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Sofitel Munich Bayerpost

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Exterior
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Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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Bayerstrasse 12, Munich, BY, 80335
  • Place, Karlsplatz - Stachus
    ‪8 min walk‬
  • Place, Theresienwiese
    ‪11 min walk‬
  • Place, Marienplatz
    ‪19 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪41 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room

8.2 out of 10
Very good
(37 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Relax with literature)

Superior Room (Relax with literature) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (Relax with literature)

8.4 out of 10
Very good
(122 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed (Prestige)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Opera)

Suite, 1 King Bed, Corner (Opera) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Corner (Opera)

  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Corner (Executive)

Junior Suite, 1 Queen Bed, Corner (Executive) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Queen Bed, Corner (Executive)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, City View (Duplex)

Junior Suite, City View (Duplex) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (Duplex)

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for IMPERIAL SUITE - King Size Bed - Glamorous New Hollywood Look

IMPERIAL SUITE - King Size Bed - Glamorous New Hollywood Look | Premium bedding, down comforters, pillowtop beds, minibar

IMPERIAL SUITE - King Size Bed - Glamorous New Hollywood Look

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Magnificent apartment - king size bed - impressive suite with balcony

Magnificent apartment - king size bed - impressive suite with balcony | Premium bedding, down comforters, pillowtop beds, minibar

Magnificent apartment - king size bed - impressive suite with balcony

  • City view
  • 1884 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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  • Pool
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8.4 out of 10, Very Good, 1,004 reviews
$183 nightly
The price is $196
May 17 - May 18
Total with taxes and fees
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About the neighborhood

Munich

Located in Munich City Centre, Sofitel Munich Bayerpost is within a mile (2 km) of popular sights such as Marienplatz and Pinakothek der Moderne. This 5-star hotel has 396 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Karlsplatz - Stachus - 8 min walk - 0.5 miles
  • Theresienwiese - 11 min walk - 0.6 miles
  • Viktualienmarkt - 17 min walk - 0.9 miles
  • Marienplatz - 19 min walk - 1.0 mile
  • Hofbräuhaus - 6 min drive - 2.0 miles

Getting around

  • Holzkirchner Bahnhof Tram Stop - 2 min walk
  • Munich (ZMU-Munich Central Train Station) - 3 min walk
  • Munich Airport (MUC) - 42 min drive

Restaurants

  • ‪Münchner Stubn - ‬2 min walk
  • ‪WXYZ Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪dean&david - ‬2 min walk
  • ‪Le Bar at Le Méredien München - ‬1 min walk

About this property

Sofitel Munich Bayerpost

Guests of Sofitel Munich Bayerpost enjoy a full-service spa, an indoor pool, and a gym. Parking is EUR 47 per day (EUR 47 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 99 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Le Méridien München
Munich City Centre
  • Pool
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  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,004 reviews
$183 nightly
The price is $196
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (EUR 47 per day)
  • Secured valet parking on site (EUR 47 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 45 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Delice La Brasserie
  • Isarbar
  • Schwarz & Weiz

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 47 per day
  • Secured valet parking fee: EUR 47 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Bayerpost
Bayerpost Munich
Munich Bayerpost Sofitel
Munich Sofitel
Munich Sofitel Bayerpost
Sofitel Bayerpost
Sofitel Bayerpost Hotel
Sofitel Bayerpost Hotel Munich
Sofitel Munich
Sofitel Munich Bayerpost
Accor Munich Bayerpost
Sofitel Munich Bayerpost Hotel Munich
Sofitel Munich Bayerpost Hotel
Sofitel Munich Bayerpost Hotel
Sofitel Munich Bayerpost Munich
Sofitel Munich Bayerpost Hotel Munich

Frequently asked questions

Is a free cancellation option available at Sofitel Munich Bayerpost?

Sofitel Munich Bayerpost provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Munich Bayerpost?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Sofitel Munich Bayerpost on May 31, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sofitel Munich Bayerpost?

This hotel is situated in Munich City Centre within a short 11-minute walk of Theresienwiese and also 17 minutes on foot from Marienplatz. You'll also find Karlsplatz - Stachus and Viktualienmarkt less than a mile away.

Is parking available on site at Sofitel Munich Bayerpost?

Yes, valet parking is offered for EUR 47 per day and self parking is available for EUR 47 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Sofitel Munich Bayerpost?

Sofitel Spa is the hotel's spa and services include sports massages, hydrotherapy, and body wraps.

Are there luxury amenities available at Sofitel Munich Bayerpost?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and in-room massages at this hotel.

Does Sofitel Munich Bayerpost include a casino on the premises?

No, Sofitel Munich Bayerpost doesn't have a casino.

Will I find an indoor pool at Sofitel Munich Bayerpost?

Yes, this hotel has an indoor pool.

Is Sofitel Munich Bayerpost good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and an indoor pool.

Does Sofitel Munich Bayerpost have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Sofitel Munich Bayerpost feature a restaurant that includes a breakfast menu?

Yes, Sofitel Munich Bayerpost serves buffet breakfast for a surcharge each morning at Schwarz & Weiz.

Does Sofitel Munich Bayerpost allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sofitel Munich Bayerpost for a fee of EUR 35 per pet, per night. The property also provides food and water bowls.

Does Sofitel Munich Bayerpost have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Sofitel Munich Bayerpost?

The closest major airport to Sofitel Munich Bayerpost is Munich Airport (MUC), which is 25.7 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Sofitel Munich Bayerpost?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and mountain views.

Sofitel Munich Bayerpost Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1007 reviews
Rating 8 - Good. 173 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Traveled with group
Liked: Amenities
Disliked: Staff & service
Some of the staff were very rude and unprofessional.
Stayed 4 nights in Feb 2026

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel with amazing staff and facilities.
Stayed 4 nights in Jan 2026

6/10 Okay

John

Stayed 4 nights in Jan 2026

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff professionalism and location
Stayed 5 nights in Jan 2026

10/10 Excellent

Ahmet, Toronto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good bed was comfortable I enjoyed staying while visiting Munich.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yelyzaveta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is luxury, amazing, huge. The service is great. Starting from front office to housekeeping. Everyone is so friendly, welcoming. Hotel is clean, new, room is spacious, has all the amenities you need. Food is great. Amazing SPA. Loved it, and the pool is beyond great. Gym has all you need for functional training. Hotel is located near railway station, walking distance to Marienplatz, perfect. Highly recommended.
Stayed 3 nights in Nov 2025

4/10 Poor

Artsiom

Stayed 1 night in Jan 2026

10/10 Excellent

Jesper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property but my room was extremely hot to the point of being uncomfortable. The breakfast was really good though.
Stayed 3 nights in Dec 2025

2/10 Terrible

Luis, Bilbao

Stayed 1 night in Jan 2026

10/10 Excellent

Tulio, Fulshear

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed there for five nights while visiting Munich with my wife. It’s a beautiful hotel, and no matter the time of year, don’t forget to bring your swimsuit so you can enjoy the wonderful spa. The location is excellent—within walking distance of Marienplatz and all the main attractions.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rimma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful place you feel like staying forever!
Stayed 1 night in Dec 2025

6/10 Okay

Gowtee

Stayed 2 nights in Jan 2026

10/10 Excellent

Tania

Stayed 1 night in Jan 2026

10/10 Excellent

Ramin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and classy hotel. Clean and spacious room. Friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed T, Giza

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and respectful.
Stayed 4 nights in Dec 2025

2/10 Terrible

Sam

Stayed 1 night in Jan 2026

10/10 Excellent

Nema

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This would have been 3 stars or less had it not been for the amenities and staff kindness. The check in was supposed to be prioritized when we arrived early, but they could not accommodate an early room. However when we arrived again at the normal check in time, the room still was not ready and we waited an additional hour before it was ready which was difficult because have two young children and had to entertain them in the bar area since it was too cold to play outside. But they gave complimentary drinks and the room was fantastic when it became ready. Turndown service and the quality/cleanliness were top notch.
Stayed 1 night in Jan 2026

10/10 Excellent

angeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Munich Sofitel, staff at reception were friendly and efficient and breakfast had a good variety. Best part is the fact that it's literally beside the Munich Central train station. Room was very good sand had everything we needed. Somewhat luxury, although there's no turn down service at night. TV channels - had English news and NHK which was great as that meant we weren't stuck with just German programmes. Didn't use the pool or spa because it was filled with families and screaming kids which put us off, but it wasn't our main objective to use the spa facilities at Sofitel anyway. Have to minus off a star because the body lotion wasn't replenished and was empty. For a 5 star hotel you wouldn't expect this kind of slip up.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eytan

Stayed 5 nights in Sep 2025

8/10 Good

Anna

Liked: Staff & service, amenities
Disliked: Cleanliness
Das Zimmer war sehr schön. Das Frühstück ebenfalls zu unser Zufriedenheit und das Personal sehr bemüht. Das große Problem ist das Housekeeping. Als wir um 15:30 Uhr einchecken wollten, musste an der Rezeption langwierig hin und her gebucht werden, da unser ursprüngliches Zimmer noch nicht sauber war. Am Tag darauf haben wir an der Rezeption eine starke Verschmutzung im Bad reklamiert. Es sah aus, als hätte jemand Zahnpasta an die wand gespuckt. Unsere Reklamationen wurden angenommen. Es gab gratis Drinks und Frühstück. Geputzt war die Verschmutzung im Bad bis zu unserer Abreise leider nicht. Nichts desto trotz haben wir uns wohl gefühlt, verlassen das Haus aber mit gemischten Gefühlen.
Verschmutzung
Sehr schönes Zimmer.
Auszug aus dem Foyer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Isabel, New York

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 3 nights in Dec 2025

6/10 Okay

Saby

Liked: Cleanliness
Disliked: Property conditions & facilities
Wir haben im Sofitel München übernachtet und das Hotel hat grundsätzlich eine gute Basis, aber der Service hat unseren Aufenthalt leider deutlich beeinträchtigt. Beim Check-in mussten wir rund 15–20 Minuten warten, und auch danach war es bei jedem Anliegen wieder dasselbe: Weil Zimmerservice und Reinigung telefonisch nicht erreichbar waren bzw. niemand abnahm, blieb einem nichts anderes übrig, als erneut an der Rezeption anzustehen und wieder zu warten. Ein Concierge-Service war für uns praktisch nicht vorhanden. Zusätzlich hat im Zimmer Duschschaum/Duschgel gefehlt. Insgesamt entsteht der Eindruck eines spürbaren Personalmangels, den man als Gast leider direkt zu fühlen bekommt. Schade, denn mit besserer Erreichbarkeit und ausreichend Personal könnte das Erlebnis deutlich hochwertiger sein.
Stayed 1 night in Dec 2025

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