This was a terrible experience at Sonesta ES Suites (2900 Regency Parkway). The room was not cleaned before check-in the fridge was dirty, carpet stained, and it felt unkempt overall.
We received no housekeeping during our 4 day stay. On day 3, I had to strip the bed and change the sheets myself because no one came, basically did housekeeping myself even though we requested service. When I asked, I was told it had to be scheduled in advance but no one told us that at check-in.
I paid to relax, not to clean the room myself. Extremely disappointed , do better, Sonesta.