Grand Hotel Vesuvio5.0 out of 5.0
Recent guest reviews
Beautiful, safe location with many nearby dining options. The hotel is well kept with large, comfortable rooms by European standards. The spa land pool are amazing. Breakfast is in a beautiful setting with so many delicious choices. The best hotel of our Italian stay. Finally, each staff member is gracious and welcoming. They make this hotel a delight.
First of all the positives: the location is great at the quai of the Naples bay overlooking an old castle, yet close by to the city centre, with some great shopping areas with non standard branded stores if you walk in the direction of the north along the coast and go into town at the park. Second it has the old grandeur, lovely entrance and a beautiful seaside restaurant, with typical waiters on classic white. The breakfast is served by a very pleasant team and especially the head is a super nice gentleman very attentive for everyone, he is the best of the hotel in service, definitely leading standard! Breakfast has good variety and of high quality. Then the less positive points: they could soo much more of the beautiful ground floor, half of it isn’t used... the bar staff is rather grumpy with relatively slow service. Not sure it was intent full but being told to ‘sit down’ was new, maybe it was lack of English etiquette, definitely a little odd. Then for a leading member not to get fresh bottled water every day ( and even the mini bar wasn’t filled half the time) is substandard. The curtain is a blackout curtain but 15 cm too short, luckily they have shutters, otherwise you wake up by the early morning sun. The toilet is a challenge to flush. The room was noisy, if the telephone at the neighbours goes off early morning, then you have had your wake up call. Try to find an empty socket at your bed, only if you use the belligerent socket. Then light switches are a challenge. The room was too warm but we didn't seem to be able to switch of the heating or lower it below 19 degrees. Storage space was limited, we stayed 6 nights and there wasn't room for two to put our clothes away. The bed was nice apart.from the goose feather pillows that didn't felt too stuffed so it defeated the purpose. We cannot rate.the restaurant, as we thought 550 euros per person for not even a one star Michelin place a little expensive, even though it has the best view over the unbelievable fire works at midnight. In summertime it must be a great place to sit and enjoy dinner. Overall it definitely wasn't of 'leading hotel of the world' standard, despite the effort of a hardworking team at the breakfast room.
Francamente uno delle poche cose buone del albergo e’ il signore Che gesticsce la collazione. Perfetto. So one of the only good things about the hotel is the manager of the breakfast area. Very warm,professional and a pleasure to meet first thing in the morning. Now the not so good points : Rooms dry and warm...can’t seem to regulate the heating. Toilets don’t flush properly Sheets so rough Pillows awful..I asked for goose feather ones and think I got chicken feather clump ones. Have been here a week and have never had a good nights sleep. Breakfast buffet. To the best...I think they something creamy in the eggs..awful..but for sweet toothes good. Not very friendly people at bar....especially when you go to bar and want to order a drink and they tell you “sit” ...literally ... are we two year olds? The porters are very nice and friendly. The hotel has a nice old grandeur feel and atmosphere...but yes..is still old in every5hing else. Even the phone numbers on the phone are incorrect..you think you are calling room service and instead end up getting someone else entirely..please change and correct the phone number dials on your phones. And you don’t even get your drinks replaced in your mini bar... I am an lhw member and will give my feedback to them too...it should not be part of lhw since quite below standard unfortunately.
Truly a hotel that lives up to its name. We spent three nights there in October as part of a trip through Italy. Our spacious room had a balcony that looked out over the city, bay, and in the distance, Mt. Vesuvius. Breakfast buffet offered lots of excellent choices. Courteous and accommodating staff. Very happy our tour booked us into this lodging.
This wonderful hotel on the Bay of Naples overlooks the isle of Capri, the Amalfi Coast, and the lovely harbor. The view is awesome, the accommodations are very comfortable, the food is amazing, but the real stars here are the staff. We have never been treated with such gentle graciousness, helpfulness and warmth by every one of the staff members. This is a place we hope to return to someday. Bellissimo!
This was a fleeting one night stop en route to Sorrento on a Friday night in November. We got stuck with a mis-booking at the wrong place and just needed some safe comfort for the night before reviewing our plans for our 3 day stay in Campania. The staff were helpful, the rooms classically extravagent, and grand where ever you look. Our room was mid range, and overlooked the side, which gave us views of the marina and sea, plus a good look down the pristine street to the side. There is a roof top restaurant which in only for diners unfortunately as we just needed a drink with a view. Fine dining all the way and top prices. I can't fault the staff or service or helpfulness. This place saved our bacon and will be well remembered.
After touring multiple locations in Italy we spent 3 night at the Grand Hotel Vesuvio before leaving for Ravello. This is an exquisite hotel definitely worth 5 stars. Napoli may not be the destination of choice for travelers but if you’re going to the Amalfi Coast it’s likely that you’re going to fly, take a train or other transportation through Napoli. If you have spend time there be sure to pick this hotel. The rooms are excellent and the staff are first class in customer service.
Rooms well appointed and spacious , the bar service for drinks and meals was excellent at both lunch and in the evening . The service was also of a high standard in the restaurant , although the menu is somewhat limited. General areas in the hotel were comfortable and nicely furnished.
We were really pleased to be down by the bay where it is lovely,safe and more relaxing than the rest of the city. The hotel itself was beautiful. I did not spring for bay view but from our tiny balcony we could see it. The staff was friendly and attentive.
I really can not understand why other people are rating this hotel as 5 stars!! I am using a 5 star hotel in amalfi to compare against the grand vesuvio. 1) the bedroom - the bed was twin beds zipped together and uncomfortable 2) there was no USB charging points in the room 3) the safe was tiny and unable to hold an IPad never mind a laptop 4) I’ve had better bathrooms in the holiday inns / premier inns at a fraction of the price than this room !! The shower was tiny my husband is a standard sized 6 foot tall man and couldn’t fit underneath it- the area was cold and uninviting. 5) the dressing gown was tired and had a hole in it - I asked for a replacement as received an equally tired dressing gown 6) breakfast - after being served beautiful freshly cooked breakfast in my previous hotel - hotel vesuvio served tired food - the salmon tasted off as it had not been kept chilled - there was no omelette station - omelettes were under a heater and dry. The pastries were dry and had been sat on a heater for ages 7) spa - you can only use this area if you pay extra €15 per person - it’s not included !! 8) the cleaners, cleaned the room above by dragging the furniture across the floor - it was 7:30am 9) whilst I appreciate the historical nature of the hotel - seriously the carpets could be replaced or at least cleaned in the lobby 10) partial sea view room - meant if I stood in 1 place on my balcony you could just about see the sea 11) the only view of Vesuvius is on the roof top 12) the restaurant on the roof top served a very limited menu and was very over priced for the quality it served. As you can tell - we were not impressed - the 4 star hotel we stayed in, on our first night in Naples - at a fraction of the price of the grand hotel vesuvio - had a better quality room - had a better view of Vesuvius and better quality breakfast !
- Walking distance to Castel dell'Ovo and Royal Palace
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Historical Center, Grand Hotel Vesuvio is adjacent to Castel dell'Ovo and within a 15-minute walk of popular sights like Royal Palace. This 160-room, 5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. San Francesco di Paola and Molo Beverello Port are a short walk from the hotel, which is in the historical district.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
All 160 air-conditioned rooms feature minibars, safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also included.
At Grand Hotel Vesuvio, guests enjoy features like an indoor pool, a fitness center, and a sauna. Self parking is offered for EUR 25.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a computer station.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1529 reviews