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Caption by Hyatt Downtown Nashville

4.0 star property
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Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Best Western Downtown Plus Music Row

Downtown Nashville
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,531 reviews
$125 nightly
The price is $149
Apr 12 - Apr 13
Total with taxes and fees
Best Western Downtown Plus Music Row

About the neighborhood

Nashville

Caption by Hyatt Downtown Nashville places you in Downtown Nashville, within a leisurely stroll of popular sights such as Broadway and Music City Center. This 210-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Demonbreun Street - 2 min walk - 0.1 miles
  • Broadway - 9 min walk - 0.5 miles
  • Bridgestone Arena - 11 min walk - 0.6 miles
  • Ryman Auditorium - 12 min walk - 0.7 miles
  • Music City Center - 14 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Paris Baguette - ‬8 min walk
  • ‪Aurum - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville

Guests of Caption by Hyatt Downtown Nashville enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 65 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

What's there to do within easy reach of Caption by Hyatt Downtown Nashville?

This hotel is situated in Downtown Nashville within a short 9-minute walk of Broadway and also 11 minutes on foot from Bridgestone Arena. You'll also find Ryman Auditorium and Country Music Hall of Fame and Museum less than a mile away.

How much does it cost to stay at Caption by Hyatt Downtown Nashville?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville on Apr 12, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Caption by Hyatt Downtown Nashville?

Yes, valet parking is offered for USD 65 per night. Accessible parking is also available for guests.

Does Caption by Hyatt Downtown Nashville include a casino on the premises?

No, Caption by Hyatt Downtown Nashville doesn't have a casino.

Is there an indoor pool at Caption by Hyatt Downtown Nashville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Caption by Hyatt Downtown Nashville?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Caption by Hyatt Downtown Nashville have a hot tub?

No, this hotel doesn't have a spa tub.

Does Caption by Hyatt Downtown Nashville have a restaurant that serves breakfast?

Yes, Caption by Hyatt Downtown Nashville serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Caption by Hyatt Downtown Nashville allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Caption by Hyatt Downtown Nashville for a fee of USD 150 per accommodation, per stay.

Does Caption by Hyatt Downtown Nashville have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Caption by Hyatt Downtown Nashville?

The closest major airport to Caption by Hyatt Downtown Nashville is Nashville International Airport (BNA), which is 8.2 mi away (15 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.6 mi away (37-minute drive).

Can I book a room with a balcony at Caption by Hyatt Downtown Nashville?

No, you won't find guestrooms with balconies at Caption by Hyatt Downtown Nashville.

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 987 reviews
Rating 8 - Good. 156 out of 987 reviews
Rating 6 - Okay. 55 out of 987 reviews
Rating 4 - Poor. 20 out of 987 reviews
Rating 2 - Terrible. 25 out of 987 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Went to get dinner about 7 and they had run out of food. I didn’t expect to have to go to bed hungry. I hope they have breakfast available tomorrow :(
Stayed 1 night in Jan 2026

10/10 Excellent

Wade

Stayed 4 nights in Dec 2025

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was limited and a little expensive. My husband had to go to the front desk two out of four mornings because the coffee pods were not replaced in our room, and there is no way to call down from the room. The front desk staff were friendly and helpful and the room was very clean. It was an easy walking distance to Music Row.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025

10/10 Excellent

MacKinzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!! Convenient location to Broadway!
Stayed 3 nights in Jan 2026

10/10 Excellent

Danny

Stayed 4 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 4 nights in Dec 2025

10/10 Excellent

Gregg F

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, room was clean and very nice. Would definitely stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Noah

Stayed 5 nights in Dec 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was spectacular!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Good amenities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Staff very helpful. Nice lobb
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and welcoming! The food was really good too!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 3 nights in Dec 2025

10/10 Excellent

Marchele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Super friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 6 nights in Dec 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing room was clean had a great time downtown Nashville.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Traveled with family
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and everyone that worked there was very nice and helpful, they made us feel like family.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed at the Caption during New Year’s week and we couldn’t have asked for a better experience. The hotel staff were very courteous and the restaurant staff, though busy, were great. New Year’s at midnight they served us champagne and provided party hats. On a separate note, their breakfast was delicious! Would definitely stay here again; we give them a 10/10.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristin Dawn

Stayed 3 nights in Dec 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice hotel. Comfortable room. Was not aware there would be no bar or restaurant operating all evening Christmas Eve and all of Christmas Day. Was only told when checking in. Asked staff for list of restaurants that would be open and they gave us names. All closed. They should have been prepared with options that had been checked for guests if they weren’t going to be open. Parking at $52 was extortionate.
Stayed 2 nights in Dec 2025

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with location. Everything was in walking distance and absolutely loved the rooms and the decor. The front desk was always willing to help with any questions or suggestions. Will definitely be staying here again when going to Nashville!
Stayed 4 nights in Dec 2025