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The Central Hotel Queenstown, A Naumi Chapter

4.5 star property
VIP Access

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Front of property
The Canopy Retreat Suite | Free minibar, desk, soundproofing, iron/ironing board
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
4 Sydney Street, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

Junior Suite | Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | Free minibar, desk, soundproofing, iron/ironing board

Oasis Rooms

10.0 out of 10
Exceptional
(14 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

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About the neighborhood

Queenstown

Located in Queenstown City Centre, The Central Hotel Queenstown, A Naumi Chapter is adjacent to Queenstown Gardens and within a 5-minute walk of other popular sights like Lake Wakatipu. This 15-room, 4.5-star lodge has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 2 min walk - 0.1 miles
  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 6 min walk - 0.4 miles
  • TSS Earnslaw Steamship - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬4 min walk
  • ‪Odd Saint - ‬5 min walk
  • ‪Cookie Time - ‬5 min walk
  • ‪Speight's Ale House - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

The Central Hotel Queenstown, A Naumi Chapter

Guests of The Central Hotel Queenstown, A Naumi Chapter enjoy a steam room, free WiFi in public areas, and coffee in a common area. Self parking is available for NZD 25 per day. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury lodge include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 43-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include free minibar items, espresso makers, and phones.
Recreational amenities at the lodge include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,002 reviews
$156 nightly
The price is $179
May 8 - May 9
Total with taxes and fees
Holiday Inn Express & Suites Queenstown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The lodge can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Central Ridge
Central Ridge Boutique
Central Ridge Boutique Hotel
Central Ridge Boutique Hotel Queenstown
Central Ridge Boutique Queenstown
Central Ridge Hotel
Ridge Central Hotel
Hotel Central Ridge Boutique
The Central
Central Ridge Boutique Hotel
The Central Private Hotel by Naumi Hotels Lodge
The Central Private Hotel by Naumi Hotels Queenstown
The Central Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is a free cancellation option available at The Central Hotel Queenstown, A Naumi Chapter?

The Central Hotel Queenstown, A Naumi Chapter offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Central Hotel Queenstown, A Naumi Chapter?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at The Central Hotel Queenstown, A Naumi Chapter on May 4, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Central Hotel Queenstown, A Naumi Chapter?

This lodge is situated in Queenstown City Centre, just steps from Queenstown Gardens and Queenstown Beach, and within a short walk of Lake Wakatipu. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is parking available on site at The Central Hotel Queenstown, A Naumi Chapter?

Yes, parking is offered for NZD 25 per day.

Are there luxury amenities available at The Central Hotel Queenstown, A Naumi Chapter?

Yes, some luxury features of this lodge include a steam room, a bar/lounge, and concierge services.

Does The Central Hotel Queenstown, A Naumi Chapter include a casino on the premises?

No, The Central Hotel Queenstown, A Naumi Chapter doesn't have a casino.

Is there an indoor pool at The Central Hotel Queenstown, A Naumi Chapter?

No, there is no indoor pool at this lodge.

What will couples enjoy most about a stay at The Central Hotel Queenstown, A Naumi Chapter?

Amenities that appeal to couples at this boutique lodge include a free stocked minibar, Netflix, and an espresso maker.

Does The Central Hotel Queenstown, A Naumi Chapter have a hot tub?

No, but guests can enjoy a steam room at this lodge.

Does The Central Hotel Queenstown, A Naumi Chapter have a restaurant that serves breakfast?

Yes, The Central Hotel Queenstown, A Naumi Chapter serves free continental breakfast each morning from its snack bar.

Does The Central Hotel Queenstown, A Naumi Chapter allow pets to stay free of charge?

No, pets aren't allowed at The Central Hotel Queenstown, A Naumi Chapter though service animals are welcome.

Does The Central Hotel Queenstown, A Naumi Chapter have connecting rooms available?

No, there aren't connecting guestrooms at this lodge.

What is the closest airport to The Central Hotel Queenstown, A Naumi Chapter?

The closest major airport to The Central Hotel Queenstown, A Naumi Chapter is Queenstown Intl. Airport (ZQN), which is 4.4 mi away (8 minutes by car).

Are there rooms with balconies that I can book at The Central Hotel Queenstown, A Naumi Chapter?

Yes, some guestrooms at The Central Hotel Queenstown, A Naumi Chapter offer a balcony and may feature mountain views.

The Central Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 464 reviews
Rating 8 - Good. 106 out of 464 reviews
Rating 6 - Okay. 25 out of 464 reviews
Rating 4 - Poor. 9 out of 464 reviews
Rating 2 - Terrible. 1 out of 464 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, very good accommodation, excellent breakfast and happy hour, short walk to the center of town. Highly recommended.
Stayed 4 nights in Dec 2025

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from beginning to end. Exceptional staff. So many nice touches, including a laundry andcomplimentary happy hour. Within easy walking distance of the lake and many, many restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jena

Stayed 5 nights in Nov 2025

8/10 Good

Hristo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely. The British fella at reception was ever so friendly and helpful. Very comfortable stay indeed.
Stayed 2 nights in Nov 2025

6/10 Okay

Helga

Liked: Staff & service
Ok, healthy walk through steep wooded slopes before you get to food. Down, down, down on way there; and up, up, up on way back to hotel. Must be good, in the end….
Stayed 3 nights in Nov 2025

10/10 Excellent

Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel right near centre of town , short walk to gardens, waterfront& dining. Rooms are spacious and cleaned daily. Great amenities provided such as in room snacks, happy hour with wine and nibbles, continental breakfast. Highly recommend
Stayed 7 nights in Oct 2025

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and area, the rooms were large and cozy and late check in was a breeze! We would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodney

Stayed 5 nights in Sep 2025

10/10 Excellent

Lyndsay

Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience to stay here. As we were getting in late, instructions were given ahead to ease stress. Very convenient to the town and everything around there
Stayed 5 nights in Sep 2025

10/10 Excellent

Christina M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Central Hotel looks after their guests by making everything easy. Happy hour was laid out, encouraging guests to say hello, a very nice touch. Everything in the room was inclusive to consume, without worrying about tabs. Parking was easy and there were laundry facilities too. A convenient location so that we were able to walk everywhere. Highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get down to the main part of town. Staff was friendly and helpful. Room was nice and clean and quiet. Free laundry service inside the hotel. Happy hour drinks and snacks plus breakfast if you wanted to eat there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kirrily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside with the room was the fan in the bathroom was very loud and wasn’t separate to the light switch (so once you switched the light on the fan went on as well).
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is SUCH a cool hotel. I would happily stay there again. The rooms are large. The staff is super nice - one person even stood in a parking spot for my husband across the street (there's free parking on the street) so that we didn't have to pay for parking. We did also receive a bottle of wine on checking in. I believe this was an Expedia benefit, but it was a lovely detail all the same. I cannot stress enough how cool these rooms are - every detail down to the cups is thought through and fits the unique style of the hotel. We will be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very peaceful. Love the decor and staff were lovely. You really get a luxurious experience with a sauna, candy bar, complimentary sodas and breakfast. Only small downside was the extremely limited parking. I was lucky to get a park within a 5 min walk away but I could imagine that may be difficult during busy periods.
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Aug 2025

10/10 Excellent

pattra

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room. Great happy hour with friendly staff and other guests
Stayed 5 nights in Aug 2025

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Room comfort
Narrow beds and terrible pillows. The poorest fibre pillows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mahan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very convenient location and lovely staff.
Stayed 4 nights in Aug 2025

2/10 Terrible

Van

Traveled with group
Disliked: Staff & service
Really poor customer service, my friend went into hospital unable to make the trip. No refund was requested from us just a remedy so we could use at a later date even at partial value. No solution possible. Super disappointing
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute pleasure of staying at Naumi and I can’t say enough good things about my experience. From the moment I arrived, I was greeted with genuine warmth and hospitality that continued throughout my entire stay. The staff were outstanding—friendly, attentive, and always willing to go the extra mile. Whether it was the front desk team, housekeeping, or the restaurant staff, everyone made me feel welcomed and cared for. The room was immaculate, beautifully designed, and extremely comfortable. Every detail was thoughtfully considered, and it truly felt like a home away from home. What really made the difference, though, was the people. The service felt personal and sincere, which is something you don’t always find, even in top-tier hotels.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

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