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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with 2 restaurants, steps from Old Falls Street

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Property amenity
Interior entrance
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 19.95 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls within a 10-minute walk of Niagara Falls State Park, Seneca Niagara Resort & Casino, and Rainbow Bridge. You'll also find Clifton Hill and American Falls less than a mile away.

Is there parking available at Quality Hotel & Suites At The Falls?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Quality Hotel & Suites At The Falls good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Quality Hotel & Suites At The Falls?

Yes, this hotel has a spa tub.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls has 2 restaurants, and serves free continental breakfast each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Hotel & Suites At The Falls for a fee of USD 30 per accommodation, per day. The property also provides an off-leash area.

Are there connecting rooms at Quality Hotel & Suites At The Falls?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (16 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Are there rooms with balconies that I can book at Quality Hotel & Suites At The Falls?

No, at Quality Hotel & Suites At The Falls, there aren't any guestrooms that list a balcony.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 430 out of 1608 reviews
Rating 8 - Good. 364 out of 1608 reviews
Rating 6 - Okay. 343 out of 1608 reviews
Rating 4 - Poor. 237 out of 1608 reviews
Rating 2 - Terrible. 234 out of 1608 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mouna

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no breakfast, very filthy
Stayed 1 night in Oct 2025

8/10 Good

M. Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and continental breakfast was good. Convenient walk to Niagara Falls.
Stayed 1 night in Sep 2025

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Juanita

Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Liked: Cleanliness
Location in relation to the Falls was excellent. Room was clean. The property itself could use some updating and TLC.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rich

Stayed 2 nights in Sep 2025

8/10 Good

Aundrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price. Close to the falls. Room was clean and comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Staff & service, room comfort
Breakfast was sufficient. Breakfast seating was limited. Eating area was not clean. Room was comfortable. Proximity to falls and activities was perfect.
Stayed 1 night in Sep 2025

2/10 Terrible

William, Hisxon

Traveled with family and small children
Disliked: Cleanliness
Laundry room did not have change or soap machines. Had to ask for baby crib 4 times before getting it the 2nd day. 0 housekeeping visits for 6 night stay. Had to go down and ask for trash bags and toilet paper. Most breakfast offerings were not available after 9 am. Door to bathroom did not close all the way and shower head was loose. Staff were nice, but they should not have to try and cover the shortcomings of the hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Harley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the falls
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mirian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Nikita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, room comfort

Decent Stay

It was clean and reasonably comfortable. I felt safe. The room smelled a bit like I’m not sure what? Not a bad odor, just a weird one. The location was excellent; 5 min from the falls and walking distance to good food and drink. The Indian food stand across the street had excellent food and service. I would consider staying again for the location and price. The front desk staff were extremely friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sylwia

Traveled with family
Bathrooms missing tp and bodywash, shower nit so clean and floor housekeeper was very aggressive when i ask for regular coffee. There was 4 of us and 1 regular and 3 decaffeinated
Stayed 2 nights in Sep 2025

10/10 Excellent

Ildiko

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice, spacious and the beds were comfortable. Great and affordable options when you visit Niagara Falls
Stayed 1 night in Sep 2025

8/10 Good

james G Lovelly

Stayed 2 nights in Sep 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dive. It’s in a bad area and the parking away from the hotel is ridiculous
Stayed 1 night in Aug 2025

8/10 Good

Shauna

Room and bed was clean. Bathroom could use some repairs. Entire hotel smelled of smoke or whatever they used to mask the smell. Hamburger joint in the hotel was horrible. Don't waste your money or gut for a quick easy meal, get the pizza instead. You have to pay $20 per day for parking. Within walking distance to most everything (some things closer than others but walkable). Didn't use the pool or hot tub.
Stayed 3 nights in Sep 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, beds comfortable. Parking lots fill up, overflowparking nearby deck. Location terrific for walking to falls.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2025

2/10 Terrible

Arun

Stayed 1 night in Sep 2025

8/10 Good

lei

Stayed 2 nights in Sep 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, room comfort

We loved our stay

Our room was on the small end but had everything we needed. It was a cozy room for the 4 of us and we had a great time. The only downfall was the parking. What a pain but they made it as easy as they can. The parking garage on the other hand. We also did not enjoy the burger place downstairs. Very over priced and not clean. The hotel breakfast was great! The pool and hot tub were GREAT! It was so nice to rest our bodies after walking all over. The food truck outside, F Bites- YUM! The energy was amazing.
Stayed 2 nights in Sep 2025

4/10 Poor

Lawrence

Traveled with family
Disliked: Cleanliness, amenities
Room was not very clean, there was a hole in the ceiling in the room we stayed at. The room had a weird smell to it. The carpet had two stains on the carpet. The staff were not very friendly and did not look professional with their clothing. The breakfast buffet was not good at all the food was cold and hard as a rock. People were grabbing things with their hands and not using the tongs. Because the hotel is connected to the outside world there was homeless people coming in and taking all the food and placing it into bags it was so disgusting. Not a hotel I would stay at again for sure!!
Stayed 2 nights in Sep 2025