Caption by Hyatt Downtown Nashville

3.0 star property
Hotel with a restaurant, 9-minute walk to Broadway

Choose dates to view prices

Photo gallery for Caption by Hyatt Downtown Nashville

Terrace/patio
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

9.4 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Nashville

Caption by Hyatt Downtown Nashville places you in Downtown Nashville, within a leisurely stroll of popular sights such as Broadway and Bridgestone Arena. This 210-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Broadway - 9 min walk - 0.5 miles
  • Bridgestone Arena - 11 min walk - 0.6 miles
  • Ryman Auditorium - 12 min walk - 0.7 miles
  • Music City Center - 14 min walk - 0.8 miles
  • Vanderbilt University - 18 min walk - 1.0 mile

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Pins Mechanical Company - ‬5 min walk
  • ‪Aurum - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
Guests of Caption by Hyatt Downtown Nashville enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 60 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

What's there to do within easy reach of Caption by Hyatt Downtown Nashville?

This hotel is situated in Downtown Nashville within a short 9-minute walk of Broadway and also 11 minutes on foot from Bridgestone Arena. You'll also find Ryman Auditorium and Country Music Hall of Fame and Museum less than a mile away.

How much does it cost to stay at Caption by Hyatt Downtown Nashville?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville on Nov 23, 2025 start from $151.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Caption by Hyatt Downtown Nashville?

Yes, valet parking is offered for USD 60 per night. Accessible parking is also available for guests.

Does Caption by Hyatt Downtown Nashville include a casino on the premises?

No, Caption by Hyatt Downtown Nashville doesn't have a casino.

Is there an indoor pool at Caption by Hyatt Downtown Nashville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Caption by Hyatt Downtown Nashville?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Are there hot tubs at Caption by Hyatt Downtown Nashville?

No, this hotel doesn't have a spa tub.

Does Caption by Hyatt Downtown Nashville have a restaurant that serves breakfast?

Yes, Caption by Hyatt Downtown Nashville serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Caption by Hyatt Downtown Nashville allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Caption by Hyatt Downtown Nashville for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Caption by Hyatt Downtown Nashville?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Caption by Hyatt Downtown Nashville?

The closest major airport to Caption by Hyatt Downtown Nashville is Nashville International Airport (BNA), which is 8.2 mi away (15 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.6 mi away (37-minute drive).

Are there rooms with balconies that I can book at Caption by Hyatt Downtown Nashville?

No, there aren't any guestrooms with balconies at Caption by Hyatt Downtown Nashville.

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 503 out of 698 reviews
Rating 8 - Good. 112 out of 698 reviews
Rating 6 - Okay. 42 out of 698 reviews
Rating 4 - Poor. 18 out of 698 reviews
Rating 2 - Terrible. 23 out of 698 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Roxana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room furnishing was nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronda

Stayed 4 nights in Sep 2025

4/10 Poor

Shani

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Outside of seeing 2 different hair types on the wall of the shower everything else was as it should have been. Utterly disgusted.
Stayed 1 night in Aug 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities
Locatiom
Stayed 2 nights in Aug 2025

10/10 Excellent

Erendida

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay :)
Stayed 1 night in Aug 2025

2/10 Terrible

Travis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived our room was not very clean. The bedding was damp and had blood stains. The carpet was gross and the room had a foul odor. I would not recommend this property. The rooms are so tiny, not suitable for a family traveling.
Stayed 1 night in Aug 2025

10/10 Excellent

Lashunda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice the only thing I guess you had to ask to have your room cleaned because no one came to clean while there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalia D

Stayed 2 nights in Aug 2025

10/10 Excellent

Suhas, Marietta

Stayed 1 night in Aug 2025

10/10 Excellent

Sloane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it. Would stay again

Great boutique hotel. Good breakfast too.
Stayed 1 night in Jul 2025

6/10 Okay

Warren

Traveled with family
Liked: Cleanliness
All the light switches are hidden . I searched and finally had to call the front desk so I could turn lights of at night. The room is mid, there is not even free coffee in the lobby.
Stayed 2 nights in Jul 2025

4/10 Poor

Shani

Stayed 1 night in Aug 2025

10/10 Excellent

Mikayla

Stayed 1 night in Jul 2025

8/10 Good

Tian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! They didnt have any option in the middle of the night available to fix our toilet which was a little annoying but definitely a one-off so not something super crazy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlene, Melrose

Stayed 2 nights in Jul 2025

4/10 Poor

Brandy

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, friendly staff. Rooms are not your typical cookie cutter rooms from every other hotel. They have character.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie Marie

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

6/10 Okay

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fred, AU SABLE FORKS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Comfortable beds. Very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025