Hôtel Must – Aéroport de Québec par JARO

3.5 star property
Hotel with free breakfast, steps from Carie Factory Amusement Center

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Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Reception
Lunch and dinner served
Rooftop terrace
Point of interest
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast included

Explore the area

View in a map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪5 min walk‬
  • Place, Laurier Quebec
    ‪7 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪5 min drive‬

Room options

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(46 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(141 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(12 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(16 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.0 out of 10
Very good
(13 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

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About the neighborhood

L'Ancienne-Lorette

Hôtel Must – Aéroport de Québec par JARO places you next to Carie Factory Amusement Center and a short stroll from other popular sights like Recreofun Amusement Centre. This 179-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Carie Factory Amusement Center - 2 min walk - 0.1 miles
  • Recreofun Amusement Centre - 5 min walk - 0.3 miles
  • Laval University - 7 min drive - 4.9 miles
  • Laurier Quebec - 7 min drive - 5.3 miles
  • Aquarium of Quebec - 7 min drive - 5.0 miles

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 5 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Québec Broue 2.0 - ‬2 min drive
  • ‪Tomas Tam - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Ashton - ‬11 min walk

About this property

Hôtel Must – Aéroport de Québec par JARO

Hotel with free breakfast, steps from Carie Factory Amusement Center
At Hôtel Must – Aéroport de Québec par JARO, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per night
  • Cribs/infant beds are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2026-01-31, 222760

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Frequently asked questions

Is a free cancellation option available at Hôtel Must – Aéroport de Québec par JARO?

Hôtel Must – Aéroport de Québec par JARO provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Hôtel Must – Aéroport de Québec par JARO?

This hotel is located in L'Ancienne-Lorette, just steps from Carie Factory Amusement Center. You'll also find Recreofun Amusement Centre and Club de Golf L'Albatros Ste Foy less than a mile away.

Is parking available on site at Hôtel Must – Aéroport de Québec par JARO?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Hôtel Must – Aéroport de Québec par JARO include a casino on the premises?

No, Hôtel Must – Aéroport de Québec par JARO doesn't have a casino.

Is there an indoor pool at Hôtel Must – Aéroport de Québec par JARO?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hôtel Must – Aéroport de Québec par JARO good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does Hôtel Must – Aéroport de Québec par JARO have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel Must – Aéroport de Québec par JARO feature a restaurant that includes a breakfast menu?

Yes, Hôtel Must – Aéroport de Québec par JARO serves free continental breakfast at Boston Pizza each morning.

Does Hôtel Must – Aéroport de Québec par JARO allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Must – Aéroport de Québec par JARO.

Does Hôtel Must – Aéroport de Québec par JARO have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hôtel Must – Aéroport de Québec par JARO?

The closest major airport to Hôtel Must – Aéroport de Québec par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 1.8 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Hôtel Must – Aéroport de Québec par JARO?

No, you won't find guestrooms with balconies at Hôtel Must – Aéroport de Québec par JARO.

Hôtel Must – Aéroport de Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 678 out of 1472 reviews
Rating 8 - Good. 461 out of 1472 reviews
Rating 6 - Okay. 200 out of 1472 reviews
Rating 4 - Poor. 75 out of 1472 reviews
Rating 2 - Terrible. 58 out of 1472 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In general a good experience. Pros: Clean, friendly staff, well placed in the city. Cons: Bed matress was too hard, pull out bed matress was way better strangely. Shower pressure was horrible, couldnt hardly rince properly. Pool was way too much crowded, water was overflowing and extremely loud inside. Breakfast cereal choice was limited to the most basic of choices (rice krispies, corn flakes...) for a kids friendly hotel, weird choice
Stayed 1 night in Aug 2025

10/10 Excellent

Hamel

Liked: Cleanliness, staff & service, property conditions & facilities

Great, but more pillow please :)

Great, but more than 1 pollow per person will be very great
Stayed 1 night in Aug 2025

8/10 Good

Justin

Stayed 3 nights in Aug 2025

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect but the elevators are terribly slow
Stayed 2 nights in Aug 2025

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The only reason we booked this hotel was for the pool and waterslide which we were unable to use . The hot tub was running but had to be of 6 years old and my son wasn’t old enough. There was only 4 pillows present for two queen size beds and 4 people. When asked for more they said they didn’t have any available. The elevators took at least 10 mins each use and felt very unsafe. There was way to many people and reception was unable to help us with anything . Would not recommend .
Stayed 1 night in Aug 2025

6/10 Okay

Georgia

Traveled with family
Disliked: Amenities
I was very disappointed with this property. Reception sent us on a wild goose chase to try to find our room. The hotel was very dated and not very clean. Nothing was convenient and I won’t be returning.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Oui
Stayed 5 nights in Jul 2025

6/10 Okay

Julie

Traveled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Jul 2025

6/10 Okay

alex

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Imelda

Stayed 2 nights in Aug 2025

4/10 Poor

Eddie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Extremely Poor Air Quality!

Not sure if it was cigarette smoke or mold but there was an awful smell and it stuck To everything we brought… had to throw certain things out because it was so noticeably disgusting. Hotel room was fine. Pool was overpacked, elevators don’t work and it takes so long to get anywhere, while waiting for an elevator for 5 mins staff with a large cart just blocked us and took the elevator with Absolutely no regard for us with bags and suitcases and a toddler.
Stayed 1 night in Jul 2025

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sebastien

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

SYED

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great experience.
Stayed 1 night in Jul 2025

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One elevator was down and we had to wait at least 15 min to take the elevator each time. We can see we’re getting frustrated The magnetic card was not working at the pool, we waited 15 min to realized that a worker was standing beside us not doing anything, not even realizing we were waiting.
Stayed 2 nights in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Janik

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Les ascenseurs sont tellement lent de plus un n’était pas fonctionnel et monter au 4e étage ou descendre du 4e par les escaliers est comme un labyrinthe. Pour aller à la piscine, tu ne peux pas utiliser les escaliers. Un peu bizarre quand tu y penses. Nous étions toujours plusieurs à attendre. Nous avons aimé mais nous considérons une autre place la prochaine fois.
Stayed 2 nights in Jul 2025

6/10 Okay

Nitram

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We could heard lots of noise from the hallway and room above between 22h and midnight. Elevator for pool took a good 10 minutes each time to get it. Breakfast was amazing, mattress in the room were confy. Whoever sleeps beside would get freez cold.
Stayed 2 nights in Jul 2025

8/10 Good

Kiesha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and loved it. The hotel was very clean. Our kids loved the pool and the splash pad. Is adults were disappointed that the hot tub wasn't a regular hot tub temperature and very weak jetts, more like a warm bath. It was also very inconvenient that we had to pick a specific time for the breakfast, meaning we had to set alarms while on vacation. The underground parking was very convenient, the elevators were extremely slow but we didn't mind waiting. The beds weren't very comfortable but the room was spotless and lots of space. The location was great. It was close to everything we wanted to do while on vacation. We will be back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Martha Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at Hotel Must
Stayed 2 nights in Jul 2025

4/10 Poor

Amélie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Sale

Hôtel très sale. Toutes les bouches d’aérations sont pleines de poussière. Les tapis complètements souillés. Des traces sur les murs/vitres de la salle de bain. Des cheveux dans la douche. À la piscine, on voit des moisissures. En somme : plus jamais.
Stayed 1 night in Jul 2025