See all properties

Best Western Palmyra Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a hot tub

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Pool
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪16 min walk‬
  • Place, Book of Mormon Publication Site
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

About the neighborhood

Palmyra

Within a short walk of Smith Family Farm, Best Western Palmyra Inn & Suites is within 2 miles (3 km) of Wayne County Fairgrounds. This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Smith Family Farm - 16 min walk - 0.9 miles
  • Palmyra Family Medicine - 2 min drive - 1.8 miles
  • Book of Mormon Publication Site - 2 min drive - 1.6 miles
  • Wayne County Fairgrounds - 2 min drive - 2.0 miles
  • University of Rochester - 35 min drive - 40.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪Wegmans Old Fashioned Subs - ‬13 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Roy Rogers - ‬11 min drive
  • ‪Starbucks - ‬11 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with free breakfast and a hot tub
Guests of Best Western Palmyra Inn & Suites enjoy free WiFi in public areas, a hot tub, and a conference center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and laundry facilities.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Other standard amenities include microwaves, coffee makers, and hair dryers.
Recreational amenities at the hotel include a hot tub.

Similar properties

Soundproofing, iron/ironing board, free cribs/infant beds, rollaway beds
Comfort Inn & Suites Farmington - Victor
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
$84 nightly
The price is $93
Feb 8 - Feb 9
Total with taxes and fees
Comfort Inn & Suites Farmington - Victor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.00 per stay
  • Cribs/infant beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

What can I see near Best Western Palmyra Inn & Suites?

Based on positive ratings, guests enjoy the hotel's location in Palmyra, and it's within a short 14-minute walk of Smith Family Farm. You'll also find Hill Cumorah Visitors Center and Wayne County Fairgrounds within a short drive.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Feb 8, 2026 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Palmyra Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Palmyra Inn & Suites feature a casino?

No, Best Western Palmyra Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Palmyra Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Best Western Palmyra Inn & Suites?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and kitchens.

Does Best Western Palmyra Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Palmyra Inn & Suites have a restaurant with a breakfast menu?

Best Western Palmyra Inn & Suites offers free breakfast though there is no restaurant.

Does Best Western Palmyra Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Palmyra Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Palmyra Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Palmyra Inn & Suites?

The closest major airport to Best Western Palmyra Inn & Suites is Greater Rochester Intl. Airport (ROC), which is 26.5 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Best Western Palmyra Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Palmyra Inn & Suites.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominic

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at Best Western Palmyra Inn & Suites. The person at the front desk was very friendly and helpful. Our room was clean and comfortable. The breakfast was good. Our experience exceeded our expectations!
Stayed 1 night in Oct 2025

8/10 Good

Rosalyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Lucinda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Older hotel. rooms were clean. Staff was helpful. Breakfast was somewhat lacking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast ok not much choice parking excellent
Stayed 2 nights in Oct 2025

4/10 Poor

Bryce

Traveled with family
Disliked: Cleanliness
The hotel’s location was convenient and well-suited for our planned activities in the area. While the overall condition of the property was generally acceptable, the cleanliness of our room—particularly the bathroom—was disappointing. It appeared that the room had not been deep-cleaned for quite some time. The shower walls had visible orange mildew that could be wiped away easily, and both the floors (carpet) and walls (and headboards) showed noticeable grime. I would strongly encourage hotel management to take this feedback seriously and implement improvements to cleanliness standards, as this property is well-situated and has great potential given the number of guests it attracts.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we’ve stay here in abou 12 years. It has improved to include a dining as where a descent breakfast is seven. H been refubished With upgrades.i checks n at 6:30 pm there was nobody at checking desk- had to wait 5 min or so for someone to greet me- t wa a woman that seemed very tired and not very enheused about her job- she HD several tattoos n he arms and neck which I feel loooks very unprofessional. The room es quiet and comfortable and the location was very convenient!
Stayed 1 night in Oct 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025

8/10 Good

Karry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, perfect for all our sightseeing needs!!
Stayed 2 nights in Oct 2025

8/10 Good

Darren

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Room was clean and comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Trudy

Traveled with family
Disliked: Staff & service
They want to double charge me for the night. I already paid for the night. I have an email to prove it. And they said they have to charge me again which is ridiculous.
Stayed 2 nights in Aug 2025

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot could have had better lighting and the breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Alora

Liked: Cleanliness, staff & service, amenities
Great staff. Facility condition could be updated including obvious paint peeling
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Disliked: Cleanliness
Marginally ok. Hotel was not that clean. Even though we asked for towels at the front desk to use the hot tub they didn’t tell us that the hot tub was not usable and was a cold tub. Location is great, breakfast was ok, bed was decent but lots of issues with cleanliness of lobby and rooms.
Stayed 2 nights in Oct 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty and the shower had mold.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities
Nice. Friendly. Services only when we asked. Eg we had to empty our own garbage. Loved the kitties.
Stayed 1 night in Sep 2025

8/10 Good

Gail

Liked: Staff & service, property conditions & facilities
Helpful staff. No soap.
Stayed 1 night in Sep 2025

8/10 Good

Randy, FRESNO

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are a bit thin. Could hear the noisy kids otherwise great hotel
Stayed 1 night in Sep 2025

6/10 Okay

Rodrigo

Traveled with family
God
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was gross, had a bad smell and could see mold in the shower. They have a cat that wonders the front desk area, we are allergic to cats. Close to church history sites is probably the only pro.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Floors in the halls were dirty. The floor in our room was dirty (unvacuumed). The television didn't work, and the desk clerk said "unplug it and then plug it back in." That didn't work either, so my wife mentioned it. He said, "well, that's not uncommon since many guests plug in their video games." Not helpful at all. There was nothing to drink at the breakfast, and no one available to help.
Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan, Mesa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night lady was a super help! Keep her around! Very accommodating!
Stayed 1 night in Sep 2025

Hotels