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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

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Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪14 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(109 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(55 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Candlewood Suites Nashville - Franklin by IHG

Franklin
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 564 reviews
$101 nightly
The price is $119
Apr 5 - Apr 6
Total with taxes and fees
Candlewood Suites Nashville - Franklin by IHG

About the neighborhood

Franklin

Tru by Hilton Franklin Cool Springs Nashville places you within 3 miles (5 km) of popular attractions like The Factory and CoolSprings Galleria. This 135-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Thomas Medical Partners - 14 min walk - 0.8 miles
  • SOAR Adventure Tower - 2 min drive - 1.7 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Franklin Theatre - 8 min drive - 4.3 miles
  • Vanderbilt University - 19 min drive - 21.2 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

At Tru by Hilton Franklin Cool Springs Nashville, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Lobby
Drury Plaza Hotel Nashville Franklin
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,782 reviews
$128 nightly
The price is $151
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is free cancellation available at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Apr 5, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Franklin Cool Springs Nashville?

Based on positive ratings, guests enjoy the hotel's location in Franklin, which is close to CoolSprings Galleria, Franklin Farmers Market, and The Factory. You'll also find Franklin Theatre and Carter House within a short drive.

Will I be able to park at Tru by Hilton Franklin Cool Springs Nashville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Franklin Cool Springs Nashville have a casino at the property?

No, Tru by Hilton Franklin Cool Springs Nashville doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tru by Hilton Franklin Cool Springs Nashville?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include kitchens.

Does Tru by Hilton Franklin Cool Springs Nashville have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Franklin Cool Springs Nashville feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Franklin Cool Springs Nashville serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Franklin Cool Springs Nashville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Franklin Cool Springs Nashville for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Franklin Cool Springs Nashville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Tru by Hilton Franklin Cool Springs Nashville?

The closest major airport to Tru by Hilton Franklin Cool Springs Nashville is Nashville International Airport (BNA), which is 21.9 mi away (27 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.8 mi away (44-minute drive).

Can I book a room with a balcony at Tru by Hilton Franklin Cool Springs Nashville?

No, at Tru by Hilton Franklin Cool Springs Nashville, there aren't any guestrooms that list a balcony.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1016 reviews
Rating 8 - Good. 146 out of 1016 reviews
Rating 6 - Okay. 41 out of 1016 reviews
Rating 4 - Poor. 16 out of 1016 reviews
Rating 2 - Terrible. 13 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean, comfy beds, nice little market, easy parking, and easy access to multiple locations. Breakfast was good and always replenished, and we loved having hot beverages available 24/7.
Stayed 4 nights in Dec 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head fell off while trying to adjust the spray pattern. Couldn’t adjust wall thermostat to get the room warmer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan Noel, Richmond

Stayed 3 nights in Dec 2025

10/10 Excellent

Rita

Stayed 2 nights in Dec 2025

8/10 Good

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Myshna

Business traveler
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 3 nights in Nov 2025

10/10 Excellent

Kacey

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was courteous and accommodating. I would definitely stay there again. The location is convenient to everything I need.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jady

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing for the price, the staff and cleaning lady’s were so friendly. My dog had a few accidents sadly in the room due to my family feeding him thanksgiving food but they were all so accommodating and didn’t make me feel embarrassed. Thank you all for a great thanksgiving experience I will be back :)
Stayed 5 nights in Nov 2025

10/10 Excellent

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, amenities
It was well maintained
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherry

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rhonda is the best! Great stay with yummy coffee and clean rooms. Perfect location too!
Stayed 1 night in Nov 2025

6/10 Okay

Neal, Fenton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience,, cleanliness and aesthetics of the hotel and room were great. My biggest complaint was the air conditioner unit in the outside wall. Which had a continuous air circulation mode which was quite loud and made it difficult to sleep. In fact for our 4 night stay neither my wife and I enjoyed a good night of sleep. I felt like there was a constant revving of a car engine next to our bed. NOTE we do not sleep with a white noise apparatus st home or when we travel so this was quite annoying to us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Rooms were nice
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

10/10 Excellent

Jamey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were super clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all is fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed and appreciated my stay. Staff was friendly and professional, the bed and pillows were comfy and breakfast was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

JB

Stayed 3 nights in Nov 2025

8/10 Good

Tracey

Stayed 2 nights in Nov 2025

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