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Hampton Inn & Suites by Hilton Puebla

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Puebla

An outdoor seating area with tables and chairs, large windows, and potted plants.
A modern conference room with a long table, teal upholstered chairs, and pendant lighting.
A modern hotel lobby with a sofa, armchairs, a coffee table, and a potted plant.
A modern bar area with a counter, bar stools, and shelves stocked with bottles.
A reception area with a wooden reception desk, a large blue and white vase, and a sign that reads "bienvenido a Hampton welcome".

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830
  • Place, Anahuac University
    ‪12 min walk‬
  • Place, Campus Puebla - Universidad del Valle de México
    ‪2 min drive‬
  • Place, La Vista Country Club
    ‪2 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 Queen Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, City View

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Suite, 1 Queen Bed, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Mountain View

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Suite, 1 Queen Bed, Mountain View

  • Mountain view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand with a phone, and framed pictures on the wall.

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave

A hotel room with a large bed, a sofa, a desk, and a TV.

Suite, 1 Queen Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Queen Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room with Two Double Beds-Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

1 Queen Microwv/Fridge/Wet Bar Suite Ns

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

San Andrés Cholula

Located in Tlaxcalancingo, Hampton Inn & Suites by Hilton Puebla is within a few miles (5 km) of popular sights such as University of the Americas Puebla and Metropolitan Auditorium. This 3-star hotel welcomes guests with 120 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Anahuac University - 12 min walk - 0.7 miles
  • Campus Puebla - Universidad del Valle de México - 2 min drive - 1.9 miles
  • La Vista Country Club - 2 min drive - 1.4 miles
  • Great Pyramid of Cholula - 12 min drive - 6.5 miles
  • Zócalo de Puebla - 29 min drive - 6.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Pasteko - ‬15 min walk
  • ‪Ápice - ‬9 min walk
  • ‪Cemitas Las Poblanitas - ‬13 min walk
  • ‪Strudel - ‬12 min walk

About this property

Hampton Inn & Suites by Hilton Puebla

Hampton Inn & Suites by Hilton Puebla features a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a terrace.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 6 and September 30.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 55 per stay
  • 1 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 55 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites by Hilton Puebla?

Hampton Inn & Suites by Hilton Puebla provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites by Hilton Puebla?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Puebla on Aug 2, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hampton Inn & Suites by Hilton Puebla?

This hotel is situated in Tlaxcalancingo, close to Great Pyramid of Cholula and Zócalo de Puebla. You'll also find University Cultural Center of BUAP and Triangulo Las Animas Shopping Center within a short drive.

Is there parking available at Hampton Inn & Suites by Hilton Puebla?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hampton Inn & Suites by Hilton Puebla include a casino at the property?

No, Hampton Inn & Suites by Hilton Puebla doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Puebla?

No, there is no indoor pool at this hotel.

Is Hampton Inn & Suites by Hilton Puebla a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and a heated floor.

Does Hampton Inn & Suites by Hilton Puebla have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites by Hilton Puebla have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites by Hilton Puebla serves free self-serve breakfast each morning from its snack bar.

Will Hampton Inn & Suites by Hilton Puebla allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hampton Inn & Suites by Hilton Puebla for a fee of USD 50 per pet, per stay. The property also provides food and water bowls. A deposit of USD 55 per stay is collected.

Does Hampton Inn & Suites by Hilton Puebla have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hampton Inn & Suites by Hilton Puebla?

The closest major airport to Hampton Inn & Suites by Hilton Puebla is Puebla Intl. Airport (PBC), which is 21.6 mi away (34 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites by Hilton Puebla?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city and mountain views.

Hampton Inn & Suites by Hilton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 518 out of 663 reviews
Rating 8 - Good. 106 out of 663 reviews
Rating 6 - Okay. 15 out of 663 reviews
Rating 4 - Poor. 10 out of 663 reviews
Rating 2 - Terrible. 14 out of 663 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about our stay. We stayed one night for a wedding and had everything we needed from check-in to check-out. I recommend this hotel and would consider staying here again!
We ordered food from the restaurant of the hotel and it was pretty good to hold us off till the wedding.
Afternoon view outside of our room, beautiful!
Complimentary breakfast which was delicious!
Photo of our room, enough for the two of us.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean and in great condition, Angelópolis very close too.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great place to stay. Will definitely stay here again
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Staff was super friendly and helpful! The hotel was very clean -welcoming. Jair at the bar was very friendly and great as a host.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ana

Goog hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff is friendly.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was smooth
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia Lissa Suarez Montes de

Liked: Property conditions & facilities
I love staying at this hotel! Staff is so humble and polite. Food was delish! Room was clean and well maintained. Recommended!!!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Martin David Márquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Arjunakani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Uriel

Disliked: Cleanliness, amenities, property conditions & facilities
Mala
Stayed 1 night in May 2025
Verified

2/10 Terrible

vanna

Liked: Cleanliness, amenities
The room we couldn't sleep well, there were a bunch of students that been drunk in the night and making noises knocking doors etc
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, amenities
Disliked: Staff & service
.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ernesto Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Uriel

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

MARÍA GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno delicioso
Stayed 1 night in Apr 2026