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Los Pilares Hotel

3.0 star property
Baroque hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Los Pilares Hotel

Terrace/patio
Terrace/patio
Terrace/patio
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Curtidurias 721-A, Col. Jalatlaco, Oaxaca, OAX, 68080
  • Place, Oaxaca Ethnobotanical Garden
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪12 min walk‬
  • Place, Zócalo
    ‪15 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Oaxaca

Located in Oaxaca Centro, Los Pilares Hotel is within a 10-minute walk of popular sights such as Oaxaca Ethnobotanical Garden and Church of Santo Domingo de Guzmán. This 3-star hotel has 15 rooms and welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Oaxaca Ethnobotanical Garden - 7 min walk - 0.4 miles
  • Church of Santo Domingo de Guzmán - 12 min walk - 0.7 miles
  • Oaxaca Cathedral - 15 min walk - 0.8 miles
  • Zócalo - 15 min walk - 0.8 miles
  • Benito Juarez Market - 18 min walk - 1.0 mile

Getting around

  • Oaxaca Intl. Airport - 19 min drive

Restaurants

  • ‪Blasón - ‬2 min walk
  • ‪Boulenc Pan y Café - ‬2 min walk
  • ‪El Biche Pobre - ‬3 min walk
  • ‪El Morocco - ‬4 min walk
  • ‪Pannela - ‬3 min walk

About this property

Los Pilares Hotel

Baroque hotel with a 24-hour front desk and a coffee shop
Guests of Los Pilares Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 500 per room one-way. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 150 to 250 per person
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Baroque architecture
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 250 per person
  • Airport shuttle fee: MXN 500 per room (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Los Pilares Hotel
Los Pilares Hotel Oaxaca
Los Pilares Oaxaca
Los Pilares Hotel Hotel
Los Pilares Hotel Oaxaca
Los Pilares Hotel Hotel Oaxaca

Frequently asked questions

What can I see within easy reach of Los Pilares Hotel?

This hotel is situated in Oaxaca Centro, just steps from Templo de San Matías Jalatlaco, and within a 10-minute walk of El Llano Park and Oaxaca Ethnobotanical Garden. You'll also find Zócalo and Jardín Etnobotánico less than a mile away.

Is there parking available at Los Pilares Hotel?

No, there isn't parking at this hotel.

Does Los Pilares Hotel feature a casino at the property?

No, Los Pilares Hotel doesn't have a casino.

Will I find an indoor pool at Los Pilares Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Los Pilares Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a café.

Does Los Pilares Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Los Pilares Hotel have a restaurant with a breakfast menu?

Yes, Los Pilares Hotel serves a cooked-to-order breakfast each morning for a surcharge from its cafe.

Will Los Pilares Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Los Pilares Hotel.

Are there connecting rooms at Los Pilares Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Los Pilares Hotel?

The closest major airport to Los Pilares Hotel is Oaxaca Intl. Airport, which is 5.4 mi away (19 minutes by car).

Are there rooms with balconies at Los Pilares Hotel?

No, there aren't any guestrooms with balconies at Los Pilares Hotel.

Los Pilares Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 437 reviews
Rating 8 - Good. 83 out of 437 reviews
Rating 6 - Okay. 25 out of 437 reviews
Rating 4 - Poor. 5 out of 437 reviews
Rating 2 - Terrible. 1 out of 437 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julia Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Nadim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location away from crowds but walkable to where everything is happening and nice outdoor terrace. One major negative though, the Wifi never worked and there isn’t celular signal in bedroom, so WiFi is a must. Staff tried to help but they had no idea how to fix it, even though they are friendly didn’t think they were qualified to deal with stuff like this. A/c in bedroom was directly in front of the bed so you would freeze at night, we tried moving the fan but there was no way.
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was enjoyable, however, the Hotel is grossly overpriced. What was not appreciated was the fact there wasn't even free coffee offered in the morning. I would expect at least coffee / pastries for the price I paid. My room was clean...and the shower was difficult to figure out how to use. I really like this Hotel, it's just super over priced.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is beautiful and comfortable, the best thing about the hotel are the staff. Each one was very welcoming, helpful and friendly. We would highly recommend staying here!
Stayed 8 nights in Mar 2025

10/10 Excellent

Trent

Stayed 4 nights in Mar 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dr. Beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel was lovely, but what made the stay so enjoyable was the wonderful and friendly staff...also the incredible fresh and delicious food :)
Stayed 4 nights in Mar 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great! Staff amazing and rooms were clean and comfortable. I found price to be a little high though
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra, incline village

Traveled with group
Liked: Cleanliness, staff & service
Really great location and nice rooms my only disappointment was dirty hot tub and a very cold pool also restaurant and bar was closed most of the time,
Stayed 3 nights in Mar 2025

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Pilares was our oasis in Oaxaca to relax and unwind after walking and eating our way through the city. The upstairs terrace was perfect for staying out of the heat, and the rooms were spotless. I’d recommend this hotel for anyone and we’ll definitely return. The area of Jalatlaco is an incredible area for walking around cafe and gallery hopping.
Stayed 2 nights in Mar 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuenkie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Loved being on the top floor (rooftop) with the restaurant and sitting area right there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Matilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty, boutique hotel - great location and lovely breakfast. Staff very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Leotie

Liked: Cleanliness, staff & service, property conditions & facilities
With hand painted decor and and well maintained gardens Los Palardes has the feel of a hidden paradise. The rooftop restaurant has a very uplifting feel. The staff is very helpful and attentive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Erica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay there again. Beautiful property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Brian Fraser

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The reviews prior to our stay are very misleading. While the entrance and rooftop gave a fantastic first impression, the experience quickly turned sour. The rooms all face a central courtyard which amplifies every sound from within the hotel and the street. The lack of soundproofing, with merely a door full of gaps and single-glazed windows, means noise is unavoidable and at times amplified . Our first night was disrupted by a live band in the property next door which played until 2am, with no intervention or apology from the hotel management, leaving us severely sleep-deprived for our early morning plans. Our room was a disappointment, the bed, advertised as a double was an obvious small double and short, (I am 6 ft and my feet were hanging over the edge). Within the room we could hear every footstep around the hotel the bathroom window was a shutter therefore we could here everything from the busy street and a generator (or something) kicked in at 6 am with a huge bang which would wake up the heaviest of sleepers. The thin glass of the window and door leading to the courtyard gave no privacy, as we could hear every whisper and footstep of our neighbours. One thing I would like noted is that the staff working in the restaurant on the rooftop were lovely and attentive. It is a shame the other staff were not. Overall, I'm confused by the high ratings; this is one of the noisiest and least private hotels I have encountered. I recommend avoiding it if you value your sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Mario

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a great area close to everything. However, the front desk young lady was rude.
Stayed 2 nights in Jan 2025

8/10 Good

Corby

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and helpful staff.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Matthew Patrick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean. Limited services. Inconvenient location
Stayed 5 nights in Dec 2024