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Recent guest reviews

Hotel is convenient and close to town center. Free parking as well.

Booked this room for a client. The hotel staff were very friendly on arrival and answered all our questions. The room was clean and tidy. The location was perfect to explore Queenstown on foot.

The view from our room was spectacular. The rooms are clean. I just wish there was a cooling system and better TV options. Apart from that, lovely hotel and excellent staff!!

Hotel is fairly outdated, very apartment like with confusing layout. Room could have been vacuumed better but overall pretty clean, just kind of old. Location is EXCELLENT. Easy walk to town center but not right in the middle of all the noise. Rooms were big and comfortable. Staff was nice and helpful and the restaurant and bar have great hours. Free wifi and parking are a plus and not extra fee added to room service. Would stay again.

Away from the hustle and bustle, so nice and quiet. A 20 minute walk from town at most (uphill at end), but a beautiful morning walk downhill to town along the lake looking at the mountains. Many rooms have fantastic views. Free, ample parking in garage under building with elevator up to your floor. Beautiful lobby/restaurant/coffee bar when you enter the hotel. Lovely room with bathrobes. Friendliest hotel staff I encountered in all of NZ!

The room was very nice. Nothing fancy, but great view! It was a 5 minute walk from downtown and the staff was very nice and helpful! Great stay!

The Heartland was a great value. The room was clean and very comfortable. It was just a 10 minute walk into town. The staff was very helpful and friendly. I was able to leave my gear bag there while I went hiking for a week. The breakfasts were hearty and the dinners I had there were excellent.

27 Stanley Street Queenstown

Hotel highlights

  • Walking distance to Lake Wakatipu and Skyline Gondola
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Heartland Hotel Queenstown places you within a 15-minute stroll of popular sights such as Lake Wakatipu and Skyline Gondola. This 3-star hotel has 81 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the lobby lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 81 heated rooms provide safes, phones, and ironing boards. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Heartland Hotel Queenstown enjoy free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. This smoke-free hotel also has a TV in a common area.

Room options

Standard Triple Room

3 Twin Beds | Sleeps 3

Chalet Studio King View Room

1 King Bed | Sleeps 2

Chalet Quad Room

1 Queen Bed and 2 Twin Beds | Sleeps 4

Standard Studio King Room

1 King Bed | Sleeps 2

Guest reviews for Heartland Hotel Queenstown

Everyone (4) Other (3)
4
Everyone

Hotel is convenient and close to town center. Free parking as well.

By on Nov 14, 2018

Review comment responded on Dec 12, 2018

Good afternoon, Thank you for taking the time to do a 4 star rating for Heartland Hotel Queenstown online, We do appreciate the feedback and hope to see you again very soon.

4

for a client

Everyone

Booked this room for a client. The hotel staff were very friendly on arrival and answered all our questions. The room was clean and tidy. The location was perfect to explore Queenstown on foot.

By , from queenstown, NZ on Mar 12, 2018

Review comment responded on Mar 26, 2018

Dear GypsyNomad, It is with great pleasure to read comments like this from our guests which makes us feel proud and motivated to go extra mile and deliver customer service, I will be sharing this wonderful review with all my colleagues. We are glad you enjoyed our facilities and services. Kind Regards

4

nice hotel

Everyone

The view from our room was spectacular. The rooms are clean. I just wish there was a cooling system and better TV options. Apart from that, lovely hotel and excellent staff!!

By , from San Francisco on Jan 3, 2018

Review comment responded on Jan 10, 2018

Good afternoon, Thank you for rating Heartland Hotel Queenstown online, We do hope you stay with us again very soon, Kind regards, Ramon James - Hotel Manager

4

great location, decent price

Everyone

Hotel is fairly outdated, very apartment like with confusing layout. Room could have been vacuumed better but overall pretty clean, just kind of old. Location is EXCELLENT. Easy walk to town center but not right in the middle of all the noise. Rooms were big and comfortable. Staff was nice and helpful and the restaurant and bar have great hours. Free wifi and parking are a plus and not extra fee added to room service. Would stay again.

By , from USA on Feb 2, 2017

Review comment responded on Jun 6, 2017

Good afternoon, Thank you for your rating and online review for Heartland Hotel Queenstown, We are looking forward to seeing you again soon, Kind regards, Ramon James - Hotel Manager

5

best place to stay in queenstown

Other

Away from the hustle and bustle, so nice and quiet. A 20 minute walk from town at most (uphill at end), but a beautiful morning walk downhill to town along the lake looking at the mountains. Many rooms have fantastic views. Free, ample parking in garage under building with elevator up to your floor. Beautiful lobby/restaurant/coffee bar when you enter the hotel. Lovely room with bathrobes. Friendliest hotel staff I encountered in all of NZ!

By on Nov 30, 2014

5

very nice!

Other

The room was very nice. Nothing fancy, but great view! It was a 5 minute walk from downtown and the staff was very nice and helpful! Great stay!

By on Aug 29, 2014

3

great value

Other

The Heartland was a great value. The room was clean and very comfortable. It was just a 10 minute walk into town. The staff was very helpful and friendly. I was able to leave my gear bag there while I went hiking for a week. The breakfasts were hearty and the dinners I had there were excellent.

By on Jan 28, 2012

Heartland Hotel Queenstown

27 Stanley Street, Queenstown, 9197
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