Grand Hotel Santa Lucia4.0 out of 5.0
Recent guest reviews
I loved everything about this hotel. The location on the waterfront felt safe and removed from the dirtier and poorer parts of the city. There were plenty of restaurants within a short walk. The room we had was at the front so we had a great view of the Castle and Mt Vesuvius. Slippers and bathrobes were provided and the automatic window shutter ensured that it was dark and quiet overnight. Breakfast was served in a lovely bright room on the ground floor and there was a plethora of delicious food and cakes. If I ever come back to Naples I would definitely stay again.
We had a great room on the 4th floor. We could see the boats and the fort, restaurants, the sea. Easy access to the elevator and a helpful front desk. Very nice room. The street in front becomes pedestrian in the evening. Easy walking and close to taxis.
When the front desk clerk suggested we not walk on the street wearing our Rolex watches, I was concerned. We did walk to a restaurant and I was pleasantly surprised with the area. If you stay here, bring some bleach.
Older, historic hotel in good location with views of the water. Easy walking distance to restaurants and along the sea wall. Felt very safe walking around this area even at night. Restaurant menu typical for Naples. Average quality. No real bar area, but some tables set up in a space where you can order wine before venturing out for dinner.
Extensive research to book and decided on this beautiful historic hotel. We were in Naples for a short time and wanted a wonderful hotel in perfect location with restaurants near by. The room with balcony view was perfect. I highly recommend this hotel for location, comfort, friendly staff and wonderful breakfast included. The hotels on either side were substantially more $ and I couldn't see the difference. Great Stay, thank you for making our 1st night in Italy memorable!
As we were arriving late at night and leaving at mid day the next day I looked for a nice hotel in safe area ( no dragging luggage room naples looking for back street hotels at midnight!!) With this in mind i was happy to pay slightly more but opted for the cheaper internal room. On arrival, midnight and streets still teeming, we were greeted by friendly staff and given free upgrade to harbour view room on 4th floor. Very welcome. room itself was positioned well. Views like that are priceless. 2 balconies. Big bathroom. Double and single bed. The room was shabby but clean and charming. Its clear that there is a program of updating going on-i hope theymanage to keep this historic charm in newer rooms. The view in the morning was AMAZING. Foyer, breakfast rooms and bar all very beautiful. Position allowed a bit of sightseeing after breakfast ( buffet great coffee) 20 mins stroll to ferry.
Our stay at the Grand Hotel Santa Lucia was enchanted. The staff was an absolute pleasure to interact with: from Mr Mario, restaurant and bar chief, to Mrs Marienella, breakfast attendant to all the receptionists (I remember only Mr Giovanni's name but they were all wonderful!) we felt treated like special family guests. You get your first impression of this beautiful hotel when your taxi pulls in front of the impressive lobby. The building is a period building kept in pristine conditions and it is located just across the street from the famous Castello dell"Uovo in the Posillipo bay. Check in was seamless and our luggage was delivered to the room promptly. The room was decorated with rich imperial style furniture (the entire hotel is) The bed was nice and soft with feather pillows. The blinds are electronically operated by a switch on the side of the bed. Our room had a flat scree tv with Cable TV which allowed you to choose your language for programming. The bathroom was a bit small, but very clean and with a state of the art shower with rain shower head. Breakfast was a magnificent spread of typical napoletanian dishes, like Ricotta Infurtnata and Mozzarella di Bufala, and typical Anglosaxon breakfast of bacon, eggs, sausages and mushrooms. The location is absolutely breathtaking: the Via Partenopea in Chiaia. The waterfront comes to life at night and it is full of small restaurants. Just half a mile away is the Ferryboats port for Ischia and Capri if you feel like a day at the beach. Within walking distance is also the Castello Maschio Angioino, Piazza Plebiscito and the unmissable Spaccanapoli. The only thing that could enhance the experience is a pool, which unfortunately is not one of the amenities offered. I highly recommend this hotel for your stay in Naples. I know I will return soon!
Emailed the hotel prior to our visit and informed the management this was our 20th Anniversary,with no trouble we were upgraded to a Stunning Sea View, this made it extra special for us, the staff were always pleasant,polite and helpful.You are a credit to the Hospitality trade in Naples. massive thanks from us both.
Amazing location! Long Walk to AlliBus to airport. Very nice breakfast Small Lobby area. However the rooms and hallways need updating The hotel rooms feel old and worn out in need of renovation. I would have preferred the Continental Hotel next door, less expensive and seems in better shape but I didn't stay there so can't tell how the rooms are. I would give Santa Lucia a 3.5*
I could not have been happier, or luckier, to have arrived at the Grand Hotel Santa Lucia after a horrendous weekend of travel complications. I made a last minute reservation after flying into the BA shutdown in London and missing all my connections. My arrival to Naples was even more distressing, as my luggage was lost, and apparently, so was my driver trying to get to the hotel (which happens to be in a perfect waterfront location right on Via Partenope). I was so happy and relieved to be greeted by the night manager Giovanni Scapolatiello, who took care of me for the rest of my stay. This included calls to Lufthansa to track my luggage - which, by the morning was already tracked and on its way. I was elated to arrive to a lovely room, already cooled for me, with a view of the sea and balcony overlooking the Bay of Naples. Both the bedroom and bathroom were very large, as was my king size bed - also very comfortable. I was greeted with a perfect breakfast of coffee, fruit, and croissants in the morning - and an update from Giovanni regarding my luggage. I could not have asked for better service, a safe and sound night of sleep, and beautiful location to awaken to. Thank you to Giovanni and Grand Hotel Lucia for a wonderful stay - I will definitely return!
- Walking distance to Castel dell'Ovo and Royal Palace
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Historical Center, Grand Hotel Santa Lucia is adjacent to Castel dell'Ovo and within a 15-minute walk of popular sights like Royal Palace. This 96-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a conference center. On the waterfront, it's also near San Francesco di Paola and Teatro di San Carlo.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
All 96 air-conditioned rooms provide balconies, sofa beds, and minibars. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, safes, and phones are also available.
Grand Hotel Santa Lucia features a fitness center, free WiFi in public areas, and a conference center. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 726 reviews