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Sheraton Palo Alto Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Palo Alto Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool, open 6 AM to 10:00 PM, pool umbrellas, sun loungers
View from room
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Place, Stanford University Medical Center
    ‪18 min walk‬
  • Place, Stanford University
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed (1 Sofa bed)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Kitchenette

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

Fridge, coffee/tea maker

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(62 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palo Alto

Stanford Shopping Center is a short stroll from Sheraton Palo Alto Hotel, and other popular attractions like Stanford University are within a couple of miles (3 km). This 3.5-star hotel has 346 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Stanford Shopping Center - 6 min walk - 0.4 miles
  • Stanford Stadium - 13 min walk - 0.7 miles
  • Lucile Salter Packard Children's Hospital at Stanford - 18 min walk - 1.0 mile
  • Stanford University Medical Center - 18 min walk - 1.0 mile
  • Stanford University - 4 min drive - 1.6 miles

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 37 min drive

Restaurants

  • ‪Verve Coffee - ‬6 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Sweet Maple - ‬6 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Sheraton Palo Alto Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests of Sheraton Palo Alto Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 20.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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8.8 out of 10, Excellent, 982 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Frequently asked questions

Is a free cancellation option available at Sheraton Palo Alto Hotel?

Sheraton Palo Alto Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near Sheraton Palo Alto Hotel?

Located steps from Silicon Valley, this hotel is in Palo Alto, and within a 10-minute walk of Stanford Shopping Center and Stanford University Arboretum. You'll also find Stanford Stadium and Bing Concert Hall less than a mile away.

Is there parking available at Sheraton Palo Alto Hotel?

Yes, parking is offered for USD 20.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Palo Alto Hotel include a casino on the premises?

No, Sheraton Palo Alto Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Palo Alto Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Palo Alto Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Sheraton Palo Alto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Palo Alto Hotel have a restaurant that serves breakfast?

Yes, Sheraton Palo Alto Hotel serves a full breakfast for a surcharge each morning at Poolside Grill.

Will Sheraton Palo Alto Hotel allow pets to stay free of charge?

Yes, pets stay free at Sheraton Palo Alto Hotel.

Does Sheraton Palo Alto Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Palo Alto Hotel?

The closest major airport to Sheraton Palo Alto Hotel is San Carlos, CA (SQL), which is 10.1 mi away (23 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is located 17.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Sheraton Palo Alto Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Sheraton Palo Alto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

donatello

Stayed 2 nights in Oct 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to campus, downtown, and eating area
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Quiet AC!! Great buffet breakfast; friendly and helpful staff - will come again
Stayed 4 nights in Sep 2025

8/10 Good

Shubh

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

SUE, Corona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting a relative at Stanford Medical Center and the convenience of the hotel’s location made our trip so easy. The property and our room was beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Yongjiu

Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great Saturday of Stanford Football and stay at the Sheraton…..nice dinner at the restaurant/bar in the evening. Outstanding food too!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my little niece truly enjoyed our stay very much! Such a beautiful hotel woth lots of things around it to walk around (:
Stayed 3 nights in Aug 2025

8/10 Good

Mario

Stayed 6 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wenqiang

Stayed 1 night in Sep 2025

10/10 Excellent

Clifford C

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a last minute choice due to availability, but so far the Sheraton is standing tall in this beautiful area. Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Li

Business traveler
Liked: Amenities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near the Stanford Hospital
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

YING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 starts, 1 start for the extremely large water flow and fine water droplets shower head. Another one for the bar in 39 floor
Stayed 1 night in Aug 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, staff & service
Hotel is average. Ok for a one night stay. Needs some TLC. Rooms are small
Stayed 1 night in Aug 2025

2/10 Terrible

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room was located on the second floor of the Palo Alto building, near the elevators shafts. I could hear a loud, intermittent, mechanical noise every few minutes. This went on well into the night, past 23:00 hrs. Since I had a 04:15 wake up time, I didn’t bother to ask for a different room as I checked in late, around 22:00 hrs. It was not a pleasant or restful experience. Not happy !
Stayed 1 night in Aug 2025

8/10 Good

Hong

Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer, Naperville

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Samantha, Fresno

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very disappointed that I booked a king bed and when I got to the hotel they only had two double beds available. I’m sure I wasn’t given priority because I booked on a third party site. Because people next to me who arrived in line after me were given king sized beds. Also I didn’t liked being given a room next to elevator. Noisy.
Stayed 1 night in Aug 2025

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