Holiday Inn Puebla Finsa by IHG

4.0 star property
Hotel in Puebla with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Puebla Finsa by IHG

Indoor pool
1 bedroom, in-room safe, desk, blackout drapes
Exterior
Property amenity
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110
  • FINSA
    ‪5 min walk‬
  • Finsa Industrial Park
    ‪3 min drive‬
  • Galerías Serdán
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

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Room options

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Volcano View)

8.8 out of 10
Excellent
(6 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Within a short walk of Parque del Paseo de Los Gigantes, Holiday Inn Puebla Finsa by IHG is within 2 miles (3 km) of FINSA. This 4-star hotel has 131 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • FINSA - 5 min walk - 0.3 miles
  • Finsa Industrial Park - 3 min drive - 1.9 miles
  • Galerías Serdán - 4 min drive - 2.6 miles
  • Angelopolis Commercial Center - 10 min drive - 6.1 miles
  • Zócalo de Puebla - 11 min drive - 6.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Toks - ‬13 min walk
  • ‪Pozoleria - ‬16 min walk
  • ‪Pollo Feliz - ‬14 min walk
  • ‪Marriot Real Puebla - ‬12 min walk

About this property

Holiday Inn Puebla Finsa by IHG

Hotel in Puebla with a full-service spa and a fitness center
Guests of Holiday Inn Puebla Finsa by IHG enjoy a full-service spa, an indoor pool, and a gym. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Washing machines, coffee makers, and safes are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Holiday Inn Finsa Spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Meninas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 416.50 per day
  • Cribs/infant beds are available for MXN 416.50 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Frequently asked questions

Are free cancellation options available at Holiday Inn Puebla Finsa by IHG?

Holiday Inn Puebla Finsa by IHG provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Puebla Finsa by IHG?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Puebla Finsa by IHG on Jul 21, 2025 start from $49.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Puebla Finsa by IHG?

This hotel is located in Puebla within a short 11-minute walk of Parque del Paseo de Los Gigantes. You'll also find Galerías Serdán and Finsa Industrial Park within a short drive.

Is parking available on site at Holiday Inn Puebla Finsa by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Holiday Inn Puebla Finsa by IHG?

Holiday Inn Finsa Spa is the hotel's spa and services include couples treatments and massages.

Does Holiday Inn Puebla Finsa by IHG feature a casino at the property?

No, Holiday Inn Puebla Finsa by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Puebla Finsa by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Puebla Finsa by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Puebla Finsa by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Puebla Finsa by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Puebla Finsa by IHG serves buffet breakfast for a surcharge each morning at Las Meninas.

Will Holiday Inn Puebla Finsa by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Puebla Finsa by IHG for a fee of MXN 714 per accommodation, per stay. A deposit of MXN 3000 per stay is collected.

Does Holiday Inn Puebla Finsa by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Puebla Finsa by IHG?

The closest major airport to Holiday Inn Puebla Finsa by IHG is Puebla Intl. Airport (PBC), which is 16.6 mi away (25 minutes by car).

Are there rooms with balconies at Holiday Inn Puebla Finsa by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Puebla Finsa by IHG.

Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 490 out of 689 reviews
Rating 8 - Good. 142 out of 689 reviews
Rating 6 - Okay. 31 out of 689 reviews
Rating 4 - Poor. 12 out of 689 reviews
Rating 2 - Terrible. 14 out of 689 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khristinia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kenia

Liked: Cleanliness, staff & service
In general it’s a good hotel. The staff is gentle. Negative points: the pool water is cold as well as the “hot tube”. We chose the hotel for the hot tube but couldn’t ever use it. When we tried to use the sauna it was cold s well. We mentioned these problems a few times to the staff without success. Finally, the price of the breakfast is not the one advertised on Expedia. Instead of 200 MX per person, we payed up to 280 MX depending on the day. Regular price was 230 MX. Again, complaining to the hotel did not help.
Stayed 8 nights in Dec 2024

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

ernestina

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
It was outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

8/10 Good

Kimberly

Stayed 3 nights in Jun 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great… except: I chose this property even though it was much farther than other hotels to the place we had to be everyday. I did so because it was listed as having a jacuzzi hot tub. This was important to me because my son was playing in a tournament and needed to be able to soothe and rest his tired muscles in the hot water each night. As it turns out, the hotel doesn’t really have a hot tub. It is just a small pool that is the same temperature as the big pool. While it’s not cold, it definitely isn’t hot. I feel very misled by the amenities list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked swimming.
Stayed 1 night in May 2024

6/10 Okay

Hoi Kei

Stayed 3 nights in Feb 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Wasim

Traveled with partner
Liked: Amenities
Wonderful hotel and staff. it is difficult to get there Heavy and noisy traffic around .
Stayed 3 nights in Nov 2023

10/10 Excellent

Echo

Stayed 3 nights in Oct 2023

8/10 Good

Jose, Mexico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

COLD place with no heating

No heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in an amazing spot since it avoids most of the traffic of the city while also enabling quick connections to the inside part of town. Staff, facilities and amenities are definitely top rated.
Stayed 1 night in Jun 2023

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

G

Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2023