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Hotel San Carlos - Downtown Convention Center

Property class: 3

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Photo gallery for Hotel San Carlos - Downtown Convention Center

A spacious lobby with a grand chandelier, a reception desk, and a large potted plant.
A hotel room with two beds, a wardrobe, a ceiling fan, and a window with curtains.
A hotel with a central entrance, multiple balconies, and flags.
A spacious lobby with a grand chandelier, a red carpet, and a large ornate vase.
A grand lobby with a large ornate mirror, a decorative vase, and a chandelier.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Queen Room with City View

A hotel room with a bed, a desk, two chairs, a small table, and curtains.

Queen Room with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a ceiling fan, a large red wardrobe, and a window with curtains.

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room

A hotel room with a large bed, two bedside tables, a chair, a ceiling fan, and a large mirror.

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a wardrobe, a ceiling fan, and a window with curtains.

Room, 2 Double Beds, City View

7.4 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a ceiling fan, a desk, a chair, and a mirror.

Room, 1 Queen Bed

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

A hotel room with a large bed, a ceiling fan, a desk with a lamp, and a chair.

Room, 1 Queen Bed, City View

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wren & Wolf - ‬4 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this historic hotel include a 24-hour business center, a terrace, and an ATM.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Oct 5, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 7-minute walk of Mortgage Matchup Center and also 12 minutes on foot from Chase Field. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 492 out of 1192 reviews
Rating 8 - Good. 277 out of 1192 reviews
Rating 6 - Okay. 199 out of 1192 reviews
Rating 4 - Poor. 124 out of 1192 reviews
Rating 2 - Terrible. 100 out of 1192 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a little get away!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very cute hotel with a great atmosphere
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff and clean premises
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming historic property with friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

historical hotel that all the quirks were charming great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was located in central phoenix which was great for our travel plans located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and courteous
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,nice staff,clean and safe..I highly recommend 🙂
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very clean. Staff very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed here 4 nights. The staff was wonderful, very friendly and informative. The hotel is an old hotel, but still very nice. We enjoyed the sundeck very much.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and staff was wonderful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. It is a historic property and is well kept. Great location, lots of close by places to eat.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool and old hotel, they should open the pool though.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a very antiquated hotel. Its OK if you are just looking for a bed to crash into at a low price, clean and utilitarian. The ceiling fan was a life saver (I'm from the north and like a room on the cooler side but their is not temperature control in the room.) Indoor plumbing was probably a novelty when the bathroom was installed and does not look like it has been updated since. It was also about 20 degree hotter than the room like 105 degrees.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great clean place!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Super nice staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Interesting historical property.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
oldest building in the middle downtown and easy access to anything there.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Parking was available and convenient.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Could use some updates (such as a thermostat in the room) but the staff was great!!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not boring standard big brand . Kind staff great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historic hotel in downtown Phoenix which is rumored to be haunted. Nice toiletries in the bathroom too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean. The staff is excellent, not many amenities, but lots of charm. It’s also close to pubs and restaurants. We really enjoyed our stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quaint
Stayed 1 night in Mar 2026