the outside wall from people slamming open the door that were not repaired nicely. It looks like alot of deferred maintenance.
I liked the location but would have been better if it was gated, because there were people who were in the parking going in and out a lot who looked like were not part of the staff or hotel guests. At 3 am there were 4 guys sitting at the table set outside by hotel, in the balcony 5 feet from our door, talking super LOUD and smoking weed till I called front desk. Needs more monitoring!
Ramada by Wyndham Poway places you within 3 miles (5 km) of popular attractions like Old Poway Park and Carmel Mountain Ranch Golf Course. This 47-room hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
The 47 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests staying at Ramada by Wyndham Poway enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa hotel include a spa tub, a business center, and coffee/tea in a common area.
The office staff was friendly and profesional. However the room was not clean. The sheets had stains on them, the floor was filthy (our feet were black from walking barefoot and had to wear our shoes the entire time. The bathtub wasn’t very clean either.
They were polite willing to accommodate, all my needs easily.
I felt safe and they assisted me to change my room to accomadant me they were friendly and caring.
Convenient location , nice welcoming and friendly service.
The property looked very old, based on bathroom maintenance. And the office where breakfast was to be offered was still closed at 7:30am.
We apologize for any miscommunication on the availability of breakfast. Due to Covid-19 we are restricted from serving breakfast per the San Diego County Health Department.
Employees are very polite and profeccional Good location, close to everything
Hi, Thank you for providing feedback regarding your stay at the Ramada Poway. We are thrilled to hear that we are a “nice hotel”. We strive in providing excellent quality service and are so pleased that you took notice. As you mentioned, we are centrally located near several attractions and are so pleased you appreciate our staff & location. We look forward to your coming visit to serve you even better.
There were holes in the outside wall from people slamming open the door that were not repaired nicely. It looks like alot of deferred maintenance.
Thank you for your feedback.
Hi, Thank you for providing feedback regarding your stay at the Ramada Poway. We are delighted to hear we are a “nice” hotel. We work hard in providing our guests with a memorable experience and are thrilled to have accomplished said task. Specific areas of liking as well as concern could have helped us improve further. Thank you for the feedback.
I liked the location but would have been better if it was gated, because there were people who were in the parking going in and out a lot who looked like were not part of the staff or hotel guests. At 3 am there were 4 guys sitting at the table set outside by hotel, in the balcony 5 feet from our door, talking super LOUD and smoking weed till I called front desk. Needs more monitoring!
Hi Ruby, Thank you for taking the time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know your concerns are being addressed with our staff in hopes of improving our hotel. It was nice of you to let the FD know about disturbance to the guests. The hotel is such that people like to sit out & have a good time. Of course the time is to be taken into consideration. Thank you for pointing such matters & the staff will be informed to be more vigilant in the night.
Greetings Ed ~ We are delighted to here you enjoyed your stay. I will let our staff your positive comments. We look forward to seeing you next time!