Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Lobby
Interior
Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, City View

7.6 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center
Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a vending machine.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Feb 10, 2026 start from $76.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 7-minute walk of Mortgage Matchup Center and also 12 minutes on foot from Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Is parking available on site at Hotel San Carlos - Downtown Convention Center?

No, there isn't parking at this hotel.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel San Carlos - Downtown Convention Center?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, this hotel doesn't have a spa tub.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies that I can book at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1019 reviews
Rating 8 - Good. 249 out of 1019 reviews
Rating 6 - Okay. 163 out of 1019 reviews
Rating 4 - Poor. 112 out of 1019 reviews
Rating 2 - Terrible. 88 out of 1019 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Meow
Stayed 2 nights in Dec 2025

10/10 Excellent

Blake

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Asked for early check in, staff was very accommodating and rooms were extremely clean!
Stayed 1 night in Dec 2025

4/10 Poor

Gustav

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Parking was HORRIBLE, you have to park 1.5 blocks away at $18 a day, not handicap accessible, there was a step to get in to the bathroom, there was no space between the bed and the door to maneuver a walker, people were wandering the halls during the night, apparently doing a ghost tour? It's downtown Phoenix, so enjoy the Hobos and open drug use. We checked out after 1 night of our planned 3.
Stayed 3 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

2/10 Terrible

THOMAS

Business traveler
Yes this was a terrible room. An extension run along the baseboard was the power to the ancient tv. There are no plugs to charge devices. Except in the dated bathroom that only worked with the light on. There are no sprinklers and with the electrical violations I felt extremely unsafe. There is much more to say but I will warn you to pay a little more and be safe.
Bathroom has a 10” step up. Oldest plumbing I’ve ever seen and I’m 76 years old.
Tv cabinet and tv is   Ancient piece of furniture hooked up to an extension cord wired into the ceiling.
30 year old phone.
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Business traveler
Liked: Cleanliness, staff & service
Hard pillows, great location
Stayed 1 night in Nov 2025

4/10 Poor

Wilfred

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff, no parking, no control over A/C, poor WiFi
Stayed 1 night in Nov 2025

2/10 Terrible

Lucia

Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Stayed 1 night in Nov 2025

6/10 Okay

Mario, Phoenix

It’s old
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Syed-Mohammed

Stayed 2 nights in Oct 2025

2/10 Terrible

Horacio

Disliked: Cleanliness, amenities, property conditions & facilities
Was not able to stay at the hotel
Stayed 1 night in Nov 2025

6/10 Okay

David Andrew

Business traveler
Liked: Cleanliness
Room was fine but hotel is dated, and the WiFi in the room was shocking
Stayed 3 nights in Oct 2025

4/10 Poor

RIchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should detail its considered haunted
Stayed 5 nights in Oct 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love plugs by the bed We love this historic hotel and its location whenever we visit Phx but need a fridge in room and plugs by bed to update travel experience!
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, amenities
Poorly taken care of. Smells of cigarettes everywhere. Beds are hard, worse than a decent motel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dimo

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. Old but very well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Dhvani Tushar

Liked: Cleanliness, staff & service, amenities
Historic hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ericka

Stayed 1 night in Oct 2025

8/10 Good

Vishnavi

Business traveler
Liked: Amenities, property conditions & facilities
I wish the rooms had thermostats, my room was really cold. Also I know it’s a historic hotel but I feel like it would still be nice if the hotel was stocked with some essentials like toothbrushes/toothpaste in case guests forgot this
Stayed 2 nights in Oct 2025

4/10 Poor

Salim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower drain was clogged Lobby smells bad
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was cool for a single night stay
Stayed 1 night in Oct 2025

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025