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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools
VIP Access

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Photo gallery for El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

14 outdoor pools
Bicycling
Beach bar
Exterior
Beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪15 min drive‬
  • Place, Maroma Beach
    ‪22 min drive‬
  • Place, Puerto Morelos Town Square
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for CASITA SUITE

CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

CASITA SUITE

8.4 out of 10
Very good
(5 reviews)
  • 708 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 708 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)
  • 667 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)
  • 836 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 836 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRESIDENTIAL CASITA SUITE

  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located 3 mi (4.8 km) from Playa Paraiso Golf Course, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is within a 10-minute drive of other popular attractions like Dr. Alfredo Barrera Marin Botanical Garden. This 203-room, 5-star hotel has 14 outdoor pools along with indoor private hot tubs and a private beach.

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 14 min drive - 3.5 miles
  • Playa Paraiso Golf Course - 15 min drive - 3.8 miles
  • Paradise Beach - 17 min drive - 4.6 miles
  • Maroma Beach - 22 min drive - 6.8 miles
  • Puerto Morelos Town Square - 26 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Sports & Music Bar - ‬11 min drive

About this property

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Adults-only beachfront hotel with 14 outdoor pools
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only features a private beach, a full-service spa, and 14 outdoor pools. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this adults-only hotel include a gym, free WiFi in public areas, and a terrace.
30-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and slippers. Indoor private hot tubs, free minibar items, and safes are other standard amenities. Change of bedsheets is available on request.
A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only
  • Pool
  • All inclusive
  • Free airport shuttle
  • Parking included
8.8 out of 10, Excellent, 526 reviews
$251 nightly
The price is $307
Dec 3 - Dec 4
Total with taxes and fees
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 02451323

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Can I book all-inclusive options at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only on Nov 18, 2025 start from $503.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

This hotel is located in Playa del Carmen, close to Maroma Beach, Cirque du Soleil Boutique at Vidanta Riviera Maya, and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Paradise Beach within a short drive.

Is there parking available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a casino at the property?

No, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only doesn't have a casino.

Will I find an indoor pool at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 14 outdoor pools.

What amenities will couples enjoy at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

This adults-only hotel offers many amenities for couples such as a private beach and 2 beach bars with some guestrooms featuring private pools.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a hot tub?

Yes, all guestrooms at this hotel have private indoor spa tubs.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a restaurant with a breakfast menu?

No, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only doesn't have a restaurant that serves breakfast.

Will El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only.

Are there connecting rooms at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

The closest major airport to El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 20.2 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.3 mi away.

Are there rooms with balconies that I can book at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

No, there aren't any guestrooms with balconies at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only.

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 126 reviews
Rating 8 - Good. 29 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ebony

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness
I absolutely loved my stay at casitas. The property is huge and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leticia was such a great host! And everyone was so friendly. We loved our stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie Anny Silva

Traveled with partner
Liked: Amenities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel, service and quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Ann

Liked: Staff & service, amenities, property conditions & facilities
I loved their professional yet welcoming appearance and demeanor. My driver Jesus Cruz was great and made sure I arrived at the El Dorado Resort in a safe and timely manner. Check in was a breeze, I loved the quality and amount of activities available to me at no extra cost and ease of scheduling. I could choose to slow down and relax or be busy and explore, best of both worlds! Food and drinks are top notch, and the variety of food available is unbelievable. I wish I could have tried something from every place! Traveling solo, I felt extremely safe the entire time on the property and when out on activities. My casita was beautiful. I had a swim up third from the beach. I booked a massage and water experience with the spa right near my casita. I highly recommend El Dorado Resort and Lomas Hospitality for more inclusive travel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the options available. This is easily one of the TOP 5 resorts on Mexico 🇲🇽
Stayed 1 night in Jul 2025

8/10 Good

Kaley

Traveled with group
Liked: Cleanliness, amenities
Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.
Stayed 5 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort
Stayed 7 nights in Jun 2025

4/10 Poor

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 6 nights in Jun 2025

6/10 Okay

Brandy

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We have been coming to this resort since 2012. Historically, it has been the resort to which we compare all other resorts. This time, however, our experience was not up to usual standards. We stayed in casitas (2702), and the main issue was that when we tried to fill the tub with water, it flowed out around the faucet. Maintenance said it was a leak in the wall, and they would have to break open the wall to fix it. Our stay this time was short, so we didn't want them to "repair" the faucet while we were there, but I am not sure we will be returning to Casitas on our next trip. The experience this time was not in proportion to the price for 4 days and 3 nights ($1800). Also, the air conditioner did not keep the room cool enough to sleep comfortably without sticking to the sheets. Finally, the rubber weather stripping around the glass door leading to the patio was falling off (probably why the room wouldn't cool). Our snacks were refilled on day 2, but not on day 3. We knew from previous visits that the beach was not the best, but this time, the beach was awful! It was covered in sargasso, and the smell was so strong in front of Casitas 26-28 that sitting on the palapas was unpleasant. In addition to the smell, the tiny bugs that live in seaweed were biting. The only beach area that could be used was in front of the presidential suites and the burger restaurant in El Royal. Food was not as good as it used to be. Four of 6 people in party got food poisoning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alyssa Shay

Stayed 7 nights in May 2025

10/10 Excellent

Mari, Tulsa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Hui Yon

Traveled with family
Liked: Cleanliness
Good if there is no seewwed
Stayed 4 nights in May 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, never a dull moment.
Stayed 4 nights in May 2025

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!
Stayed 5 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly
Stayed 4 nights in May 2025

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and beautiful property
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Amenities, property conditions & facilities
If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world
Stayed 5 nights in Apr 2025

2/10 Terrible

Ross A.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here . There are so many beautiful alternatives. El dorado is a cynical money grab - the nastiest most uncaring staff ever. The view may be 5 star. The stay itself is 1 star . All they care about is collecting your money and treating you with rudeness , no compassion- no interest in your joy. They are ice cold. This is the most cynical money grab - false advertising. I’ve traveled all over the world. This is the single worst most unpleasant experience I have ever had. They don’t maintain the property. They are passionless. As one Canadian person said to me “my wife and I are not rich- we saved for 4 years to come here - we want to leave early - I’d pay more to get just one smile let alone help or recommendations. When I said “I’d love to know your favorite activities “ the response “look at the app. Pick something . We will see if reservations are available.” I hope the corporate owners are paying attention: it’s serious. Every person I met said they would NEVER RETURN. Two days in “paradise” and I left angry, disrespected, stressed , and deeply upset. Stay away. This place needs a company retreat and reflection on why they are in the business the are . You’ll be treated better waiting on hold with with AT&T for customer service, than to dare to ask for some pleasant interaction, let alone assistance. Everything about this place is shameful.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some technical glitches with the app to order breakfast as well as the roomservice menue channel having to be reprogramed for pur room. The concierge forgot to get out luggage to the front after checkout. I was glad i checked so that someone could get them before our departure ride left.
Stayed 5 nights in Mar 2025

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