Pool and hot tub unavailable was very disappointing was looking forward to relaxing night
The room was very clean when we arrived. The person at the front desk was very friendly and helpful. However the mattress was terrible and on top of that they had bedbugs in the mattress. I had three bite marks the next day. It was room 119 they need to change the mattress.
The room was amazing and so much room. The staff was very friendly and helpful. The breakfast had so many choices and was very good.
Loved the size of the pool and having hot tub, although the jets were not working
The property was clean although there were some walls and doors in the hallways and near entrances with scuffs or worn here and there. But overall it was quite decent.
The hotel was wonderful. Staff was very nice and courteous. Would love to go back!!! The beds were so comfy hated to get up in the morning.
This hotel exceeded our expectations. The room was clean and comfortable. The breakfast was ok.
Overall nothing bad to say, courteous service, clean room, nice clean bedding. I would consider this hotel to be a slight step below a Hampton Inn, but I still would stay at this hotel again in the future.
This is a nice clean hotel with lots of room in the suites and very comfortable beds! The kids loved the pool, hot tub, and excersize room. We all enjoyed the breakfast bar and the staff was friendly and helpful.
Located 2 mi (3.2 km) from Eastview Mall, Homewood Suites by Hilton Rochester - Victor is within a 10-minute drive of other popular attractions like Casa Larga Vineyards. This 90-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.
Each morning free breakfast is included with your stay.
All 90 individually decorated rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.
Guests of Homewood Suites by Hilton Rochester - Victor enjoy a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a free grocery shopping service.
Pool and hot tub unavailable was very disappointing was looking forward to relaxing night
The room was very clean when we arrived. The person at the front desk was very friendly and helpful. However the mattress was terrible and on top of that they had bedbugs in the mattress. I had three bite marks the next day. It was room 119 they need to change the mattress.
The room was amazing and so much room. The staff was very friendly and helpful. The breakfast had so many choices and was very good.
Loved the size of the pool and having hot tub, although the jets were not working
The property was clean although there were some walls and doors in the hallways and near entrances with scuffs or worn here and there. But overall it was quite decent.
Hi Tonia, Thank yo for choosing to stay at the Homewood Suites Victor NY. We wanted to update you that we will be starting a major renovation in public areas this winter to improve everything you found negative. Please travel safe and come see again next year to check out our new updates
The hotel was wonderful. Staff was very nice and courteous. Would love to go back!!! The beds were so comfy hated to get up in the morning.
This hotel exceeded our expectations. The room was clean and comfortable. The breakfast was ok.
Overall nothing bad to say, courteous service, clean room, nice clean bedding. I would consider this hotel to be a slight step below a Hampton Inn, but I still would stay at this hotel again in the future.
Thank you for your recent stay here at the Homewood Suites Victor NY. We appreciate your feedback. Travel Safe