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Sheraton Philadelphia University City Hotel

3.5 star property
Hotel with a restaurant, 3-minute walk to Drexel University

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Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Reception
Lounge
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Philadelphia

Located in University City, Sheraton Philadelphia University City Hotel is within a 5-minute walk of Drexel University and within 15 minutes of other popular attractions like Children's Hospital of Philadelphia. This 332-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • University of Pennsylvania - 1 min walk - 0.0 miles
  • Drexel University - 2 min walk - 0.1 miles
  • Franklin Field - 6 min walk - 0.4 miles
  • Hospital of the University of Pennsylvania - 9 min walk - 0.5 miles
  • Children's Hospital of Philadelphia - 11 min walk - 0.6 miles

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪New Deck Tavern - ‬3 min walk
  • ‪Louie Louie - ‬3 min walk

About this property

Sheraton Philadelphia University City Hotel

Hotel with a restaurant, 3-minute walk to Drexel University
Guests of Sheraton Philadelphia University City Hotel enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 40.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • 1 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 808699

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Frequently asked questions

Is free cancellation available at Sheraton Philadelphia University City Hotel?

Sheraton Philadelphia University City Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Sheraton Philadelphia University City Hotel?

This hotel is situated in University City within a 10-minute walk of Franklin Field and The Palestra. You'll also find Rittenhouse Square and Philadelphia Museum of Art within a short drive.

Is there parking available at Sheraton Philadelphia University City Hotel?

Yes, covered parking is offered for USD 40.00 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Does Sheraton Philadelphia University City Hotel feature a casino at the property?

No, Sheraton Philadelphia University City Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Philadelphia University City Hotel?

No, there is no indoor pool at this hotel.

Is Sheraton Philadelphia University City Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as a bar.

Does Sheraton Philadelphia University City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Philadelphia University City Hotel have a restaurant that serves breakfast?

Yes, Sheraton Philadelphia University City Hotel serves breakfast for a surcharge at Sang Kee Noodle House.

Will Sheraton Philadelphia University City Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Philadelphia University City Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Sheraton Philadelphia University City Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Philadelphia University City Hotel?

The closest major airport to Sheraton Philadelphia University City Hotel is Philadelphia Intl. Airport (PHL), which is 9.5 mi away (14 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 16 mi away (22-minute drive).

Are there rooms with balconies at Sheraton Philadelphia University City Hotel?

No, at Sheraton Philadelphia University City Hotel, there aren't any guestrooms that list a balcony.

Does Sheraton Philadelphia University City Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Philadelphia University City Hotel.

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Azadeh

Stayed 1 night in Sep 2025

10/10 Excellent

Ofere

Stayed 1 night in Sep 2025

8/10 Good

Christine, McLean

Liked: Staff & service

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been more disappointed with the rooms. I had two rooms reserved both had stains all over the walls giving an overall dirty appearance. My room had part of the ceiling hanging down. The Tv is so small looked like an iPhone hanging on the wall. Hotel is under construction which I was informed after booking. Some noise and mess could and would have been expected. Constant jack hammering producing over 90 dbs of noise is not safe or acceptable.i was receiving loud noise warnings from my Apple Watch. I asked to switch rooms and was asked to wait 3 hours to see what became available. I book 100’s of rooms every year for myself and my employees, we will never step on a Sheraton property again. By far be the worst hotel experience I have had in a long time.
Stayed 2 nights in Sep 2025

4/10 Poor

Chantal

Stayed 2 nights in Aug 2025

8/10 Good

HAIHUA

Stayed 1 night in Aug 2025

4/10 Poor

Xinlan, Louisville

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked club level room, but no snack or water other than breakfast time!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay at this hotel its under construction. Nose all day and night! and the staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it’s under construction and the nose is all day and night. The staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
The hotel has construction going on and the nose is all night and day. Warning do stay at this hotel and the staff are nasty
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant, no morning coffee, no cold water when I went to get in the shower, but staff remedied this issue quickly. Key card never worked for the parking garage. Staff was gracious, major construction going on in the building. Room smelled very musty.
Stayed 1 night in Aug 2025

4/10 Poor

jeffrey

Disliked: Staff & service, property conditions & facilities
RUNDOWN DIRTY
Stayed 1 night in Aug 2025

2/10 Terrible

haibin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a one night stay at the hotel they put us on the eighth floor when they had construction going on on the seventh floor. Evidently doing a total remodeling We were woken at 7 AM by scratching noises and then at nine the jackhammer went off.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They are doing a refurbishment while keeping the hotel open. This means LOUD drill during the day and ALSO loud noise at night.
Stayed 1 night in Aug 2025

2/10 Terrible

Rovie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

dan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at late night and fire alarm went off in the middle of the night for every single night we stayed.
Stayed 2 nights in Jul 2025

4/10 Poor

craig

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ugh
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Despite the ongoing construction we had a great stay at the Sheraton. The staff were friendly and helpful, and the location of the hotel was perfect for our college tours.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Jul 2025

6/10 Okay

Xin

Stayed 1 night in Jul 2025

8/10 Good

alberto, weston

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was being renovated; it needs it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Great location for a fun weekend
Stayed 1 night in Jul 2025

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