1) The breakfast was below average. Poor variety and little quantity (the fruit salad was finished in 45 minutes and there was never a refill). Also, the lettuce was old, the chicken was hard, etc. 2) The hallways were full of dirt. It seems they don't vacuum very often 3) I was in a room with a king bed and a sofa bed. In the sofa bed area, the air conditioning vents were just for show, and no air was coming out 4) because of that, I needed to put the air conditioning freezing in the king area, and keeping the door open. So one area was freezing and the other not too hot. 5) The sofa bed was the most painful "bed" I have been in my life. Springs that were almost popping out, other parts of the bed sagging. I had to sleep in a corner and avoid moving all night.6) There is no cold water in the shower 7) I almost didn't use the kitchen, but there was a 3-inch hole in the drain directly into the food disposal with no protection and the knives were so dull they couldn't peel an apple. 8) My room had a couple of doors connecting to the room next to this one (in order to be able to accommodate a bigger family), so because of that, my room was not quiet because of my neighbors