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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

2 bars/lounges
2 bars/lounges
Exterior
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Montebello Park
    ‪4 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Marilyn I. Walker School of Fine and Performing Arts
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.2 out of 10
Very good
(15 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

St. Catharines

Located in Haig within 2 miles (3 km) of FirstOntario Performing Arts Centre, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is within a few miles (5 km) of Meridian Centre. This 181-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym. Located centrally in St. Catharines, it's connected to the convention center and also close to Lakeside Park Beach and Port Dalhousie Pier Marina.

What's nearby

  • Montebello Park - 4 min drive - 1.2 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.5 miles
  • Marilyn I. Walker School of Fine and Performing Arts - 6 min drive - 2.5 miles
  • Meridian Centre - 6 min drive - 2.5 miles
  • Brock University - 11 min drive - 7.6 miles

Getting around

  • St. Catharines Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 73 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Cobs Bread - ‬3 min drive
  • ‪Burger King - ‬4 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

At Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, access to locker space, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Is a free cancellation option available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG on Apr 5, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

This hotel is situated in Haig, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Port Dalhousie Pier Marina within a short drive.

Is there parking available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG include a casino on the premises?

No, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and 2 bars/lounges.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG serves buffet breakfast for a surcharge each morning at Ostin's Restaurant.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG for a fee of CAD 30 per pet, per night.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

The closest major airport to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 20.2 mi away (34 minutes by car).

Are there rooms with balconies at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offer wedding services?

There are wedding services available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG if that's in your vacation plans.

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant andin bowling alley were perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
All great, don’t like the view from room 112
Stayed 1 night in Dec 2025

10/10 Excellent

stella

Liked: Cleanliness, staff & service, amenities
Great breakfast options
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
First and last time… better off sleeping in my car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meggie

Stayed 1 night in Nov 2025

8/10 Good

Luci

Stayed 4 nights in Aug 2025

10/10 Excellent

Acuña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025

8/10 Good

Tony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
You booked me beside the elevator. There shouldn't be rooms there. People stop to wait and talk loudly all night. We did not sleep. I need my $350 returned to me. I had to fight sleep all through the performance I was there to see. I couldn't enjoy seeing my brother play at the symphony.
Stayed 1 night in Nov 2025

8/10 Good

Sean, London

Stayed 2 nights in Nov 2025

8/10 Good

Elizabeth

There was a speck of what looked like blood on a sheet after the bed was made. Not happy about that.
Stayed 1 night in Nov 2025

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upgrade to a suite was a nice surprise
Stayed 1 night in Nov 2025

10/10 Excellent

Sidney

Stayed 1 night in Nov 2025

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Really noisy with lots of different teams, staying there and causing a ruckus in pretty much all the hallways and making it difficult to walk through the hallways without stepping over people sitting across the hallway. No body wash in the shower dispenser. Really good supper at the attached restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff. The room was nice and clean. Pools a bit small but noone else was using it when we were there
Stayed 1 night in Nov 2025

10/10 Excellent

TIMOTHY

Stayed 1 night in Jul 2025

10/10 Excellent

Nevyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was OK, but all we wanted was coffee and a snack, not a $20 buffet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean. The staff was helpful and accommodating. Many thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

6/10 Okay

Barry, Toronto

Regardless of check in time, email shuts off at midnight. This should be changed
Stayed 1 night in Oct 2025

8/10 Good

Angela

Disliked: Staff & service
Overall not bad but rooms should be upgraded at this point. First room I got had a shady couch I wouldn’t sit on and just overall looked run down
Stayed 1 night in Oct 2025