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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Departure Bay Motel

Enjoy casual dining or work in this cozy space with a coffee machine, refrigerator, and comfortable seating.
Stroll through the hotel's corridor, offering a glimpse of the street outside.
Enjoy a comfortable stay in this stylish room with a large window offering a view of the street outside, a neatly made bed, and a bedside table with a lamp.
Relax in this stylish living room with a sofa, coffee table, and flat-screen TV, offering a view of the surrounding buildings.
Efficient kitchenette with microwave, coffee maker, and dishwasher.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Duke Point Ferry Terminal
    ‪22 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪4 min drive‬

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Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Relax in a spacious room with a large bed, a comfortable nightstand, and a convenient bathroom just steps away.

Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Two single beds with white linens and dark headboards, a nightstand with a lamp, and butterfly-themed artwork adorn this cozy retreat.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Relax in a stylish room with a comfortable bed, dark headboard, and large window.

Room, 1 Queen Bed

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Relax in a spacious room with a large bed, comfortable seating area, and a window offering a view of the surrounding area.

Room, 1 Queen Bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Nanaimo

Located within a 5-minute walk of Beach Estates Park, Departure Bay Motel is within a 15-minute stroll of Nanaimo Regional General Hospital. The 22 rooms at this motel include sitting areas, coffee makers, and LED TVs.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Vancouver Island University - 6 min drive - 2.6 miles
  • Duke Point Ferry Terminal - 22 min drive - 14.6 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Guests staying at Departure Bay Motel enjoy free WiFi in public areas, laundry facilities, and a vending machine. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has a picnic area.
Guests can expect free WiFi and LCD TVs with cable channels. Sitting areas, coffee makers, and free toiletries are also standard.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 21.00 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 5031994

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Are free cancellation options available at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around Departure Bay Motel?

This motel is located in Nanaimo, just steps from Beach Estates Park. You'll also find Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park within a short drive.

Will I be able to park at Departure Bay Motel?

Yes, uncovered self parking is offered for free at the motel.

Does Departure Bay Motel include a casino at the property?

No, Departure Bay Motel doesn't have a casino.

Will I find an indoor pool at Departure Bay Motel?

No, there is no indoor pool at this motel.

Are there hot tubs at Departure Bay Motel?

No, there isn't a spa tub at this motel.

Does Departure Bay Motel have a restaurant that serves breakfast?

No, Departure Bay Motel doesn't have a restaurant that serves breakfast.

Will Departure Bay Motel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Departure Bay Motel for a fee of CAD 21.00 per pet, per day.

Are there connecting rooms at Departure Bay Motel?

No, this motel doesn't feature connecting guestrooms.

How far is the airport from Departure Bay Motel?

The closest major airport to Departure Bay Motel is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 2.5 mi away (6 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 11.1 mi away (18-minute drive).

Are there rooms with balconies at Departure Bay Motel?

No, there aren't any guestrooms with balconies at Departure Bay Motel.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 418 reviews
Rating 8 - Good. 141 out of 418 reviews
Rating 6 - Okay. 60 out of 418 reviews
Rating 4 - Poor. 26 out of 418 reviews
Rating 2 - Terrible. 33 out of 418 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Dominic

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiana

Traveled with family
We enjoyed
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very close to the Ferry Terminal. But our room did not have a shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Our room was upgraded it was excellent. The woman on the front is so helpful. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, nice price

The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Warren, Enderby

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very clean and great staff
Stayed 1 night in Apr 2025

10/10 Excellent

jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly. Location was super convenient. And the rooms were nice enough.
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very surprised at the room we received with a kitchenette for the price we paid. The front deck employee was very nice and helpful. This property is so close to the ferry too. Highly recommended it
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Check in was great. Reception was awesome and incredibly helpful♥️👍 The dogs settled in on their pillows in 5 minutes!! They apparently felt at home too!!! Thanks so much from all of us!
Stayed 1 night in Apr 2025

10/10 Excellent

Gurnoor

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Adolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good value for a moderate budget. We missed the chairs inside the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Juhyun

Stayed 1 night in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff offered not only to show the room but carry a bag as well . I love excellent customer service and they hit it
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and parks and ferry.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hostess was super helpful and friendly!
Stayed 2 nights in Mar 2025

6/10 Okay

Bonnie

Traveled with family
Liked: Cleanliness, amenities
The motel was clean and comfortable, but a lot smaller than pictured on the website- very crowded for four people.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient. Staff is very friendly. Price is right
Stayed 1 night in Mar 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but our room was clean and neat. The young woman on the desk came and fixed the remote for tv and was so polite and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one week stay at the departure bay motel. It was quiet and comfortable for the most part, just wish we got a quick room refresh mid-week. The staff was helpful and responsive for all needs. Would stay again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Brian, Kamloops

Liked: Cleanliness, staff & service
Staff was very nice and accommodating. We were shorted on the towels in the bathroom had to go and ask for more towels
Stayed 2 nights in Mar 2025