The beds were awful, limited towels, never had our room cleaned over a period of 4 days, the hot tub jets didn't work and the hot tub was disgusting, the pool was freezing, the vending machines were out of stock and what wasn't out of stock was the wrong item when you pressed a button, we asked for towels multiple times and only received them after bringing our dirty towels down to the front desk from the 6th floor, they would lock the front door at night and switch which doors were open in the back so if you were out past 10 pm, you had to check every door before finally getting in, we ran out of trash bags, the water in the shower was FREEZING for 30 minutes before it would start to warm up, we had a horrible stay to say the least. The only good thing about our stay was the fact that it had a small patio.