Northwest Vacation Packages

All was good!

Hotel rooms were great - comfortable bed and plenty of room to move around. My only complaint is about the fragrance used in the lobby. I found it overpowering and unpleasant. I would have spent more time in the cozy lobby area enjoying coffee or breakfast, but the smell was so strong, I needed to get outside for fresh air. Ditch the unnecessary fragrance.

Just some miscommunications that made us feel like we got less value from our stay. For example, we thought we had free parking and breakfast but found out that’s only offered during the snow season. We booked the same room from the same link with friends which said connecting room and somehow they got two rooms connecting and we were surprised to only get one room, paying the same amount. They also were offered a 12pm checkout and when we asked for the same we were told 11am latest. It was just a bunch of strange little instances where we were confused that we seemed to be getting short changed throughout. All of that said - we absolutely loved the pool and hot tub, s’mores packs at night (though the firepit wasn’t working so that was a bummer), and the location is unbeatable. Luckily even though we booked 2 connecting rooms and only got one… our family of 5 still worked within the room we got because there was a big pull out.

The Source just isn't what it used to be. The staff didn't seem as friendly, the hotel doesn't seem to be kept as well, and they started charging an extra $45/night for pets (every other time we've stayed at the Source, the wasn't an extra fee our dog). I think we're going to find a different hotel next time we travel to Denver.