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Megapolis Hotel Panamá

5.0 star property

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Photo gallery for Megapolis Hotel Panamá

View from property
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Pool
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ave. Balboa al lado de Multicentro, 63, Panama City, Panamá Province
  • Place, Avenida Balboa
    ‪1 min walk‬
  • Place, Multicentro Panama
    ‪1 min walk‬
  • Place, Cinta Costera
    ‪6 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Studio Suite, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Studio Suite, Ocean View

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Rock Platinum Suite One Bedroom

Rock Platinum Suite One Bedroom | Living room | 42-inch LCD TV with cable channels, TV, pay movies

Rock Platinum Suite One Bedroom

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Rock Platinum Suite Two Bedroom

Rock Platinum Suite Two Bedroom | View from room

Rock Platinum Suite Two Bedroom

  • Ocean view
  • 721 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

View from room

Deluxe Room, Ocean View

  • Ocean view
  • 522 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Panama City

Located in San Francisco, Megapolis Hotel Panamá is next to popular attractions like Multicentro Panama and Avenida Balboa. This 1463-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants. It's connected to the convention center in central Panama City and also close to Multiplaza Pacific Mall and Via Espana.

What's nearby

  • Avenida Balboa - 1 min walk - 0.1 miles
  • Multicentro Panama - 1 min walk - 0.1 miles
  • Cinta Costera - 6 min walk - 0.4 miles
  • Megapolis Convention Center - 9 min walk - 0.5 miles
  • Multiplaza Pacific Mall - 19 min walk - 1.0 mile

Getting around

  • Iglesia del Carmen Station - 19 min walk
  • Panama City Passenger Station - 20 min drive
  • Tocumen Intl. Airport (PTY) - 27 min drive

Restaurants

  • ‪Hard Rock Cafe Panamá - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Sky Lounge Hard Rock Hotel - ‬1 min walk
  • ‪Float Pool Bar - ‬1 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Megapolis Hotel Panamá

Guests of Megapolis Hotel Panamá have access to a full-service spa, a casino, and a nightclub. Valet parking is PAB 10.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PAB 45.00 per person. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a children's pool, a gym, and 2 hot tubs.
Guests can expect wired internet, free WiFi, and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (PAB 3.21 per stay)
  • Available in some public areas: Wired internet (PAB 3.21 per stay)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (PAB 10 per day)

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao Tapas and Pizza
  • Soy...
  • Tauro

Things to do

  • 100 slot machines
  • 2 hot tubs
  • 5 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (53,821 square feet of space)
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (137,704 square feet of space)

Outdoors

  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 66 floors
  • Beaux Arts architecture
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wired internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
Hard Rock Megapolis
Hard Rock Panama Megapolis
Hotel Hard Rock Megapolis Panama
Hotel Megapolis Panama
Megapolis Hotel
Megapolis Panama
Panama Hard Rock Megapolis
Panama Megapolis
Hard Rock Hotel Panama Megapolis Panama City

Frequently asked questions

Is free cancellation available at Megapolis Hotel Panamá?

Megapolis Hotel Panamá provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to see around Megapolis Hotel Panamá?

This hotel is situated in San Francisco within a 10-minute walk of Avenida Balboa and Cinta Costera. You'll also find Multiplaza Pacific Mall and Via Espana less than a mile away.

Is there parking available at Megapolis Hotel Panamá?

Yes, valet parking is offered for PAB 10 per day.

Is there a spa available at Megapolis Hotel Panamá?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, body wraps, and couples treatments.

Does Megapolis Hotel Panamá have luxury amenities?

Yes, guests can indulge in luxuries such as 2 hot tubs, a poolside restaurant, and a poolside bar at this hotel.

Does Megapolis Hotel Panamá feature a casino?

Yes, Megapolis Hotel Panamá has a casino that's 53821 square feet and includes 5 gaming tables, 100 slot machines, and 3 VIP rooms.

Will I find an indoor pool at Megapolis Hotel Panamá?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What amenities will couples enjoy at Megapolis Hotel Panamá?

There are plenty of amenities for couples at this hotel, including 4 restaurants, a poolside bar, and a full-service spa.

Are there hot tubs at Megapolis Hotel Panamá?

No, but guests can enjoy a sauna at this hotel.

Does Megapolis Hotel Panamá have a restaurant that serves breakfast?

Yes, Megapolis Hotel Panamá has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does Megapolis Hotel Panamá allow pets to stay free of charge?

No, pets aren't allowed at Megapolis Hotel Panamá though service animals are welcome.

Are there connecting rooms at Megapolis Hotel Panamá?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Megapolis Hotel Panamá?

The closest major airport to Megapolis Hotel Panamá is Panama City (PAC-Marcos A. Gelabert Intl.), which is 4.6 mi away (15 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 11.3 mi away (32-minute drive).

Are there rooms with balconies at Megapolis Hotel Panamá?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean and city views.

Does Megapolis Hotel Panamá have a wedding venue on site?

There are wedding services available at Megapolis Hotel Panamá if that's in your vacation plans.

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very safe!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John M

Liked: Cleanliness, amenities, property conditions & facilities
great deal
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Joe

Disliked: Amenities, property conditions & facilities
The whole hotel seems neglected
Stayed 4 nights in Jan 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Check-in at 3:00 pm was a bit inconvenient, and the Sky Bar being closed was a bummer. Aside from those minor issues, the hotel itself is great—stylish, comfortable, and a cool overall experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alphus

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

average stay in Panama, it could be better

recently renewed hotel, bad room cleaning service, they didnt do it during my 3 days there. I had to call reception and managed to get it done one day
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kotu
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen bonito el hotel he estado varias veces lo único fue no me organizaron la habitación
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE place to stay in Panama City... it's location, friendly accommodating staff, and the amenities are fantastic. The rooms were wonderful, clean and bright. We tried Tauro (steakhouse) and the Bazaar - they were both delicious and the service excellent. We literally partied like rock stars at their rooftop restaurant, and at the wonderful outdoor infinity pool as well. We will definitely be returning!
Stayed 4 nights in Feb 2019
Verified

2/10 Terrible

Renan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and no one notice me.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio estuvo excelente a pesar de las restricciones impuestas por el Coronavirus que hacían que varias de las instalaciones se mantuvieran cerradas o restringidas.
Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place ! The view, restaurant, and the pool are amazing! Thanks for the upgrade and can’t wait to go back !
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

ImaPhilly

Let’s start with it was during COVID-19. The hotel is nice but could use some spring cleaning and a few spruce ups. The room floors were not that clean, my white socks turned grey. The food was mediocre in all the restaurants except Taurus. The steak there was delicious. The drinks were good for a good price. The casino is laughable. It is really small. The attached mall is cute but not that exciting. Go to the Albrook or Multiplaza mall. The pool was nice but they closed it and there was absolutely nothing to do after that. So we went to the empty mall (COVID-19). When we got back they had a opened the pool back up! But no food at the poolside only room service because of COVID-19. When we were checking out the bellhop tried to grab my bag from me so I would have to tip him! He tried but failed!
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta su ambiente y sé que no defrauda porque mantiene si estándar muy alto.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Yahayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Stay was good just one night
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great breakfast

Nice Rock theme hotel, with friendly customer service. The breakfast is very good and one of the reasons you want to come here
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Bruna

Liked: Cleanliness, room comfort
Atendimento razoável! Comida ruim na área da piscina! Queríamos ter tomado um drink no Rooftop , mas não sabíamos q em uma segunda feira estava fechado... não sabíamos e nem os funcionários estavam bem informados ! Demoramos mais de meia hora p descobrir q não abriria! O Hotel é lindo... quarto confortável e a localização é ótima!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good and the location is pretty good. It's nice to have the mall next door
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Poor plumbing led to bad smell in the room. Food was average on breakfast and room service
Stayed 1 night in Mar 2020
Verified

4/10 Poor

JMH

Disliked: Amenities, property conditions & facilities
Esta muy descuidado. No servian las cerraduras electrónicas de las puertas de los cuartos. No funcionaba la caja fuerte del cuarto. Tenían problemas técnicos con las lineas de teléfono. En general le hace falta un buen mantenimiento al establecimiento.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicacion y excelente servicio para estadia de negocios. Habitaciones comodas y confortables.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience dinner clubs one stop shop for going on a date with someone you are dating for some time, been there two weekends in a row with my girl
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

GAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Housekeeping thorough. The 24hr operator seemed to disappear after 3am. But once the staff were located they gave the direct number to in room dinning. The phone buttons for the departments did not work. So every call went through the operator. So suggest u ask forcthe specific department phone numbers at checkin. Provents later frustration. They could not extend days that an independent travel agent booked. But would allow booking with that agent and keep same rooms. A little odd but it worked out no room changes except mine. Had family coming and leaving at different dates. All in all. Very happy with my stay.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hard rock theme and atmosphere. It seemed restaurants had very few customers. Tours offered by concierge were quite expensive. Staff was very friendly and helpful.
Stayed 5 nights in Feb 2020