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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

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Photo gallery for Departure Bay Motel

Reception
Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

Located within a 5-minute walk of Beach Estates Park, Departure Bay Motel is within a 15-minute stroll of Nanaimo Regional General Hospital. The 22 rooms at this motel include sitting areas, coffee makers, and LED TVs.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.2 miles
  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Brechin Lanes - 3 min drive - 1.3 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Danpung Momiji - ‬3 min drive

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Guests staying at Departure Bay Motel enjoy free WiFi in public areas, laundry facilities, and a vending machine. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has a picnic area.
Guests can expect free WiFi and LCD TVs with cable channels. Sitting areas, coffee makers, and free toiletries are also standard.

Similar properties

Exterior
The Port-O-Call Inn & Suites
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  • Free WiFi
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  • Microwave
7.2 out of 10, Good, 841 reviews
$86 nightly
The price is $99
Mar 14 - Mar 15
Total with taxes and fees
The Port-O-Call Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 21.00 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 5031994

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Are free cancellation options available at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around Departure Bay Motel?

This motel is located in Nanaimo, just steps from Beach Estates Park. You'll also find Departure Bay Ferry Terminal and Departure Bay Beach within a short drive.

Will I be able to park at Departure Bay Motel?

Yes, uncovered self parking is offered for free at the motel.

Does Departure Bay Motel include a casino at the property?

No, Departure Bay Motel doesn't have a casino.

Will I find an indoor pool at Departure Bay Motel?

No, there is no indoor pool at this motel.

Are there hot tubs at Departure Bay Motel?

No, this motel doesn't have a spa tub.

Does Departure Bay Motel have a restaurant that serves breakfast?

No, Departure Bay Motel doesn't have a restaurant that serves breakfast.

Will Departure Bay Motel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Departure Bay Motel for a fee of CAD 21.00 per pet, per day.

Does Departure Bay Motel have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

How far is the airport from Departure Bay Motel?

The closest major airport to Departure Bay Motel is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 2.5 mi away (6 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 11.1 mi away (18-minute drive).

Are there rooms with balconies that I can book at Departure Bay Motel?

No, you won't find guestrooms with balconies at Departure Bay Motel.

Departure Bay Motel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 225 out of 561 reviews
Rating 8 - Good. 181 out of 561 reviews
Rating 6 - Okay. 74 out of 561 reviews
Rating 4 - Poor. 39 out of 561 reviews
Rating 2 - Terrible. 42 out of 561 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shehbaj

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service
Paul was very friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Adrian

Stayed 5 nights in Nov 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, newly renovated, lots of amenities provided in the room. Highly recommend (:
Stayed 1 night in Nov 2025

10/10 Excellent

Ukeme

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t park, didn’t need AC
Stayed 3 nights in Nov 2025

4/10 Poor

Phaedra

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was very kind and helpful. But room was smelly, bathroom floor was dirty , fridge made clicking sounds all night and I went to sit on the bed and it was very hard - barely bounced - my back was out this morning and still. I had to work a full day so not a good stay in room . Recommend new mattress and provide facecloths .. I was in the area late last night so I didn't take time to search hotels after a long day / night yesterday... I hope to come back in future as convenient , just hope they make a few changes :)
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good
Stayed 1 night in Oct 2025

8/10 Good

Johannes

Traveled with family
Liked: Cleanliness, staff & service, amenities
Better than you can expect for a budget price Motel. Staff is very friendly. The location is very convenient. And the hot water I. The shower is properly hot.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Clean room please
Stayed 1 night in Oct 2025

2/10 Terrible

Raimund

Liked: Cleanliness
Disliked: Property conditions & facilities
If you intend to get some sleep at night, this is the wrong place. Motel washing machines below you until 11 pm and nightshift staff running around in the room above your bed until 4 am are a nightmare.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gurjot, Surrey

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Verna, Bowmanville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in lady
Stayed 1 night in Oct 2025

10/10 Excellent

Myron

Business traveler
Liked: Cleanliness, amenities
Customer service was excellent.
Stayed 1 night in Oct 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 1 night in Oct 2025

2/10 Terrible

Ken

Stayed 1 night in Oct 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called ahead to be sure they would be open to let us in and the staff said something like I guess we will wait up for you but we are usually closed at midnight (too late to cancel). Our flight does not arrive until after midnight. Arrived and room was not clean. For $178 it was absolutely totally overpriced unfortunately. Didn’t realize this was a 1 star hotel until it was too late to cancel. The staff was nice in person but would not stay there again for that price
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Cylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work related

My stay with Departure Bay was as always very comfortable and relaxing.
Stayed 1 night in Oct 2025

8/10 Good

Lara

Stayed 1 night in Oct 2025

10/10 Excellent

Neha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Oct 2025