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Tru by Hilton Franklin Cool Springs Nashville

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

A modern hotel lobby with blue seating areas, hanging lamps, and a reception desk.
A food kiosk with a variety of snacks and beverages, a sign for a 24/7 market, and a 'Top It' sign in the background.
A modern lobby with seating areas, a reception desk, and a large window offering a view.
A modern hotel with a prominent 'TRU by Hilton' sign, featuring a large entrance with a covered area, multiple floors, and a parking lot in front.
A breakfast area with a counter displaying various food items and a refrigerator stocked with beverages.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, The Factory
    ‪5 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and window.

Room, 1 King Bed

9.6 out of 10
Exceptional
(139 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, desk, chair, and a small refrigerator.

Room, 1 King Bed, Mobility Accessible

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with a view of the outdoors, and a bedside lamp.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a window with a view, and a wall with a decorative pattern.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(80 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Mobility Accessible

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a window with a view, and a wall with a decorative pattern.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

Tru by Hilton Franklin Cool Springs Nashville places you within 3 miles (5 km) of popular attractions like The Factory and CoolSprings Galleria. This 135-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • SOAR Adventure Tower - 3 min drive - 2.6 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • The Factory - 5 min drive - 3.2 miles
  • Franklin Theatre - 7 min drive - 4.3 miles
  • Broadway - 20 min drive - 22.1 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

At Tru by Hilton Franklin Cool Springs Nashville, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Null
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is free cancellation available at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Nov 22, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Franklin Cool Springs Nashville?

Based on positive ratings, guests enjoy the hotel's location in Franklin, which is close to CoolSprings Galleria, The Factory, and Franklin Theatre. You'll also find Carter House and SOAR Adventure Tower within a short drive.

Is there parking available at Tru by Hilton Franklin Cool Springs Nashville?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Franklin Cool Springs Nashville have a casino at the property?

No, Tru by Hilton Franklin Cool Springs Nashville doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tru by Hilton Franklin Cool Springs Nashville?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a minibar and a kitchen.

Are there hot tubs at Tru by Hilton Franklin Cool Springs Nashville?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Franklin Cool Springs Nashville feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Franklin Cool Springs Nashville serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Franklin Cool Springs Nashville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Franklin Cool Springs Nashville for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Franklin Cool Springs Nashville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Tru by Hilton Franklin Cool Springs Nashville?

The closest major airport to Tru by Hilton Franklin Cool Springs Nashville is Nashville International Airport (BNA), which is 21.9 mi away (27 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.8 mi away (44-minute drive).

Are there rooms with balconies at Tru by Hilton Franklin Cool Springs Nashville?

No, you won't find guestrooms with balconies at Tru by Hilton Franklin Cool Springs Nashville.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1016 reviews
Rating 8 - Good. 149 out of 1016 reviews
Rating 6 - Okay. 44 out of 1016 reviews
Rating 4 - Poor. 11 out of 1016 reviews
Rating 2 - Terrible. 8 out of 1016 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for an overnight, with Whole Foods, shops, and restaurants either a short walk or drive away.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT place to stay for overnight!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, and great staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great breakfast options.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellant Next time I am in the area I will stay there The stafe breakfas room and parking were great!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and safe place to stop for weary highway travelers. Everyone is very friendly as well.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and very helpful staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay on Franklin - room is fresh and clean, nice vibe in the lobby - good free breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great place to stay and amenities were great would recommend to anyone staying in Tennessee
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and nice. Perfect for a weekend stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and affordable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet hotel and in a great location near everything!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Good breakfast and helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best environment ! Absolutely love this place ❤️ 10/10 recommend !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at a Tru and will definitely not be our last. Friendly, welcoming staff at check in and property was well maintained.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! We were just passing through on our way to Florida and would definitely stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with easy access and in a quiet area. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Week long trip and this was our favorite stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was real nice, rooms were clean as well as the lobby area. Staff was very help, and breakfast was prompt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy off interstate and very nice and convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The only little suggestion would be some more protein options for breakfast but that would just be a plus Thank you for the great stay!
Stayed 2 nights in Jun 2026