Eurostars Hotel Excelsior

4.0 star property
Hotel with a fitness center, steps from Gulf of Naples

Choose dates to view prices

Photo gallery for Eurostars Hotel Excelsior

Yoga
View from room
Lobby
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Castel dell'Ovo
    ‪4 min walk‬
  • Piazza del Plebiscito
    ‪10 min walk‬
  • Molo Beverello Port
    ‪14 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪35 min drive‬

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Room options

Junior Suite, Sea View

  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View

  • Sea view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Double Room Single Use

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Sea View (Single Use)

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Double Room Single Use

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Single Room

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Triple Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double Room, Connecting Rooms

  • City view
  • 431 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Suite, Sea View

  • Sea view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View

  • Sea view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Naples

Located in Naples City Centre, Eurostars Hotel Excelsior is adjacent to Gulf of Naples and within a 5-minute walk of other popular sights like Castel dell'Ovo. This 122-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Castel dell'Ovo - 4 min walk - 0.2 miles
  • Piazza del Plebiscito - 10 min walk - 0.6 miles
  • Molo Beverello Port - 14 min walk - 0.8 miles
  • Via Toledo - 14 min walk - 0.8 miles
  • Port of Naples - 3 min drive - 1.3 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪Officina Caffè - ‬2 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a fitness center, steps from Gulf of Naples
At Eurostars Hotel Excelsior, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 30 per day. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer bidets. Other amenities include minibars, electric kettles, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the train station drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is a free cancellation option available at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Jun 15, 2025 start from $233.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Eurostars Hotel Excelsior?

This hotel is situated in Naples City Centre, just steps from Gulf of Naples and Castel dell'Ovo, and within a short walk of Lungomare Caracciolo. You'll also find Molo Beverello Port and Via Toledo less than a mile away.

Is there parking available at Eurostars Hotel Excelsior?

Yes, parking is offered for EUR 30 per day.

Does Eurostars Hotel Excelsior include a casino?

No, Eurostars Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Eurostars Hotel Excelsior?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Eurostars Hotel Excelsior?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Are there hot tubs at Eurostars Hotel Excelsior?

No, this hotel doesn't have a spa tub.

Does Eurostars Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Eurostars Hotel Excelsior serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Hotel Excelsior allow pets to stay for free?

No, pets aren't allowed at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Eurostars Hotel Excelsior?

The closest major airport to Eurostars Hotel Excelsior is Naples Intl. Airport (NAP), which is 11.3 mi away (35 minutes by car).

Can I book a room with a balcony at Eurostars Hotel Excelsior?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property- love the location and everything about it.rooms are phenomenal!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Excellance

This hotel is amazing. Anyone that chooses to stay here is picking a great place. I will be extending my stay again. It is elegant convenient and clean. The staff is kind and they even engaged with my really bad Napolitan broken accent.🇮🇹
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with a fabulous view of Naples Bay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including staff have been really good… WiFi is a bit spotty otherwise all seemed well
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Chester

Business traveler
I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Italian hotel with a great position on the waterfront close to all the restaurants etc. The roof terrace and the restaurant are excellent. Rooms are old school but comfortable and spacious - with good beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Takeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-style luxury with a rooftop restaurant with a beautiful view over the bay. Staff was very helpful. Our first room was over a noisy street and as soon as we asked we were moved to a quieter room. Large breakfast buffet was included with our room, not sure if that is true for all price levels. Lovely harbor location but not in the center of the “action.”
Stayed 4 nights in Oct 2024

8/10 Good

Saeed

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely loud music until 1:00 AM right into our ears not allowing any rest!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nitin, edison

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel is beautiful. Our room was great though we didn’t have waterviews. The location on the water is perfect. There’s plenty of restaurants within walking distance. We highly recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Property conditions & facilities
Excellent services
Stayed 4 nights in Oct 2024

10/10 Excellent

marco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 3 nights in Oct 2024

8/10 Good

Juan, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
The location along the sea
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Traveled with family
Nice people and excellent service
Stayed 3 nights in Oct 2024